Digicable — Cable box issues with the Digi cable

Digi cable office is Worst office in the Hyderabad, they are unable to Provide the Cable box for the customers. Actually what happen is the cable box provided by the Digi cable are not working and they are not replacing the cable boxes and just time passing. I've visited 4-5 days and they are not responding to the customers, Many of the customers are not happy with the services.