Delhi Transport Corporation [DTC] — Dtc bus pass payment refund

Address:

D-2 460 gali no. 6 Sonia vihar Delhi

I paid for dtc bus pass 2 times and i didn't received my refund.
One on 18 march 2023 and another on 22 march 2023.
I received pass id For the payment on 18 march 2023 but not for 22 march 2023.
Pass id for 18 march 2023 is[protected].
It showing me that the amount has been refunded but it's not.