Delhi Transport Corporation [DTC] — Misbehaving conductor

I am kanak Vashisht and i am a working women i daily make up down from Dwarka mor to madhuban chowk,
today the mentioned route no bus having registeration no. as DL1PD0618, I am so disappintoted the behaviour of conductor even he using abuse language. The tone he used is very rude. He doesn't know how to talk with lady. Please arrange a communication skills class. I see so many times conductor is behaving with people's.