Dg Shipping — Query regarding CDC

I have applied for CDC on 11th July, on august 17th my application was approved. as per the information given to me CDC dispatched within 4 to 6 working days once it was approved.
but its been 2 weeks still it was not dispatched
please kindly help me by dispatching my CDC as soon as possible.

Indo's no : 23ZP0169
document no : MUM 519345
I hope i will receive a positive response