Delhi Transport Corporation [DTC] — not taking passengers from stop.

Address:

New Delhi, Delhi, 110085

In many of the dtc buses are not stops at the prescribed stops and taking the passengers.

Yester day evening about 7 pm i was waiting at a-1 janak puri stopping (Near uttamnagar bus terminal) for a bus going to saraswati vihar.

The bus shelter shows the bur route numbers of 761& 879 to stop there.
But the buses were not stopped, when i requested by showing my hand!

I am a old age man aged 70 having trouble to walk. Some 5-6 ati were also present there and when i approached them to take help to stop the bus for me, instead of help me they told the buses normally not stops there!
If so, then for what to write the bus route numbers on the shelter?