REFUND is not credited of order id EP3955025 on Dhani online shopping app.
I want to Cancel a prepaid order on dhani before it was shipped but the customer support team of dhani told me that it can't be cancelled now. To Cancel the order I have to deny to accept the order when it will be attempted for delivery, and the REFUND shall be credited within 7 days of returning the product. Screenshots of this chat has been attached below.
As told by them, when attempted for delivery on 7th june by DTDC delivery, i have refused to accept the order.
Screenshots attached below.
Now even after more than 14 days, Still the REFUND is not credited in the original source. And now today on 25 june, the Customer support is denying to REFUND my money.
Please HELP me to get REFUND.
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