[Resolved] Delight Telecom, BTM 2nd Stage — Sold duplicate battery claiming it to be original one

RaghuM

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

In early November, I had gone to the shop - Delight Telecom asking for HTC Desire V original battery. The shop guy gave me a battery in loose packing. On suspicion, I showed it to the authorized HTC center in Bangalore and their technician confirmed that the battery was duplicate. I paid Rs 1700 to Delight Telecom for an original battery and they gave me a duplicate battery which actually costs around Rs. 500 (as found online as well as by asking other shop-keepers). When I complained to the shop owner, he maintained that the battery was original and refused to give me my money back. There is another similar complaint on this forum.

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Oct 10, 2015

Complaint marked as Resolved

I had called National Consumer Helpline to complain against Delight Telecom and they told me that i should write a complaint letter to the shop guy. As soon as the letter reached him, the owner called me and asked to resolve the problem. I went to his shop and after some negotiation, he took his battery and gave me my money back. I am now quite happy with the complaint resolution.

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Delight Telecom, BTM 2nd Stage

Bangalore
Karnataka
India

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