Delhi Transport Corporation [DTC] — I'm complaining about the non receipt of DTC e-bus pass but payment for the same has been made

Address:

New Delhi

I made the payment for my DTC e-bus pass on 23rd July 2023. However, as of today, 27th July, I have not yet received the e-pass. I have attempted to contact the DTC Department multiple times, but each time their phone lines either show as switched off or busy. My DTC bus pass application number is[protected].