[Resolved] Digital India Deal — payout issue

Sp811

from Ahmedabad, Gujarat

Address:	Gandhinagar, Gujarat, 382007
Website:	www.digitalindiadeal.com

Fraud.

Told me that i am winner of prize laptop.
Than asked me to deposit 6500/- as gst.
Than asked me to deposit 11000/- as courier & insurance charge of fedex.
Also said this 17500 i paid will be revert as product by company.
Than suddenly the products are damaged at courier service as they said.
So they said i am now given prize as a money in bank account of 114000. Which come in 3 installments of 38000.
For that i need to pay 18478/- as a security deposit.
So total till today i paid 35978/-
Neither i got any installment of 38000 nor i get any product for that 17500 & even not of security amount of 18478/-.

They are totally cheaters.
I am going to consumer court for this.
I have all transaction details & telephonic recordings..

Sue them.

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Dec 10, 2017

Complaint marked as Resolved

They send the product & payout by promising me..

Digital India Deal customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

Digital India Deal Customer Care's response Dear Customer,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team:[protected].

Thanks,
Team online support
[protected]
[protected]@digitalindiadeal.com

Verified Support

Dec 05, 2017

Digital India Deal Customer Care's response Dear customer,

It is with great concern that we address an incident you experienced with our customer care service department.

After receiving your mail, we would like to make an apology on behalf of our company.

We are taking the entire necessary step to make sure that this type of problem does not happen again.

There is anything else that we can do to reduce your inconvenience,
Please feel free to contact us.

Thanks & Regards,
Team Online Support

Dec 05, 2017

Updated by Sp811 To digitalindiadeal,
to contact your customer care representative is a waste of time & money of call charge..
Their solution of my problem is tht he/she will arrange a call for me but ITS A HAARSH THAT THE CALL BACK IS NEVER EVER COME AS THEY SAID.. every time i need to contact them after d limit they given of call back know wht d status is..

Thts y need to write this on other site..n now i ll write on facebook & twitter also..

Verified Support

Dec 10, 2017

Digital India Deal Customer Care's response Dear Customer,

We apologize for the inconvenience that may have been caused to you.

We will share this information with the concerned department and get back to you at the earliest possible.

Regards,

Team Online Support

Jan 06, 2018

Updated by Sp811 For ur words n promise; I marked it as resolved, but actually it isn't still.. specially told me by Vijay Malhotra..see man, I am complaining again after a month n u told me that day that u resolve it in 2 days..how silly u r..