Delhi Transport Corporation [DTC] — Refund not received

Dear Sir, i was apply for bus pass & it is cancelled by department due to photo background is not correct. my application id is:[protected].

I have check the status of refund, site is showing refund has been processed but i have not received back my refund, also telephone number[protected] called around 50 times in 4 days but no body even pick the call once.

Please help to get my refund back