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Dakshin Gujarat Vij Company [DGVCL] Complaints & Reviews

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Updated: Jul 10, 2025
Complaints 317
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18
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Bad 😕 It seems that Dakshin Gujarat Vij Company [DGVCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Dakshin Gujarat Vij Company [DGVCL] reviews & complaints(317)

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J
JG Vyas
from Surat, Gujarat
Jul 10, 2025
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Regarding damage to home appliances due to electricity power interruption and fluctuations.

I am a resident of C-201, Nilkanth Avenue, Pal, Village: Surat (M Corp+OG), (Part), Taluka: Surat City, District: Surat (Address as per DGVCL Electricity Bill), Consumer number: [protected].

In the last few days, particularly on 04th of July, 2025, tentatively at around 11.00 PM till approximately 3.00 to 4.00 PM there was power outage in my area and repeated voltage fluctuations. This caused severe inconvenience and resulted...
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J
Jaybrij
May 27, 2025
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Power supply stop for whole night

It is very ridiculous that due to not that much heavy rain power supply stop for whole night at udvada orwad village...we. Haven't sleep properly even children sleep also disturb...this is so cheap...we have paying bill regularly but we haven't satisfied with the service......
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F
Fahim84
from Ahmedabad, Gujarat
Jul 25, 2024
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Bill paid but still show due in last two month bill

Address: At - palod, ta- mangrol,surat 394111

Dear sir
Customer num- 62708
I paid may bil amount rs.258107 in 24 may 2024 through rtgs. Rtgs num- BKIDA[protected].

Than after from last two month above amout show due in bill. I already submitt application and my statment regarding this payment to your bhatkol/palod dgvcl office on last month. But they still not update and i got again that amount due in bill with late payment charges. I request you to please...
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9
9979627988
Apr 17, 2024
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regarding installing new fuse

Address: B-8, Vrundavanpark Society, Near Chanakyapuri, Ten Bardoli, Surat 394601 Gujarat,

In the transforer installed at our society, no fuse is being fixed since long even on many requests. They just connect with open wires which are risky. Please do needful.

Details of my consumer number
[protected]

Mob: [protected]

In the transforer installed at our society, no fuse is being fixed since long even on many requests. They just connect with open wires which are risky. Please do...
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S
Simapatel67889
from Surat, Gujarat
Apr 5, 2024
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Electricity Thefts

Address: C-104, Krishna heights, Nehru nagar, kamrej,394185, Gujarat

C-104, Krishna heights, Nehru nagar, kamrej, surat 394185

Iss address ke room me rehne waale electricity chori kar rahe hai. Inhone direct wire pole pe daal diya hai. Yeh log 3 mahine se electricity chori kar rahe hai. isliye mai request karti hu ki koi liya jaaye....
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V
Vicky.Gandhi
from Surat, Gujarat
Jan 25, 2024
Jul 26, 2024
This thread was updated on Jul 26, 2024
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Address: Vasantvihar Soc., Althan, Surat

Dear Sir/Ma'am,

Sincerely thanks for the prompt service provided by DGVCL.

But since May 2023 I have raised a complaint regarding my electricity bill where 3 phase load is not showing which was done in the year 2017 (Documents Attached).

In the month of May 2023 (10/05/2023) I visited DGVCL Althan branch & met with an Engineer regarding the same. He asked me to give a written complaint & we will surely resolve the issue & I did so.

I was then in the impression that it will be done shortly but again visited the same branch recently & enquired about the same, so the desk officer asked me to meet Dy. engineer for the same, but he was unavailable, continued for 3 days (between 9:30-10 am) I visited the branch, but Dy. Engineer went on site visit, so my issue was not discussed.

