[Resolved]  Delhi Transport Corporation [DTC] — Penalty charged due to delay in issue ticket thru Mobile app

Address:	Gali No 22, Libaspur, Delhi-110042
Website:	www.consumercomplaints.in

Dear Sir/Madam,

I was board in bus from Libaspur for Azadpur at 10.00 am dt[protected] & was taking ticket through Chartr app. App was taking time to issue the ticket that time. It was 10.03 am & ticket issuing was in process & ticket checker catch my hand with mobile as without ticket and taken penalty Rs. 200/-. If ticket booking taking time for 2-5 minutes, this type of problems are genuine / technical problem is not passenger`s fault.

In this case there is no fault of me as a proof you can check the logs of my transactions since I was trying to issue ticket through app. The same case was facing with other passengers too.

I request you to kindly refund the same amount to me since there is no fault of me.

Rgds
Pintu
Mob- [protected]