FedEx Customer Care

Shipment not picked up as per schedule. Inspite of 15 times calling them, did not get any proper response or resolution.

My international shipment is delayed due to this very bad service of FedEx.

Date: 24th July 2021

Pickup No: MAAA40

My package with tracking number[protected] is stuck at customs clearnce for almost 15 days now. I have kept nearly 10 emails to the fedex executive but there is no proper response.I have already did my KYC as requested and also emailed them declaration letter. The package contains very important legal documents. Its shipped with International priority but gone into a waste. Im not going to use fedex dor any of my future shipments.

Hi, I am hoping to get help as I am sick and tired of the service. I am a registered business in Toronto Canada, trying to schedule a pick up from Jaipur to Toronto by FedEx. I created the label, attached the commercial invoice, emailed it to the shipper and the FedEx guy who shows up says that my GST HST number is not mentioned. Well if the FedEx software does not have that option then it's not my problem. I want my box to be picked up. Monday 26th July, case number new label fedex case number C[protected]
tracking number[protected]
my GST /HST number[protected] RT 0001
business name Pratap's handicrafts and home decor

I contacted FedEx for delivering my package from mumbai to pune 3 to 4 times. Order id was generated 2 times. But each time the delivery executives rejected the pickup raising some issue or concern.

I ordered from Homecentre online
The whole package was of 2669/- but was in 2 containers but your executive just deliver one container taking full amount.as it was not an open delivery order and due to covid I opened package after sanitising it then I found my ordered items were missing and on the bill inserted inside the parcel was consisting of 2 container with all 16 items.
Inspite of 16 I just got 7 item containing container .trying contact your team but you people and your executive is also not reachable.
I stayed at gujar ki thadi Mansarovar jaipur..kindly share the delivery person contact details and deliver my 2 Nd container too asap else I will file complaint against your company.
Mine contact is [protected]

Dear Sir/Madam,

This is regarding the courier (School kit) from Vibgyor Kadugodi school is sent through FedEx to my apartment, the courier is NOT delivered but the status shows as delivered. Its a school kit and kid exams are starting so it is very urgent.

No proper response from FedEx team as well, called several times and raised Complaint as well. Please find the details which was sent by FedEx though it was not delivered.

THE COURIER DELIVERY PERSON ALSO NOT CALLED ME AND THEY ARE NOT SURE WHERE IT IS DELIVERED.

Shipment Facts

Tracking number [protected]
Reference Grade VI
Ship date 6/24/2021
Delivery date 6/25/2021 4:47 pm
Signed for by S.SACHIN
Service type FedEx Economy-Deliver Weekday, Residential Delivery
Standard transit date 6/30/2021 by 8:00 pm

Ship date
6/24/2021
BENGALURU, KA, IN

Delivered
Actual Delivery
6/25/2021 4:47 pm
BENGALURU, KA, IN

The package has been of the truck for delivery over a week every day they promises delivery at the end of that they, in which at the end of that day another day is promises at the end of that day. But never deliver. I had about 5 due dates.