I request your sincere intervention to resolve the matter.
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Dakshin Gujarat Vij Company [DGVCL] customer support has been notified about the posted complaint.
Jul 26, 2024
Updated by Vicky.Gandhi Matter not resolved yet & no response received
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    P
    p9825
    Nov 2, 2023
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    Address: 418, The Galleria, Yogi chowk, varachha , Surat

    We have already paid bill of August month which was showing due as 2899 which was already paid on 18 august. Now bill came of September-October month and it is showing your previous due of 2899 is remaining to pay
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      M
      mdjain54
      Oct 12, 2023
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      Refund of security deposit not received till date

      Address: D 902 रामेश्वरम ग्रीन bamroli सूरत

      अधिकारी महोदय
      Dgvcl bamroli surat

      विषय सिक्योरिटी डिपोजिट कि राशि रिफंड ना करने बाबत

      महोदय

      सर हमारा पुराना dgvcl conection no.18204 / 29215/5 था उसमे पेमेंट बकाया होने पर dgvcl बमरोली ने...
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      A
      [email protected]
      Sep 24, 2023
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      Address: Ashirwadvilla ,new city light

      From ashirwad villa society there is power interruption - any one phase powercut at midnight 24 sept., fault centre said to call our electrician bcz society has underground wiring.its not single house's internal problem & every time we are said to call our electrician anyhow & they deny to come at time. Subdivision is althan . new cables are replaced by society.many houses have uploaded load but always facing power fluctuations & powercut . V.Disappointed with irresponsible answer from fault centre after paying regularly since years
      Dakshin Gujarat Vij Company [DGVCL] customer support has been notified about the posted complaint.
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        D
        Dharmesh Shihora
        Sep 6, 2023
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        Address: Kamrej

        ખોટી રીતે મીટર નું રીડિંગ વાંચ્યા વગર એવરેજ બિલ આપી દીધેલ છે
        મારે ફ્લેટ છે.ફ્લેટ-C4-408 ગઢપુર ટાઉનશીપ, પાસોદરા રહું છું. તમારો માણસ મીટર જોયા વગર જ 280 યુનિટ નું 2232 બિલ લખી ને જતો રહ્યો છે, હાલ નું રીડિંગ-13994, પાછળ નું રીડિંગ-13994. વપરાશ-280યુનિટ.
        હવે આવતા બિલ ના રીડિંગ માં 13994 થી જ ગણાશે એટલે 200+300=500 યુનિટ નું બિલ આવશે.તેમાં વપરાશ પણ 500 યુનિટ લખાશે.ભાવ પણ 500 યુનિટ નો વધારે હોય.તો આવું નહિ ચાલે મારે ગ્રાહક સુરક્ષા માં ફરિયાદ કરવી પડશે.તો મને મારા ખરેખર બળેલ યુનિટ નું બિલ જ આપો.બીજા ચાર્જ પણ ખોટી રીતે લગાડેલ છે
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          D
          Dharmesh Shihora
          Sep 6, 2023
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          Address: Kamrej

          My custmer no-[protected]
          Without check meter and give 280 unit and 2238 rupies bill.
          But next bill the unit 500 and reading this bill and next bill combine suppose 500 unit and rate increase.so my original unit bill give me.
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            D
            Dharmesh Shihora
            Sep 6, 2023
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            Address: Kamrej
            Website: DGVCL

            પ્રતિશ્રી,
            મુખ્ય ઈજનેર
            કામરેજ
            વિષય-ખોટી રીતે એવરેજ બિલ લખી ને જતા રહેલ છે.
            જય ભારત સાથ જણાવવાનું કે હું ગઢપુર ટાઉનશીપ માં ફ્લેટ-C4-408 માં રહું છું.ગ્રાહક નં-[protected] છે.મારા ફ્લેટ માં ગ્રાઉન્ડ માં જ મિટર હોવા છતાં આપનો માણસ મીટર રીડિંગ વખતે મીટર જોયા વગર 280 યુનિટ નું 2238 બિલ આપેલ છે.હોવી આવતા બિલ માં કુલ યુનિટ લખી ને બિલ બનાવે છે એટલે 500 યુનિટ થઈ જાય એટલે યુનિટ નો ભાવ ખૂબ વધારે લાગે. તો મારે ખરેખર જે યુનિટ બળેલ છે તેનું બિલ આપો.
            Dakshin Gujarat Vij Company [DGVCL] customer support has been notified about the posted complaint.
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              A
              archit.jariwala
              from Surat, Gujarat
              Sep 5, 2023
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              Dear Support Team,

