Dg Shipping — Negligence

I had applied for my BSID in the last December or so, for which I first got a appointment in March, but since it was a partial lock down, I tried to contact the dg shipping office to know if the appointment was still on no one answered the phone or give a yes or no answer to the mail, so went all the way from mahim to V.T. spent RS. 1000 on the Uber ride only to find out that they are not operating.
now i had a 2nd appointment on the 20th of sept, and they sent the BSID to the post without the proper address, and I was told by other friend who had the appointment with me that they had received their cards, so on checking the portal I realised it was dispatched and on going to the post office to enquire I was told it was sent back to the GPO, it is only then that i reaslied that the did not mention the name of the building on the address.
This is the way they harass the seafarers, so now what should I wait for another 3 or 6 months to get it? who is going to take responsibilty for this, there is not even a proper complains or grevience line for this portal they have, so unorganized.
+1 photos
Was this information helpful?
No (0)
Yes (0)
DG Shipping customer support has been notified about the posted complaint.
Dec 28, 2021
Updated by teri ferno
the address is on the passport and CDC and AADHAR which were submitted, Please requesting to send it to Shirin mansion, 2nd floor Rm. no. 3, L.J. road, Mahim mumbai - 400016.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DG Shipping
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    2030
    Pending
    0
    Resolved
    254
    DG Shipping Phone
    +91 22 2575 2045
    +91 22 2575 2040
    +91 22 2575 2043
    DG Shipping Address
    9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
    View all DG Shipping contact information