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Hi,

I am the new customer of Dishtv service. I am facing problem from three weeks, I am not able to see even a single channel. Customer service agent is saying they did not get SAP form then i have send a fax copy of SAP form on 19 feb and still i am unable to access my channel. I have called many times in customer care but they are saying it will be activated with in 4 hrs. Every day i called and i am listening same thing from your side. My set up box was installed in the month of January and my VC no is [protected]. In my life i haven't see this kind of bad service, now i am telling everyone who is interested to take connection that please do not take Dish TV connection because of your worst service. I want this issue to be resolved as soon as possible.

Thanks,

Sumit Pathak

Aug 13, 2020

Complaint marked as Resolved

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suthin123

Apr 24, 2011

hello,
i have a dish tv connection abroad.its renewal date was on 17th april.i renewed it on 20th but still i have not got the connection.please refer to my account and ensure that my recharge was successful.and send me my account info as soon as possible.pleaseeeeeeeeee
[protected]@gmail.com
vc no[protected]

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Poor Service. VC No. [protected]. Complaint No.11144483 was raised on 30th Jan, 2008 and its been 20 days now while actual turn around time is 24-48 hrs. I spoke to 3 supervisors - Payal, Saurav Chadda and Sunny Talwar - All of them said they're taking ownership of the problem and will have it resloved withing 24 hrs. Forget getting someone to attend to my issue, they didn't bother to follow-up and see if someone has come and fixed the problem of LNB alignment.I'm seriously considering a Consumer Suit against them for the delay and trauma. Anybody else affected...please let me know....we need to file one mother of all consumer case against them and caution Sharukh Khan not to take up such brand building campaigns as it only affects is image. If he wants money...he just has to come on national tv and request for just Re 1 from each citizen.......and we'll be more than happy to give the charity to him....afterall he's asking for just Re.1 against regular charity much more higher than that. I'm sure the cumulative charity amount Indian Citizens will surpass the price he's taken to promote such a sick brand and that too by far and large that's the power of public. Want to see how good is TataSky....do you want some charity sharukh!

Aug 13, 2020

Complaint marked as Resolved

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Complain sent through e-mail to various Dish TV officials. From CEO to Area Manager, Bihar
_________________
Dear Sir,

We were approached by Mr. Saagar Kumar, your area manager for Bihar in October, 2004 for distributorship of Dish TV in Koshi and Purnea Divisions of Bihar. He painted a very rosy picture and hence we agreed on starting Distribution after paying the mandatory security Deposit of Rs. 20000.

Then he prevailed on us on making an initial purchase of 100 units of STB , LNB & Dish apart from 100 VCs by giving us false impression of market demand and promising dilution of these stocks before Dec' 04.

But till February, 2005 we saw dilution of only about 50 units inspite of our best efforts and in face of no cooperation from the Area Office. At that time we asked the area office to take remaining stocks at that time and relieve us from distributorship. Mr. Saagar promised to take back our stocks but without our knowledge started transactions through other distributor without taking back our stocks.

When we protested we received an intimation from company cancelling our distributorship and blocking our online account. Now we were stuck with our stock and due to blocking of online account unable to dilute our stock.

The prices of Dish TV hardware was dropping continuously. When we tried to reach Mr. Saagar he was incommunicado.

Finally after much effort around December' 05 we got your area representative Mr. Shamsher Quasimi to meet us at our office. He along with your local distributor Purnea Cable TV drew up a settlement wherein items were to be transfered to the New Distributor "Purnea Cable TV" at prevailing price. The difference was to be paid by your company. Also he promised immediate return of security deposit.

He was not approachable after Dec'05.

In January '06 we went to your office to meet Mr. Saagar Kumar promising us immediate implementation of settlement but to no avail.

We have waited for so long in good faith but honesty is not forthcoming from your officers.

Please act immediately on our demands or we may be forced to take legal recourse now.

The details of our demands, ledgers and stocks are put as annexures 1, 2 and 3

Regards

For Mahalakshmi Distributors, Purnea
Rajesh Chandra Mishra

[protected][protected][protected][protected]

ANNEXURE 1- Our Demands as per your commitments

* Return of Security Deposit with Interest since June 2005.

* GRN (Goods Return) of 35 units of STB+LNB+DISH at Rs. 3999 (prevailing price then) with Interest since June 2005 when our account was blocked preventing further sales or material transfer.

