Delhi Transport Corporation [DTC] — Not issuing student bus e-pass.

Address:	FLAT NO. 12, PAYAL APARTMENT, FOURTH FLOOR, STREET NO. 6D, K- BLOCK, MAHIPALPUR, DELHI, 110037
Website:	dtcpass.delhi.gov.in

R/S/M,
I am a student of IHM, Pusa studying in B.Sc 1st year. I have applied for student E- bus pass twice 1st (Apply date :2/12/2021
Pass I'd:[protected]nd (Apply date :21/04/2022
Pass I'd:[protected] to travel easily in DTC buses, but pass is not issued even a single time and no specific reason given for it. Customer care asked to file refund claim for the same and can't explain the reason of not issuing E-bus pass as its their personal matter and can't not be shared with consumer. It is requested to issue the bus E-pass ASAP.
Kindly look into the matter and help the needful.

Name : vivak garg
Date of Birth:1/12/2002
Phone Number:[protected]