Delhi Transport Corporation [DTC] — For misbehaving with women

My mother is travelling from vikas puri to vikas nagar via bus and her stop is shiv vihar she is continouously told hik that stop has arrived but they both were busy in talking and misbehave with my mother and using bad words .. Bus no.-153, time - 1:10pm
This is very irrespectable
I request you to please look into this matter and take some actions against both of them

Thankyou