Deutsche Bank India — bad and unprofessional service

I would like to bring to your notice that your staff posted at dtdc on indiranagar double road and at domlur are very incompetent and unprofessional.

They are treating the customers very rudely, not ready to serve the customers in a decent manner and not ready to help.

I had sent a package for delivery at the indiranagar double road outlet. Unfortunately the recipient​ had an emergency and was unable to collect the package. It was returned to dtdc godown.

I went to the indiranagar outlet to collect the parcel but the rude girl at the outlet said to check at domlur after making me wait for 10 minutes.

I went to the domlur outlet and they said it was not available there and the lady was shouting and not responding properly.

Below are the tracking details along with attachment.
B61488517

Kindly confirm where the package can be collected.

I strongly advise you to inform your customer interface team to respond properly in future to all customers.

Regards
Prashanth
[protected]