Detec.in — Ordered not delivered till this date

I ordered one product in detec.in website but it's not came till this date i ordered on November 4 there is no update status on my order i contacted them in many ways like Gmail, istagram, Facebook and even called them but they didn't respond to anything I request u to plz slove my problem I lost 708 rupees it is very high amount for me plz slove this 🙏🙏