Good afternoon,
I am a regular user of your cab.
Recently, i happen to travel in bangalore on 17th instant and also yesterday ie. On 18th instant, i booked cab from central station to saligramam. I called for a cab and my brother and myself traveled. The pick up was from chennai central to saligramam (Virugambakkam)
The driver all of sudden indicated that the pick up and drop is only at one place only and not any more. My brother resides hardly about 0.5 km from my residence.
We would like to know whether you have enforced any rules. When we are paying for the waiting time and also for the distance covered, what is the point in emphasizing this new rules.
If you are stubborn in implementing this, please ensure that this is reflected at the time booking / confirmation in the app itself.
This will enable passengers like us to opt for alternative.
Hoping to get reply per return mail.
Thanking you.
Sridhar th Was this information helpful? | 
