[Resolved] Dhamaalshop.com — Videocon LED TV

Shaik.Arif

Address:	Kurnool, Andhra Pradesh, 518501
Website:	Dhamaalshop

I have ordered Videocon 32 led TV dated 8/08/2016 payment ID 57992024. Also made payments through credit card till date haven't received any call or email from company. And there are many such complaints I can see is this kind of fraud company. Kindly please deliver my item regards. But no response from company side till now.only one confrimation mail was send by company.I have also paid for this order and my balance was deducted from my bank account . I have been messeging and mailing to dhammal shop official website but they did not respond me till now Me also contact with company at phone no [protected] but they not respond.please solve the problem and help me to get my balance back.

Name:Shaik.Arif
Mobile:[protected]
Address:21/452-N-50-A1, farooq nagar, nandyal, AP
Pin code:518501.

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]