[Resolved] Dhamaalshop.com — Sony power bank not traceable
C
Chandan Kumar Dwivedi
from Gurgaon, Haryana
Address:
Faridabad, Haryana, 121001
Website:
www.dhamaalshop.com
Dear sir,
I placed order with www.dhamaalshop.com on 13th july 2013 for sony power bank. My order no is ds8403. After 7 days there is not trace about the order. I e-mailed to [protected]@dhamaalshop.com two times, but no reply from there.
Thanks & regards
Chandan kr. Dwivedi
Mob.:+91-[protected]
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Nov 2, 2016
Complaint marked as Resolved
DhamaalShop.com customer support has been notified about the posted complaint.
This is in regard to your order no. DS8403 which you placed with our company Dhamaalshop.com on the[protected]:12 PM.
We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.
We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much betted business for ours valuable customers.
Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
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