Delhi Transport Corporation [DTC] — Driver and Civil Defence Personnel misbehaved and did not stop the bus on the stop

Yesterday while I was coming back home in DTC bus, the bus driver didn't stop the bus at the bus stop and was not driving the bus the right way, upon saying that I will complain about this on consumer complaints and DTC official website, they stopped the bus immediately on the road and misbehaved with me. The bus was heading from Kashmere gate to Chauhan Patti, Date - 25/07/2023, Time - 16:35, Bus number - 258, I don't remember the exact bus plate number but the last four digits were 2290, i request to please take actions against this driver. Or else I will complaint in the higher authority. Is this the reason I pay taxes that the civil defence person also misbehaved with me.