[Resolved] Digital India Deal — fraud shopping site | |||||
I got a call from the site and was told that my number got selected in lucky draw where i will get assured price i. E either dell laptop, iphone 7 or samsung phone. And for that i will have to purchase a product. Since the product that i purchased was of 599 only so i dint thought so much but neither i received any info about my purchased product nor the gift. The customer care number given on site was also not working. Fraud fraud fraud site. Please do not purchase anything from this site and disconnect the call right away when u get a call from such site. Order id:[protected] I am trying to reach the customer care in order to get my refund but it is not even getting connected. Was this information helpful? | |||||
Dec 12, 2017 Complaint marked as Resolved Marking it resolved as they told me that they will process the order only when I will mark the complaint as resolved. Verified Support Dec 05, 2017 Digital India Deal Customer Care's response Dear Customer, We are into service industry, if any customer make complaint we always tried to resolve there concerned. Request you to share your contact details so we can resolve your concerned. Customer care team is available between 10 am to 7 Pm Regards, TEAM ONLINE SUPPORT Verified Support Dec 05, 2017 Digital India Deal Customer Care's response Dear Customer, We apologies for the inconvenience cause to you. Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved. Further you can get in touch with our customer care team:[protected]. Thanks, Team online support [protected] [protected]@digitalindiadeal.com | |||||
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I tried to reach your customer care many times but the phone number you provided is not reachable.
Also, I have mailed you my concern also.
Hopefully I have received the product but then it is damaged and for that I have shared my concern with your team also and they are saying like, we can provide you the replacement but I have to close this issue and mark it as resolved first then only it will be processed.
How can it be possible.
I can assure you once I l get my product replacement and that in good condition, I can close this issue and mark it as resolved but before that how can I do that.
You just tell me if you have been at my place will u do that?
Thanks,
Akshat
It is with great concern that we address an incident you experienced with our customer care service department.
After receiving your mail, we would like to make an apology on behalf of our company.
We are taking the entire necessary step to make sure that this type of problem does not happen again.
There is anything else that we can do to reduce your inconvenience,
Please feel free to contact us.
Thanks & Regards,
Team Online Support