Dell laptop supplied by eBay — Windows is not uploaded

Address:

Khammam, Andhra Pradesh

After receiving the product it not getting up means the Windows is not uploaded in the laptops and also they have not been provided the CD of the software to upload it and after talking to seller he was told to send the CD but till now not send and communications also does not happend the poor service being done by eBay seller Now I want to return the laptops it's my worst experience with ebay