Dhani Loans And Services Limited — Dhani blocked my account details but not closed my account

Hii this is Deepchand kumar

I was taken dhani one freedom card.
I had cleared all the dues and mailed then to dhani please close my account details.
They send me your account has been closed and deactivate.

After 1 month i had applied for personal loan got cancelled. Due to dhani dhani was not closed my account by this my cibil score getting wrong effect. I had mailed many times but they not closed my account.

It was opened nov 2021 but now it's not closing. I had mailed many times and called to customer care but they are not receiving my call. By the way I want to pay again my dues but they not giving me any response and not closing.

Please suggest me and help me what I to do.

I am getting depressed.

Thank you
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Comments

Dear Deepchand kumar,

Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp m.me/[protected] or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
Thanks & Regards,

Harshit, Team Dhani."

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