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Disha Eye Hospitals Complaints & Reviews

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Updated: Sep 22, 2025
Complaints 27
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5
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22
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Disha Eye Hospitals reviews & complaints page 2

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A
alik_61
from Pune, Maharashtra
Nov 22, 2016
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Address: 700010
Website: [email protected]

From sri ramkripal bhattacharjee
73, tarafdar para road
P. O. Authpur
Dist. North 24 pgs.
West bengal
Pin.743128
Mo.[protected]
To
The customer care
Disha eye hospital barrackpore
Sub. Sanction and approval of
Ref. Policy no.311700/48/2017/4635
Pnb oriantal royal mediclaim policyschedule
Agent bc [protected] pnb jagatdal cr3795
Cashless request from disha eye hospital pvt. Ltd.
Claim no.13557250 dt.15.11.2016 at t4.03pm


Sir,
With due honor i am very sorry to inform you that in spite of several representations
To approve and sanction of rs.18000.00 for operation of cataract at disha eye hostital
Fixed on 24.11.2016 no action has yet been taken and no information is received yet
Either from your side or from disha’s side.
I have submitted all the requisite documents including biometric report and every thing
To disha tpa’s office.
It is not understood why disha has not yet submitted duly filled annexure c as per
Agreed ppn package, please expedite disha to receive the same as per your requirement
So that customers are not harassed due to the negative motivation of the disha.
Tpa disha is not receiving the phone.
Please ensure that my operation is tabled on 24.11.2016 as per scheduled.
Hope your good self will look into the matter so that customers are not suffer due to the laps on part of your management to avoid any future complications.

Thanking you,
Yours faithfully,
Ramkripal bhattacharjee
Dated 21.11.2016

Copy to
1. M/s. Med assist india tpa priavate limited
2. [protected]@orientalinsurance.co.in
Disha Eye Hospitals customer support has been notified about the posted complaint.
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    R
    Ritwik Sarkar
    from Kolkata, West Bengal
    Jul 16, 2015
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    Unauthorised charges of Rs. 5500/-

    Address: North 24 Parganas, West Bengal

    On April 2nd My mother had an cataract surgery from Disha eye hospital. I applied medical insurance (UHC Parekh). Authorization amount was Rs. 21000/- for that surgery, but hospital mentioned Rs. 26500/-. In the approval letter o[censored]HC it was clearly mentioned that the hospital can not charge any extra amount from patient other than authorized amount of 21000/-. but on the surgery day hospital charged a amount of Rs 5500/- from me and mentioned...
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    T
    truthalways
    from Baharampur, West Bengal
    Jul 16, 2014
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    Resolved

    Lasik surgery done by Ayan mohanta

    Dont go to Disha!! Brother and sister!!! They are just running their business, dont know how to take care to the patients!!! Its right to say that there are no lasik expert in Disha. My cornia thickness was low. In this condition one necessary operation (dont remember the name) they should done before my lasik surgery which was said by LV PRASAD Eye Hospital in hydrabad. Its one of the best hospital in Asia notonly in India. Actually I had...
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    M
    madhab nandi
    from Mumbai, Maharashtra
    Jun 27, 2014
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    Cataract operation not satisfying

    Address: Kolkata, West Bengal

    Dear Sir,


    With due respect and regret to you that my mother's one eye Cataract operation is done by DR SANTANU MITRA Regd No.43439 in Barrackpur Disha Eye Hospital.but Lance is not set properly therefour my mother showing disturb in eye and growing pain .My mother was admitted under Dr. SANTANU MITRA ON DATED: 09/07/2012.
    and continue check up as per Dr. advice with one year.after one year Year Dr.told...
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    K
    krishna 0001
    from Kolkata, West Bengal
    Jul 2, 2013
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    Wrong treatment