              Kindly update us on below request as its URGENT for us.
              I would like to request to check my GEB meter installed in parking area along with wiring, my home address (C-409, Mordhwaj Apt., Near Gujarat gas company, Adajan, Surat).
              As per my observation our meter is not functioning properly or we have doubted the wiring is not proper and is been miss used. We have 4 floury building and my home is on 4th floor and meter is on ground floor.

              Regards,

              Archit Jariwala
              +[protected]
              Dakshin Gujarat Vij Company [DGVCL] customer support has been notified about the posted complaint.
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                B
                Bhanabhai Patel
                from Surat, Gujarat
                Aug 6, 2023
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                Complaint about faulty meter and bill

                Address: Block no 265, kumbhari, Olpad.

                Customer no. 12554/50014/2 block no 265 kumbhari, Olpad. ઉપરોક્ત મીટર આપનાં દ્વારા એક મહીના પહેલા બદલવામાં આવેલ છે.છેલ્લા એક મહિનાથી પાવર સપ્લાય આવિયો નથી. તેમ છતાં મને ફોલટી મીટર નું બિલ આપવામાં આવેલ છે....
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                T
                tandel manoj
                from Bilimora, Gujarat
                Aug 5, 2023
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                Address: 35 A Maruti Dalichand College Road Bilimora 396321

                The main wire coming from the electric pole in our house is broken. It is to replace the wire
                Dakshin Gujarat Vij Company [DGVCL] customer support has been notified about the posted complaint.
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                  N
                  Navin1960
                  Jul 19, 2023
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                  Resolved

                  Non-supply of electricity power for agricultural use Khandubhai Bahadurbhai Patel Customer No-08001/16026/2

                  Address: At-Po-Khergam, Venfalia, Valsad Road, Tal-Khergam, Dist-Navsari-396040

                  The electricity connection given to Khandubhai Bahadurbhai Patel Customer No-08001/16026/2
                  is not being supplied for the last 7 to 8 days and we do not know the reason why the power is not being supplied, for which I Navinchandra Khandubhai Patel, resident of Khergam, Venfalia have contacted over the telephone number[protected] allotted to your office and registered my complaint on 16.07.2023 at 9.16 am. Due to non-redressal of...
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                  P
                  Prince Mayank
                  Jul 7, 2023
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                  Transaction Failed And Money Got Debited From Credit Card.

                  Address: GEB Ankleshwar-Gujarat

                  I Paid Electricity Bill Of DGVCL Through Credit Card On 06/07/23 Via DGVCL APP billdesk But Payment Error At End And Money Got Deducted From My Credit Card..Is Payment Succesfull Or Failed If Failed How Can I Get Refund...
                  Order Id : 00606049940785750150114
                  I Talked To GEB CUstomer Care They Telled To Wait For 48 Hrs.....
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                  P
                  Patel na
                  Jun 16, 2023
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                  Address: Velanja

                  Nilkanth varni soc, velanja, kamrej, surat
                  Power off since 5 hours.called many times regional office but not answering.
                  Dakshin Gujarat Vij Company [DGVCL] customer support has been notified about the posted complaint.
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                    N
                    Nenis
                    Jun 12, 2023
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                    I am complaining about dharasana valsad gujarat is not working good

                    Address: Dharasna valsad gujrat

                    Our village malvan valsad gujrat suffering whole day without light our board dharasana valsad gujrat employees are not coming....
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                    R
                    Rahull@
                    May 31, 2023
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                    Address: Seema Nagar Rander Road

                    I am resident from Seema Nagar Rander Road, facing problems of high voltage and electricity getting cut consistently tonight.
                    Dakshin Gujarat Vij Company [DGVCL] customer support has been notified about the posted complaint.
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