Delhi Transport Corporation [DTC] — I have Paid for epass online but I didn't get it and refund is also not received yet

Address:	Pass Section, Delhi Transport Corporation, Scindia House, KG Marg Connaught Place, New Delhi 110 001.
Website:	dtcpass.delhi.gov.in

Dear Sir/Ma'am,

Greetings for the day!

I would like to inform you that I applied for DTC e-pass online and have made the payment for the same but when I checked the status it is showing that ''Application received without payment. If the payment has been done. Kindly contact to DTC pass section". I contacted the through phone number but they did not resolve my problem. Now I am trying to contact them but nobody is picking up the phone.

Application no.[protected]
Name:- Brijesh
Father's name:- Daya Ram
Email address: - [protected]@gmail.com

I have successfully made the payment. For proof I have shared with you screenshot of payment details with transaction ID for your reference. Kindly find the attached file for the same.

I request you to kindly review from your end. If possible kindly make my pass immediately or refund me my full amount that I have paid.

If anything required from my end then kindly let me know, I will provide you the same on immediate basis.

Awaiting for your response

Best regards,
Brijesh