Delhi Transport Corporation [DTC] — Urgent attention : wrong fine dtc bus 9994

Address:	8th Floor, Delhi Secretariat, I.P. Estate, New Delhi
Website:	www.dtc.nic.in/content/suggestion-complaint-box

Cc:
Manager.it1.[protected]@delhi.gov.in

Dear Sir/Madam,

Ref 1 : 20 Inr Ticket charge by cnductor
Ref 2 : 200 Inr wrong Receipt Challan

Today on 14Jun2021 at 07:50 p.m. while i was travelling through AC Bus no 9994 Route 781 from New Delhi to Dwarka sec12, at the mid of Journey ticket checking staff came and checked ticket and made 200 Inr fine I was shocked and surprised.
I have explained them that I had handed over 100 Inr to conductor for Dwarka sec 12 but he was not having change and
asked me for Change but i denied as i was having 10 - 10 Inr Notes changes only .
He said you have to go Dwarka Sec 12 "Koi baat nahi" and given me 20 Inr Ticket again repeated "Koi baat nahi", "Koi baat nahi", "Koi baat nahi".
Complete situation in association with Driver but 03 Vigilance Officers and conductor whispering with each other in drivers driving area and came back to me.
They told me to go and talk driver to compromise and settle the matter, i denied and called conductor among all people to explain but he denied and told that he is not aware about it.
Now ticketing checking staff is explaining me with their excuses that i have to keep change insite of accepting their fault .

I have attached herewith scanned of wrong charged receipt and Bus ticket charged by Bus conductor even after clearly knowing i have to go for Dwarka Sec12 and having 100 Inr at his hand.

I thought it's my duty before going to social media ( PMO/CMO, twitter, instagram and face book) i must inform you.

With Thanks and Regards
Digvijay