[Resolved] Digital India Deal — digital india deal offering fraud price and not refund money. | |||||
Digital india deals is a fraud company. The asked me to purchase one item from their website to process the prize. I purchased a watch as shown in the screenshot and after that they said that i need to pay only the gst charge of the price which is rs. 4600/-. I did paid that too. They said once the payment is made, i will get a call from the dispatch department for the prize within 24 hours. I waited for almost 5 days and then the guy who called has no sense to talk with the customer. He said that i need to pay another[protected] rupees for the insurance of the product. I said that i will pay directly to the courier company then he said that i need to pay to them only. I told him that i am not interested in the prize and refund my gst money which i have purchased. He disconnected the call after that. I emailed to their customer care person and everytime i got one same reply from them which is attached too. They are such a liar company. I hope government and police cyber cell will look into this matter and help us resolve our matter. Regards, Bhanu singh Was this information helpful? | |||||
Jan 11, 2018 Complaint marked as Resolved The company is however saying to refund me my money today itself (11/1/18)and asking me to resolve this query in order to get the refund. Digital India Deal customer support has been notified about the posted complaint. Verified Support Dec 20, 2017 Digital India Deal Customer Care's response Dear Customer, We apologies for the inconvenience cause to you. Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved. Further you can get in touch with our customer care team:[protected]. Thanks, Team online support [protected] [protected]@digitalindiadeal.com Verified Support Jan 18, 2018 Digital India Deal Customer Care's response Dear customer, It is with great concern that we address an incident you experienced with our customer care service department. After receiving your mail, we would like to make an apology on behalf of our company. We are taking the entire necessary step to make sure that this type of problem does not happen again. There is anything else that we can do to reduce your inconvenience, Please feel free to contact us. Thanks & Regards, Team Online Support [protected] [protected]@digitalindiadeal.com | |||||
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