Dhanunjaya Travels — delay in timing and neglect the satisfaction towards customer

Address:

500082

Hi my name is eswar. I’m from hyderabad i’m booking the bus ticket in dhanunjaya travels, and i got a msg from your authorities bus arrival at 10:00pm. As a passenger you have to report 9:45pm only. But now the time is 10:30pm but still bus is not coming, when i’m conctact your bus driver he is saying it takes extra 20mins and this is not a fair, i’m waiting is here still 55mins and i’m fully disappointed against your services from next time onwards i don’t book a ticket in your bus and i don’t wanna refers your travels to friends also, i’m getting so much of irritation about devices and bus driver not given proper response to the customers.