[Resolved] Digital India Deal — asking money for the prize

Hiren1677

from Mumbai, Maharashtra

Address:	New Delhi, Delhi
Website:	digitalindiadeal.com

Digital india deals is a fraud company. The asked me to purchase one item from their website to process the prize. I purchased a watch as shown in the screenshot and after that they said that i need to pay only the gst charge of the price which is rs. 6700/-. I did paid that too. They said once the payment is made, i will get a call from the dispatch department for the prize within 24 hours. I waited for almost 5 days and then the guy who called has no sense to talk with the customer. He said that i need to pay another[protected] rupees for the insurance of the product. I said that i will pay directly to the courier company then he said that i need to pay to them only. I told him that i am not interested in the prize and refund my gst money which i have purchased. He disconnected the call after that. I emailed to their customer care person and everytime i got one same reply from them which is attached too.

They are such a liar company. I hope government and police cyber cell will look into this matter and help us resolve our matter.

Regards,
—
Hiren kansara.

+2 photos

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Jan 30, 2018

Complaint marked as Resolved

I need the money I have spent with Digital India Deal. They are a fraud company simply asking people for money to get their money back. Either you people take some strict actions with these people or hand this case to the Police Cyber Cell.

Digital India Deal customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

Digital India Deal Customer Care's response Dear Customer,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team:[protected].

Thanks,
Team online support
[protected]
[protected]@digitalindiadeal.com

Verified Support

Dec 29, 2017

Digital India Deal Customer Care's response Dear Customer,

We are into service industry, if any customer make complaint we always tried to resolve there concerned.

Request you to share your contact details so we can resolve your concerned.

Customer care team is available between 10 am to 7 Pm

Regards,
TEAM ONLINE SUPPORT
[protected]
[protected]@digitalindiadeal.com

Jan 25, 2018

Updated by Hiren1677 I have been trying to get in touch with the so called customer care people of Digital India Deal but they dont respond clearly. There are three people whose name are Ms. Rhea, Ms. Prachi & Mr. Prashant Soni. Whenever tried to get in touch with them, they never come on phone. I always get the excuses like either they are on leave or busy in meeting. Its been now more than one and a half month that these people are not giving money back. I have all the call recordings made to them. I have never seen such customer care centre where they disconnect the call. Their phone are always switched off by 6:00PM.

Jan 29, 2018

Updated by Hiren1677 My issue is not being resolved and still marked as resolved. Are you people having some cut with Digital India Deal ?

Jan 30, 2018

Updated by Hiren1677 Yesterday, I had gone through another session with Digital India Deal and now they came up with a new story. The person said that my total winning price is now raised to Rs. 2, 07, 069/- which will be transferred in my account in three installments of Rs. 69, 023/- each. And to process this I again need to pay the fee of Rs. 9, 500/- for each installment. I really dont understand what they are upto. I have all the recordings saved with the persons I have deal with which I will be uploading soon and will share the link.

There is really someone to step up and stop these people fooling people. I have been already fooled for Rs. 38, 000/-.

I need people who can join me and we shall help each other to catch hold these people.