* GRN (Goods Return) of 43 units of VC at Rs. 400 (prevailing price then) with Interest since June 2005 when our online account was blocked preventing further sales or material transfer.

[protected][protected][protected][protected]

ANNEXURE 2- Ledger of Dish TV companies for our transactions

M/s Essel Agro Pvt. Ltd.
Date Particulars Credit Debit Balance
08-11-04 Payment to EAPL via DD No. 775830 380946
22-11-04 Invoice No. 1144 dated 13-11-04 @ Rs. 3999 x 100 pcs 399900
22-11-04 Credit Note No. 166 dated 13-11-04 18954 0

M/s New Era Entertainment Network Pvt. Ltd.
Date Particulars Credit Debit Balance
08-11-04 Payment to NEENPL 40000
22-11-04 VC @ Rs. 400 x 100 40000 0

[protected][protected][protected][protected]

ANNEXURE 3-CURRENT STOCK OF DISH TV LYING IN OUR STOCK

STB 35 UNITS (STB NOS. LIST)
0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄
0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄
0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄
0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄
0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄
0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄
0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄
+
LNB 35 UNITS
+
DISH 35 UNITS
+
VC 43 UNITS (VC NOS. LIST)
[protected] [protected] [protected]
[protected] [protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Aug 13, 2020

Complaint marked as Resolved

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sivakumarvdm

from Delhi, Delhi

Sep 25, 2011

You cannot sell dish tv set top boxes as they like, because of their poor service towards customers. For example i was using for 4 years, but i was forced to leave the only of their poor service.
I was using a dish tv connection(VC No:[protected]) six months before, then changed to another operator because of the poor customer care service. After six months i have received a call from dish tv saying that i will be offered south platinum pack at a 50% offer, if i recharge with Rs.2100. I confirmed this offer by
(i)sending a email to the dish tv customer care; the reply from the customer care assured that i am eligible for the offer.
(ii) i have called the customer care number [protected]; and the customer care executive assured that i am eligible for the offer once i recharge with Rs.2100.
After confirming two times i recharged my account with Rs.2100.
ALAS! Now the customer executives says that i am not eligible for that offer. Please don't fall prey to the calls from the Dish tv. GOD... please punish the dish tv and its customer care executives if you are existing!!!

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dish tv - anuj gaur - complaint no.11064989

Hi there,

Through this site, I would like to highlight the customer pain that Zee Network's DISH TV customers must be going through.

1. I contacted one of the dealers to get the Dish TV connection for both of my TVs. I was given the offer of One year subscription free with a commitment as a) No charges for extra cable. b) One time full payment of Rs.8500/- for both connections. To my surprise, I was asked by the dealer to pay for extra cable to which I got the help from the company representative Mr.Rajeev (Head North India) and he promised me that no extra charges will be levied. After that, I got the connection for Rs.8500/- only.
2. At the time of installation, dealer/company's engineer told me about few good functionalities like Active services, language change etc. which are not working till now. I complained the same to Mr.Rajeev of Dish TV (contact no. +91 [protected]) number of times but he also kept promising only. There has been no response from dealer as well.
3. After repeated follow up, I contacted Dish TV's call center and complained about the same on 26th Jan'08 and they assured me that someone will visit to give demo of the same in detail.
4. Even after this, no one turned up till 28th Jan'08 and I had to call the Dish TV call center again and this time their version was that there is no complaint no. in the system. I asked him to lodge the complaint now so that I can get the demo done at my place for both TVs. But the agent named Anuj Gaur asked me to get in touch with Dealer rather company. When I insisted, then only, he filed my complaint and provided me this complaint no.11064989
5. Also, when I asked him to update my email ID in their records so that I can register myself on their website as customer, he didn't respond.

As a consumer, I want this to get highlighted to the number of people who might be getting into trap of Dish TV Network...

