Delhi Transport Corporation [DTC] — Route not followed properly

The 120 bus enrouted narela to morigate. I get into bus from bakoli and told conductor that i want to get down at alipur. The bus did not go alipur and followed the short cut and directly went to mukhmelpur bus stand. Inspite of telling the bus did not go to Alipur and conductor told this is how it will go: ( this is the only route) . He was lying every bus from of 120 has to go from alipur and BDOffice bus stand. Please look into this. Many buses are not following the proper root. We are suffering

The bus details are as :

Time : 11.25am
Bus no. : DL-1P-D-4653