FedEx
FedEx India
Customer satisfaction rating: 53%
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863
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FedEx Customer Care

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2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar
Bangalore
Bangalore District
Karnataka
India - 560009

Customer Care Phone Numbers and Contacts

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Toll-free:
1800 22 6161  [International]
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1800 209 6161  [International]
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Phone:
Phone:
+91 22 2571 4444  [Customer Care]
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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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53%
Complaints
863
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63
Resolved
428
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Good news! We have a good connection with the company and they're good at resolving user complaints.

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FedEx Complaints & Reviews

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Shipment not picked up as per schedule. Inspite of 15 times calling them, did not get any proper response or resolution.

My international shipment is delayed due to this very bad service of FedEx.

Date: 24th July 2021

Pickup No: MAAA40
Jul 24, 2021

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    My package with tracking number[protected] is stuck at customs clearnce for almost 15 days now. I have kept nearly 10 emails to the fedex executive but there is no proper response.I have already did my KYC as requested and also emailed them declaration letter. The package contains very important legal documents. Its shipped with International priority but gone into a waste. Im not going to use fedex dor any of my future shipments.
    Jul 23, 2021

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      Hi, I am hoping to get help as I am sick and tired of the service. I am a registered business in Toronto Canada, trying to schedule a pick up from Jaipur to Toronto by FedEx. I created the label, attached the commercial invoice, emailed it to the shipper and the FedEx guy who shows up says that my GST HST number is not mentioned. Well if the FedEx software does not have that option then it's not my problem. I want my box to be picked up. Monday 26th July, case number new label fedex case number C[protected]
      tracking number[protected]
      my GST /HST number[protected] RT 0001
      business name Pratap's handicrafts and home decor
      Jul 22, 2021

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        On 11th July, 2021, I had sent a 10kgs package from Mumbai, India to Hamilton, New Zealand which was expected to deliver on...
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        Tracking No.[protected]. we expected dispatch date was 06/07/2021. once we started calling Fedex Customer care for the material,...
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        Tracking id[protected]
        I have been sent a parcel from the india via FedEx.
        Shipping charges were already paid.br...
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        Sir, i pay here 4200₹ for my parcel shipment. but today receiver one got the call from you side and demand 7000₹ for shipment....
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        We have dispatched shipment to UK in 8th July & shipment has been reached to UK on 11th July but it has been around a week...
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        I have been sent a gift for my newborn from the Canada via FedEx, AWB[protected].
        Shipping charges were already...
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        Hi My shipment from USA to india dated march 23 2021 was delayed by fedex team by 3 months, after continues emails they emailed...
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        My shipment is from Kolkata to Gurugram and it shipped on 12th July'21 and was supposed to be delivered on 15th July'21 and...
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        I contacted FedEx for delivering my package from mumbai to pune 3 to 4 times. Order id was generated 2 times. But each time the delivery executives rejected the pickup raising some issue or concern.
        Jul 13, 2021

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        FedEx customer support has been notified about the posted complaint.
        Sorry to say but i have not yet received any positive response from their end.
        Today also they called me said that today before 6 pickup will be done but again no one came for pickup.
        I want to deliver my package on urgent basis to my company. My final settlement is blocked only because of this delivery delay.

        Please do the needful ASAP
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          Very annoyed with the pathetic service I was provided by Fedex, I have booked your service and received a shipment with the...
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          I ordered from Homecentre online
          The whole package was of 2669/- but was in 2 containers but your executive just deliver one container taking full amount.as it was not an open delivery order and due to covid I opened package after sanitising it then I found my ordered items were missing and on the bill inserted inside the parcel was consisting of 2 container with all 16 items.
          Inspite of 16 I just got 7 item containing container .trying contact your team but you people and your executive is also not reachable.
          I stayed at gujar ki thadi Mansarovar jaipur..kindly share the delivery person contact details and deliver my 2 Nd container too asap else I will file complaint against your company.
          Mine contact is [protected]
          Jul 10, 2021

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            Tracking number #[protected], reached Patna on 2nd July, today is 9th July 2021, no one came for the delivery, not even a...
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            Dear Sir/Madam,

            This is regarding the courier (School kit) from Vibgyor Kadugodi school is sent through FedEx to my apartment, the courier is NOT delivered but the status shows as delivered. Its a school kit and kid exams are starting so it is very urgent.

            No proper response from FedEx team as well, called several times and raised Complaint as well. Please find the details which was sent by FedEx though it was not delivered.

            THE COURIER DELIVERY PERSON ALSO NOT CALLED ME AND THEY ARE NOT SURE WHERE IT IS DELIVERED.

            Shipment Facts

            Tracking number [protected]
            Reference Grade VI
            Ship date 6/24/2021
            Delivery date 6/25/2021 4:47 pm
            Signed for by S.SACHIN
            Service type FedEx Economy-Deliver Weekday, Residential Delivery
            Standard transit date 6/30/2021 by 8:00 pm

            Ship date
            6/24/2021
            BENGALURU, KA, IN

            Delivered
            Actual Delivery
            6/25/2021 4:47 pm
            BENGALURU, KA, IN
            Jul 09, 2021

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              The package has been of the truck for delivery over a week every day they promises delivery at the end of that they, in which at the end of that day another day is promises at the end of that day. But never deliver. I had about 5 due dates.
              Jul 08, 2021

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              FedEx customer support has been notified about the posted complaint.
              tracking # 9261292700369955285059
              1 Comment
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                Poor service by FedEx. My courier is in FedEx Express, bhiwandi for past 7 days. I am from Kalyan West. I called Customer...
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                I stay in Kalyan

                My courier is in Bhiwandi since 4 days and still no updates

                It's pretty annoying...
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                [protected] I was supposed to get the product delivery by today but I haven’t received, instead in the evening I received...
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