Please help

Regards,
Sanmati Jain
+91 [protected]

Aug 13, 2020

Complaint marked as Resolved

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DHEERENDA SHANDILYA

from Delhi, Delhi

HI THERE
MERE KO YEA BAAT SAMAJH MEIN NAHI AATA KI AAP LOG
MUJHE BEWKUF KYON BANA RAHE HO PLEASE DIRECTOLY DEAL TO YOU GET REFOND MY AMMOUNT YES OR NO
MUJHE CHHAKKER DENA CHHOD DE. IT IS MY LAST WARNING
TO YOU
THANK'S
DHEERENDRA SHANDILAY
V.C.[protected]

Vijay Krishna Srivastava

from Guwahati, Assam

Sub. : Worthless Customer Care Centers [DishTV-East Region],
Dear Reader,
I Vijay Krishna Srivastava from Guwahati purchase DishTV connection [3months Maxi Scheem] from a dealer last month. From regional pack I chose "Bengali Regional Pack]" but dishTV give me "Punjabi regional pack" though I fill clearly in my registration form. When I call to East Region Customer care centre of DishTV [Kolkata] i.e. phone no.[protected] as per their booklet. The said East Region Customer care centre of DishTV never pickup phone call of their customer. I have done call for help & support atleast 10-15 times even in odd hours too but no response from their side and I spend money by call them 15-20 minutes each call. So it is my suggestion to close your East reagion customer centre if they can, t help theie customer And I suggest to all readers & my friends please don't wish more take a local cable operator because they are more sincere to hear customer problem.

-V.K.Srivastava
[protected] [Guwahati]
VC No. [protected]

Jayesh Patel

from Surat, Gujarat

Dear Sir,
I live in Ahmedabad and My Full adress is:
Jayesh Viththalbhai Patel
93, Hariprakash Society,
B/H Kumarshala Road,
Naroda, Ahmedabad 382 330.
Our Problem: Three to Four days our dish tV is not proparly working and desply screen message call customer care. I was call to customer care but its answer please after one hour call me our system is not connecting so i am not get any details you.
Please note that i am not any charges pay to you but free channel is not working proparly so I requist you please remove my problem. A waiting on your positive reply.My Mobile No:[protected].
Regrds,
Jayesh Patel

subhash palariya

from Kolkata, West Bengal

dere sir, my vc number is [protected] jisme silver pack active kiya gaya ha.date is[protected] ko.so i want to change my package in platinam pack.so change my package in my choices.ok thanks my mbile number is [protected].

ASHOK DASH

recharge card not avilable

pratimpran

from Pune, Maharashtra

Dear sir,
My vc No. is [protected], no access from 10 am(ist) on 07.08.09

DHARMENDRA K NAYAK

from Anand, Gujarat

HY,
I DHARMENDRA K NAYAK AT ANAND GUJRAT MY COMPLAIN IS RECHARG AT 29/10/09 AMT 500/- SCUME IS SELEVER PECAKE AND SO ACTULE DATE IS 28/2/20010 BUT DISH TV MESSAGE IS 12/2/2010
SO, 16 DAYS LEFT IN ACTULE DATE PLS DATILS
MY VC NO-[protected]
MIBIL NO-[protected]

shailesh kumar singh

from Mumbai, Maharashtra

realy this organisation is having ver-very bad managment . pls try to escape from this network

iram jan

dear sir can i regirster myself with dishtv customer care such like dealer registration and distributer thus can i register myself in dishtv customer care centre

immanuelsingh09

from Nagpur, Maharashtra

Dish tv's services are horrible and its customer care is absolutely rude and callous in their approach. highly derecommeded, product to buy

regards

immanuel

rajeshu41

Dish TV India — make transparent and secured recharge possible

Dear sir with reference to your mail text" The MOD's have been ordered by dealer id's 87545 and 19970." i would like to mention here that kindly block accepting MOD order from these ID i.e 87545 and 199970 as both IDs are making malafide MOD orders for my loyal customer for whic I recharged a vc[protected] with deler id 132881 1600 indian rupees.

Plz take it serious , i am reporting this matter to you after my customer complaining me continuously about the unwanted MOD orders .

I would further strongly suggest that kindly make transparent and secured re-charge possible for all Dish tv customers.in this regard following step would be useful;

" The MOD order should only be accepted for customers from those IDs where initial recharge had been made . this would stop fake-orders "

It is for your kind information that i am also user of TATA SKY and VIDEOCon D2H and i had never had any complain like these with them .

i am sure you put a right and needful solution to this problem .

waiting for a solution

Rajesh

rajeshu41

Dear sir with reference to your mail text" The MOD's have been ordered by dealer id's 87545 and 19970." i would like to mention here that kindly block accepting MOD order from these ID i.e 87545 and 199970 as both IDs are making malafide MOD orders for my loyal customer for whic I recharged a vc[protected] with deler id[protected] indian rupees.

