Delhi Transport Corporation [DTC] — Misbehave,vulgar language

Sir,
On 03/08/2021 at about 07.40 A.M took AC bus no DL01PC8703 from Peera garhi bus stop to Tikari Boarder, I paid rs 100 and took rs25 ticket.When I asked for change the conductor start shouting and using vulger language driver was assisting him in misbehaving instead to show him the right path .Half of the journey both were near the driver seat and talking each other. The conductor was not having a single rs to return.atleast 10 other passengers are also waiting for refund. if he is coming on duty, he must have some exchange.pls take conductor seat, it will increase the revenue of dtc and will bring some softness in their behaviour
The rude and irresponsible behaviour has caused mental pain, agony, insult and humiliation to me.
Kindly take strict disciplinary action against the said bus conductor
Complainant
Rajesh Kumar