Deutsche Bank India — Your team taking 7 months to complete my KYc

Address:

Fort mumbai

Hi I have been sending documents and had video conference for last 7 months to get my KYC done. Three times I sent them documents. Every time before sending documents I used to send copy on email saying this is what I am sending can you verify and confirm. They used tk always give me hope everything is fine. Finally had video call and again I was said it is all done. I need to access my money. My brother passed away and his family needs my help. Even in this time I asked them please complete it they again asking me to send documents. I have email chain also if you want.

I joined your bank thinking of the name you carry but am highly unsatisfied with your services. Seems your team is not even reading mails

How will you reach back to me if I submit the complaint ?