Plz take it serious, i am reporting this matter to you after my customer complaining me continuously about the unwanted MOD orders .

I would further strongly suggest that kindly make transparent and secured re-charge possible for all Dish tv customers.in this regard following step would be useful;

" The MOD order should only be accepted for customers from those IDs where initial recharge had been made . this would stop fake-orders "

It is for your kind information that i am also user of TATA SKY and VIDEOCon D2H and i had never had any complain like these with them .

i am sure you put a right and needful solution to this problem .

waiting for a solution

Rajesh

rajeshu41

after that mail costumer care centers reply is given blow

Dear Sir,

We would like to inform you that you need to contact to your regional office executives and they will process your request accordingly.

Regards,
Pushpendra Singh
Customer service
DISHTV

rajeshu41

this the log wch i mailed to [protected]@dishtv.in but there responce dint setisfy me

Dear Sir,

We would like to inform you that you need to contact to your regional office executives and they will process your request accordingly.

Regards,
Pushpendra Singh
Customer service
DISHTV

imran42

hi there
i have a decoder wich is ok but vc is damegd how i can change vc

anime lover

from Bengaluru, Karnataka

Jul 25, 2012

give animax channel back.

sureshbhai31

Jun 8, 2016

Offer not benifit

Dishtv vc number=>[protected] My complete number >[protected] Second complete number>[protected] Team leader name -jaydeep solanki My complete is not solution my complete is 3 month recharge 3 month benifit but 3 month not benifit

prasannas

Jun 8, 2016

Vc card Deactivated

Dear sir, my Dish Tv VC card no [protected] has been deactivated for the last 4 days.i have paid my rental till 24 May.please kindly help to re activate it. thankyou. chanran

Dhiraj Shukla

from Delhi, Delhi

Jun 13, 2016

After recharge failed payment deducted

i have rechrge to dish TV by credit Card but trasaction failed, after that my payment has been charged from my account. Mob No. [protected]

suraj invent

Jun 13, 2016

about recharge updation.

My dishtv vc no is [protected] i have recharged my account on 25 oct 2014 by an amount 250₹, but it does not showing recharge detail.

shukla.aankit

from Agra, Uttar Pradesh

Jun 15, 2016

Sony Entertainment channel not able to view

What the hell you guys are doing. How could you deactivate channels without prior notice. Resume service at eraliest

DishTV Customer Care

from Delhi, Delhi

Jun 23, 2016

Verified Support

Dear Customer(sureshbhai31),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jun 23, 2016

Verified Support

Dear Customer(shukla.aankit),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jun 24, 2016

Verified Support

Dear Customer(sureshbhai31),

Kindly share contact details or contact customer care so that the needful can be done. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jul 2, 2016

Verified Support

Dear Customer(shukla.aankit),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Sir,

I have purchased the Dist TV in 999/- through the Big Bazar offer on 25th of January 2008 and my Dist Tv install on 26th of December 2008. Executive of Dist Tv told me that u will got the 7days free activation on this offer but till date of installation of Dish Tv i neither seen free to air channel nor any other channel. I m regularly talking with customer care and delar and installation enginer but i m not getting sufficent answer from them. Now i m very upset and i have done spent so much money to talk with him.

Plz do some needful.

Aug 13, 2020

Complaint marked as Resolved

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Rafi ahamed

Jun 18, 2011

Sir,
I have purchased dish tv last month, my card no : [protected]-0

till it is not activated, please arrange to activate immediately

thank you
by
Rafi ahamed

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Hi,
We are at Chennai.

We decided to buy Dish TV on Friday 25th January 2008.

We called up Dish Tv support[protected] and asked for the nearest
dealer and he gave us the mobile number of Vadivel - [protected].

We received the dish box in the next one hour and we paid the guy who delivered
it.

In the next couple of hours two engineers visited our place to fix the Dish antenna.

They told us your connection should get active in the next four hours.

It seems the four hours is still not Over.Today it is Tuesday 29th January 2008 - 7 pm.

We called[protected] They ask for our VC number [protected].

They state that it is wrongly given to you.This dish belongs to a person in Delhi.

I am not sure how and when my Dish TV is going to be active.

We are not sure who cheated us or who is cheating us.

