Delhi Transport Corporation [DTC] — Driver not stopped bus

I want to complaint against Delhi low floor buses. I was traveling in Anand vihar bus from Laxmi Nagar to karkardooma crossing.bus number 78 but driver not stopped on karkardooma crossing i said to Stop. He was very rude denied to stop and saying that girls are using free bus and he said ab khadi rah tu raha he was very rude .i want to complaint against him but I don't know how to do this. Your customer complaint number also not working.