Delhi Transport Corporation [DTC] — in relation to not staying on the bus stand

Address:

110092

Sir, m manglam bus stand s hasanpur bus stnd k liye bus pkri thi aur mera bus no:- dl1p03471/85down ye h.
Bus hasanpur pahucne pr, bus driver n bus ko nhi roka aur usne mujhe chlti hue bus s utrne ko kha, lkin m chalti hue bus s nhi utra q ki piche s bhut sari gariya aa rhi thi, jb mne use bus rokne ko phir s kha toh bus driver n aachnak bus roki, chuki m bus k exit gate p khra tha aur bus driver k aachnak break lgne s mra accident hote hua bacha.
Agr aaj dtc bus drive k kkran s mre satth sarak p koe durghtana ho jata toh eska jimedaar kaun hota?
Mra dtc s anurodh h ki please esi drive p karvahi kiya jaye aur logo k jeevan s es trh n khle, m jis dtc bus m tha uska ticket m attach kr rha hu.