I wish I could know the email id of - Sunil Khanna - CEO, Dishtv India

Hope some one reads this email and get backs to us.

Mobile[protected]

Regards
Ramdass

Aug 13, 2020

Complaint marked as Resolved

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Vikas Kansal

from Mumbai, Maharashtra

I am fed up with false promises from you people. I am calling you from 8th of February and its about one month I am facing the same issue however its not my fault. I have made all the payments to the dealer and sent you the receipts of the same to prove that. If its not my fault then why should I suffer? Why I am not receiving any services though I have made all the payments? Every time I call you and get assurity of solution with in 24 hrs. Today I spoke with Jyoti, she also assured me as other people did before. She said that she will sent me an email from her department explaining the issue and time to solve this problem but I haven't received any email yet. You people are making fool of me for last 1 months. But now its not possible for me to tolerate all your non sense promises. I have planned to take help of media and consumer court if you people don't get back to me within 24 hours.

Regards,
Vikas Kansal
Mobile:[protected]

cyber_gagan2002

from Panipat, Haryana

I sent this mail to dish...
HI,
My name is gurbir singh and i am a customer of dish tv I have 3 connections my parent v c is [protected] and child ...[protected] and [protected] . I have been facing problems with the connections since i recharge my parent on 28th april 2009 .TWo of my connection are working fine now my parent vc and vc ending with 65749 . But one of my child vc ending with 98851 is not working properly and most of the channels are showing conditional acess 101 .
I have contacted the customer care staff many a times spoke to technician but my prolem still has not been resolved. Name of a few c c staff i spoke too sanjay, mohmd hassan, sumit, neelama, sandeep, vinay, sushant, ashwin, paul .DEspite calling you atleast 25 times in 4 day my this issue remains . I have kept my set up box some times at 555 or 999 or 855 as asked .
I have now placed a complaint with ur c c staff mr dinesh kumar ref no 24565418 that i have run out of energy and my problem has not been resoved so i am not liable to pay you any kind of suscription for v c no [protected] till the problem is solved . And also that when dish tv solves the problem it can call and inform me regarding the same and i will then only pay rent / suscrition from that time onwards. So as and when u solve this problem of conditional access kindly inform me on my reg cell no [protected] till that time i will not pay any rent ., If the problem cant be fixed I will close all my three dish tv connections i expect a full refund of subscription and cost of instrument etc for all my three connection Kindly take matter seriously

GURBIR SINGH
1044 PHASE 4 MOHALI
PUNJAB 160059

mishra.rajeshwar

from Noida, Uttar Pradesh

Dec 6, 2012

I would like to bring to you notice the poor customer service of DISHTV.

I have purchase a new connection on 10th November and one guys from M.R. Electronics called Devesh he did the installation on 12th November.
But after 16th of November I am not able to see any channels.
it’s asking me to recharge the connection again.

I spoke to dishtv customer care center many time since 17th but it’s not resolved yet.
They told me it will be automatically work after 1-2 days.
Again I spoke to Mr. Gaurav and he made a complaint against this issue and promise that it will be resolved in 24 hours,
But still it’s not fixed. (complaint no is[protected]

I have been calling customer care daily and everytime a new
person comes check my booking ID and give a false hope again that today for sure It will resolved.
There is not a single person who has called me when I asked to give me the details of their Partner

I have also sent an email to [protected]@dishtv.in many time but they are not replying at all.It seems to be fake customer services.

Its one the worst experience of my life. Feel Like Iam cheated and harresed.
I think DISHTV has taken for granted that the customer cant go now as they have
already paid the money in advance.

Thanks,
Rajeshwar Mishra
[protected]

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Last 20 December I found that my set top box was dead and i given it for repair to my dealer on 21st Dec 2007 and he said that it will be repaired and or replaced in 7 days but the commitment was not completed. After many phone calls it was replaced by a old set top box which is also a faulty STB. I didn’t want to take its delivery but when I talk to the costumer care at Noida the customer associate said to me to take its delivery and committed that it will be replaced in 24 hrs. But still today it is not replaced. Every time I call up at customer care call center they say " SIR UR PROBLEM WILL BE SOLVED WITHIN 24 Hours". After every 24 hrs i call up and they tell me the same thing. Many customer associate i have talked like Vikas, Vipin, Sachin, Gurgeet and others who’s names is not in my remembrance. Once their Customer care guy Mr. Vikas told me to tell my dealer to give me another STB, when I told this to my dealer they said they don’t have any such information. When I asked my dealer when would I get my STB he said he does not have any idea. Till date not a single person from DISH TV INDIA has contacted me regarding my case. Complaints and complaints and after complaints there are many complaints I have filed but I didn’t find any positive response. What should I do I cannot understand.

