[Resolved]  Dhamaalshop.com — Refund my amount

Address:Patna, Bihar
Website:dhamaalshop.com

Sir,
My ordered product not received, details are bellow :-

My order no. Is - ds16768
Booked on 16/7/16
We ordered a videocon 32" led in luck by chance offer.. On dhamaal shop.com website & i pay ₹ 6599.00 inr from my indusind bank account.. But this product not received.. So please refund my amount quickly in my indusind bank account.. Thank you
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Nov 3, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]
Complaint comments 

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Please refund my amount
DhamaalShop.com Customer Care's response, Oct 3, 2016
Verified Support
Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077
Dear sir my name is haidarali I was booked an 32 led HD TV Videocon and the order no is 16768.I was booked TV on your site on 16/07/2016.I was paid mony but still item not delivered. Please refund my money sir.I was paid money from my debit card amount of 6749from my account. Please refund my money to my account sir please.I am wait for your reply message or email my mob no is [protected] please help me sir...
Dear sir
A/C no.[protected]
Bank name Central Bank of India
IFSC code CBIN0280590
branch Gandhidham
my name is haidarali
I was booked an 32 led HD TV Videocon and the order no is DS16768 .I was booked TV on your site on 16/07/2016.I was paid mony but still item not delivered. Please refund my money sir.I was paid money from my debit card amount of 6749from my account. Please refund my money to my account sir please.I am wait for your reply message or email my mob no is [protected] please help me sir...

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