This is with regards to the harassment faced by a Customer.
Customer ID :[protected]
Name : Pradip Dinkar Naik
Account : Saving/ Corporate (Salary Account)
Would like to raise issue about the harassment which i have faced by owing an account with DB Bank. My Account is freezed because of KYC. I have submitted my documents on 22-Jul-22 for which i have mail as proof. Post which suddenly in the month of Jan 23 my Account was freezed and the reason mentioned was KYC.
At that time i was in need of money due to personal Emergency (hospitalization). Even after resubmitting the documents on 24th Jan 23 and getting the acknowledgment for same saying that the same will be attended on high priority, still my account is freezed.
This is a mental torture or I can say harassment I am going through now. If this continues, will further have to escalate to Banking Ombudsman or Consumer court.
Request # 632232: KYC Documents Customer ID #[protected] / Account holder : Pradip Dinkar Naik / Salary account - mail dated 22-jul-22 and 15-feb-23 Was this information helpful? |
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