Delhi Transport Corporation [DTC] — Service not provided

Address:

Scindia House KG Marg cannaught Place New Delhi

I have applied for the e bus pass of DTC on the date of 7th March 2022 and also have made the payment of rs 200 for the service but till now I didn't get my e pass. It should generally take 24 hour to generate the e bus pass but it is more than one week and instead my e pass has not been generated. I have tried to contact many times on the given no of the pass section of DTC but they are not responding. And also I have sent mail regarding this to the e mail id of pass section but they are not replying.