Delhi Transport Corporation [DTC] — Driver doesn't open front gate for ladies & senior citizen passengers

Dear sir,

I am your regular female traveler from Jamia Nagar To seelampur.I have complained many times but I don't think there is any benefit.Still I am complaining once more.This morning at around 7:30 am, when i was about to board your bus whose number is DL1PD 5621 route no.274 blue colour, The bus driver did not open the front gate when the bus was empty from the front and opened the rear gate and it was crowded or there was no space to board from the back.I know the bus driver can open the front gate for senior citizens and ladies.The driver stops the bus for formality and more than half of the passengers who are there are unable to board the bus.i have a request to you, please take seriously action on this matter.This thing happens almost everyday.

Thanking you