Delhi Transport Corporation [DTC] — your staff is not cooperating with passengers while travelling

Address:

New Delhi, Delhi, 110091

There was an incident when my pocket was picked by two young passengers i caught them but conductor of the bus named pramod kumar (Photo attached) didn't helped to hand over that person with his friend to police he also didn't stopped the bus and called security guard. When the next stop came the person flee. I really want to question about your staff behaviour and why public money is spend on security guard when they are busy watching stuff on mobile and in the time of need they are not there. I wish that people doesn't matter conductor or guard when paid for public services should be helpful else almighty make them suffer as i have done.