[Resolved] Delhi Transport Corporation [DTC] — Online monthly bus pass DTC site not working TTE Misbehave

Nikhil2812

from Delhi, Delhi

May 6, 2023

Address:

Delhi

Dear Sir, Mam

My name is Nikhil Anand and I am very ashamed. I had made one month online bus pass for DTC but today due to non working of DTC website, TT of the bus insulted me a lot. My challan of Rs.200 was also deducted, though the DTC server was at fault.

I know I should have screenshot the pass, but I was having trouble showing my pass on the DTC site. I tried to contact DTC customer care but did not connect the call.

I want to be satisfied with the DTC service, but I feel like I am not treated with respect. Help me to activate DTC pass, my 200 Rs. refund the invoice, and TT apologize to me.

I expect DTC to contact me, and provide me with a satisfactory solution.

Please Find the attachment

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May 6, 2023

Complaint marked as Resolved

Dear Sir, Mam My name is Nikhil Anand and I am very ashamed. I had made one month online bus pass for DTC but today due to non working of DTC website, TT of the bus insulted me a lot. My challan of Rs.200 was also deducted, though the DTC server was at fault. I know I should have screenshot the pass, but I was having trouble showing my pass on the DTC site. I tried to contact DTC customer care but did not connect the call. I want to be satisfied with the DTC service, but I feel like I am not treated with respect. Help me to activate DTC pass, my 200 Rs. refund the invoice, and TT apologize to me. I expect DTC to contact me, and provide me with a satisfactory solution. Please Find the attechment