[Resolved] Digital India Deal — fraud shopping site , fraud fraud fraud, do not purchase anything from this site | |||||
Below is the summary of complaints i have made so far. 1st Complaint made as:- I got a call from the site and was told that my number got selected in lucky draw where i will get assured price i. E either dell laptop, iphone 7 or samsung phone. And for that i will have to purchase a product. Since the product that i purchased was of 599 only so i dint thought so much but neither i received any info about my purchased product nor the gift. The customer care number given on site was also not working. Fraud fraud fraud site. Please do not purchase anything from this site and disconnect the call right away when u get a call from such site. Order id:[protected] I am trying to reach the customer care in order to get my refund but it is not even getting connected. Follow up 1:- Digital India: No response, just told me they will try to resolve Follow up 2:- Hi Digital India Team, I tried to reach your customer care many times but the phone number you provided is not reachable. Also, I have mailed you my concern also. Hopefully I have received the product but then it is damaged and for that I have shared my concern with your team also and they are saying like, we can provide you the replacement but I have to close this issue and mark it as resolved first then only it will be processed. How can it be possible. I can assure you once I l get my product replacement and that in good condition, I can close this issue and mark it as resolved but before that how can I do that. You just tell me if you have been at my place will u do that? Thanks, Akshat Digital India:- Still said, we will dispatch your product by today but not yet dispatched and moreover told me to mark the complaint as resolved and then they will send the product. Follow up 3: I thought of trusting them once again and commented:- Marking it resolved as they told me that they will process the order only when I will mark the complaint as resolved. But still did not received my product till date. more than 1 month has been passed but no response and customer care number is no more available. I HIGHLY RECOMMEND, PLEASE DO NOT PURCHASE ANYTHING FROM THIS WEBSITE, THEY WILL TRY TO PUSH YOU FOR PURCHASE OF EVEN 500 RS BUT DON'T FALL FOR ANY PRICE, YOU WILL NOT GET THE PRODUCT AS WELL AS PRICE. Was this information helpful? | |||||
Jan 21, 2018 Complaint marked as Resolved Digital India Deal customer support has been notified about the posted complaint. Verified Support Dec 20, 2017 Digital India Deal Customer Care's response Dear Customer, We apologies for the inconvenience cause to you. Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved. Further you can get in touch with our customer care team:[protected]. Thanks, Team online support [protected] [protected]@digitalindiadeal.com Verified Support Dec 21, 2017 Digital India Deal Customer Care's response Dear Customer, We apologize for the inconvenience that may have been caused to you. We were experiencing delays in dispatch due to pin-code issues at courier end. Now that the issues have been resolved we will ship your order within next 7 days. Regards, Team Online Support [protected] [protected]@digitalindiadeal.com | |||||
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