Dgvcl Balitha Vapi — Bill paid to old customer ID but amount not credited yet

Address:Valsad, Gujarat

Dear Sir, recently dgvcl department changed the consumer no. my old consumer no. was [protected] and my new consumer no is [protected]. I had made some payment through HDFC smart buy of Rs. 3070/- to old consumer ID on 08.07.2015 and 09.07.2015. the amount was paid by smart buy to dgvcl on same date. they confirm me that they had made whole payment to dgvcl. But the same amount is not reflected in current bill. i recently received new bill from dgvcl. in bill the credit of payment made to old consumer id has not been given. and last bill amount is also due for payment. which is incorrect bcz i have already paid the same amount. Request you to please correct the bill and give me credit of rs. 3070/- which previously i have paid in old consumer ID. looking forward to your positive response My contact no is [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dakshin Gujarat Vij Company [DGVCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    315
    Pending
    0
    Resolved
    18
    Dakshin Gujarat Vij Company [DGVCL] Phone
    +91 26 1250 6000
    +91 1250 6200
    +91 1250 6112
    Dakshin Gujarat Vij Company [DGVCL] Address
    "Urja Sadan", Nana Varachha Road, Kapodara, Surat, Gujarat, India - 395006
    View all Dakshin Gujarat Vij Company [DGVCL] contact information