    Address: Bardhaman, West Bengal
    Website: dishaeye.org/branch/Sheoraphuly

    Respected sir / madam,
    I am suffering for my mother eyes last few days. I appointed the largest eye hospital knows as “DISHA” and after check the doctor and he says “some insect attack on my mother eyes and nothing to worry it will ok in few days and give some medicine and assure me”. And then goes after few the problem nothing solve it raise day by day, again contact with “DISHA” appoint and after check doctor says need...
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    R
    ravivermaicici
    from Mumbai, Maharashtra
    Sep 9, 2011
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    Address: Howrah, West Bengal

    hi mei patient bol raha hu.mere papa aankh me kam dekhte hai.aur kisi ne hume suggest kiya ki disha eye hospital aacha hai.hum logo ne waha docter se dikhane gaya aur usse pehle humlogo ne appointment liya..jaise hum log waha pauche,meine ek lady se poocha dr.bhowmick kaha baitte hai,unka reply door ki baat unhone humse thik tarike se baat nahi kiya..jo bhi ho hum log chup rahe..uske badh humlogo koi RANJANA madam thi unke pas bheja gya test ke liye,unka behavr shubhanaala...kya hospital hai.humne advance operatn ke liye paisa bhi de diya..ab woh appointment dene ke liya daily nakhra karte hai...yeh kis tarah karah behvrr hai...yeh kya patient ke saath baartao katrne ka tarika hai...
    dusri baat dressing sense itna wahiyat,aisa lag raha hai ki woh patient ko attract karne ke liye baitehue hai...har nurse se le kar docter tak...mujhe mera paisa chahiye woh bhi pura..mere papa ko kuch ho gaya mei case kar dunga..
    humne bahut docterdikhaye usi hospital mei jaise BHOWMICK,SOMALI,RANJANA,BISWASkisi ne thik tarike se jabab nahi diya,same case nurses ka MOUMITA,SHEETAL,SARABJIT,RASHMI,MANAS,PRIYANKA,ANKITA....jisse bhi pooch raha sabka galat jabab...
    mei sirf time ka wait kar raha hu,aaplogo ke receptionst bhi mahan hai,ek se bar kar ek,
    yeh mera aapse request hai kindly isch chizo pe dhyan de.....

    ek aur chiz 10 din pehle meine dikhane gaya tha pehle manas ne bola rashmi ke pas jao,rashi boli manas ke pas jao,phir manas ne bola priyanka ke pas jao,aur priyanka madam nahi the,1hr ke badh aaye..


    aapka patient
    ravi..
    Aug 13, 2020
    Complaint marked as Resolved 
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      A
      arnabdutta18
      from Mumbai, Maharashtra
      Sep 1, 2011
      Resolved
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      Address: Howrah, West Bengal

      this is to say that i am one of thepatient in disha eye hospital..having some fatal prblem i put forth my greivances befr u.....

      their perfrmance is very bad.....their few docters behaviour is very bad....they dnt have any attecates,they are always harrshin the customers in different ways...old and new disha eye hospitals
      1) receptionst in both new and old disha:they are always givin th wrng information i.e they are playin with th patients eyes
      2) nurses are bad:not taking care of the patient and they are playin with patients eye..i dnt knw why...
      3) they way they dressed in frnt f th people:try t attract physically
      4) few names are:ankita,ranjana,somali dev,arnav ,bhaskar, priyanka dutta, partho accounts deptetc....few mr are also available...i didnt remember their name
      5)they try to attract physically
      6) instruments are nt proper.....
      7) each and every patient facin same problem....they are not at all gud......
      so atlast i urge u kindly take initiative as early as posble.............

      i[censored] people wont take initiative then th life will hell fr evey1......EVEN THEY ARE NT RETURNIN TH MONEY OF TH PATIENT....WEN WE ARE ASKIN FR TH MONEY THEY ARE TELLING U HAVE SIGN TH BOND AND LADYS ARE TELLING BY TAKIN TH NUMBER OF PATIENT STAY WITH US......somali ankita and priyanka
      Aug 13, 2020
      Complaint marked as Resolved 
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