Aug 13, 2020

Complaint marked as Resolved

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junash vadha

from Pune, Maharashtra

my account was feel up on dtd.07/01/2008 but till today i can not reveive the signal

ATUL

from Pune, Maharashtra

NDTV EMAGINE ,9X,BINDAAS KAB SURU KAREGA DISH TV.CHANNEL [V],nahi aata. IBN7 nahi aata.300 rs. me maxi connection leke bhi daily 1-1 karke channel kam hote jaa rahe hai.pehle ABC asia pasific fir DW TV GAYAB HO GAYE.FAISHION TV INTERNATIONAL KI JAGEH FASHION TV INDIA AATA HAI.ARE MAJAAK KIYA JAA RAHAI 2008 KI NAYI TECHNOLOGY KE ZAMANE ME COUSTOMER SE.

vinay roy

can i use NDTV Emagin in thailand ...

alok

from New Delhi, Delhi

tatasky se itne kum channel ate hain dish par kya kare, koi acha naya channel add hi nahin karte ye dish waale

alok

from New Delhi, Delhi

tatasky se itne kum channel ate hain dish par kya kare, koi acha naya channel add hi nahin karte ye dish waale

ARUP KUMAR SARMA

THE MESSAGES BEING SHOWN IN THE TV SCREEN REGARDING PAYMENT AND RENEWAL DATES ARE
NOT FOUND TO BE UPDATED.

Sir

from Delhi, Delhi

DishTVindia — Poor Customer Care

Dear Sir,
With reference to my complaint I hereby inform you that I contacted to Customer Care where I got quick response in resolving my complaint-- about dish STB or tuning problem started since 31 Sept 08 @ 2.35 pm due to what I could not view any program since then till today 03 Sept 08 i.e. nearly 3 days --which was registered as 15395422 On Dt 1 Sept.08 @ 1.57 pm with the information of nearest dealer Mr. Sandeep Kore having contact No.[protected] & asked by to me to contact him. So I contacted him but first not responded but after sometime he contacted me and told me that the complaint will be solved as quick as possible, I WAITED UNTIL TODAY & contacted him again today @ 3.50 pm Where he assured me to solve it quickly but still today my complaint was not resolved, so I contacted another private person who solved my problem @ about 9.20 pm where I had to Pay Rs.400 /*, So Please the case must be noted and may I request you kindly to allow me view the channels for my lost of 3 days non-viewable setting problem .
Thanking you in anticipation,
Yours Honest Customer

RAM SARUP SHARMA

from Pathri, Maharashtra

DishTVindia — Not showing channels in freedom scheme

Sir,

We are not being provided the service of DTH as the channels already shown in the freedom scheme are not presently being shown by Dishtv service. We want that already showing channels such as Aaj Tak and Saharaone should also be shown in the freedom scheme.

amir

from Noida, Uttar Pradesh

dishtvindia — complaint not attended even after 6 days.

I would like to bring my complaint in writing since i am very much disappointed by the services provided by DISH TV or i can say services not provided by DISH TV.
I think WISH NA KARO for DISH TV for what i suffered. I missed all the IPL matches in the last 6 days.
I would like to bring this to your notice that i face problem in watching Dish TV since it says that i should check my set top box is properly connected to the dish antenna ( 301.SIGNAL NOT FOUND). I checked all that but dint get any success, so i called the customer care number[protected] on 22nd May 08 and the executive asked to me do some checks and finally after checking the setting i was conveyed that there is some problem in the alignment, so i am not getting any signal. I was told that a complaint ( # 13375679 on 22.05.08) was registered and some person will visit to my place to rectify the complaint .
I requested the executive to send someone on Sunday i.e 25.05.08 bcoz my mother is not well so i should be there when some technician visits my home. I was confirmed that some technician will visit my place on Sunday.
The whole Sunday i waited for the technician but no one turned up and neither i got a call telling me that no one will come, but my whole Sunday went waste.
On 26th May 08 i called again I had a talk with Mr Nirav at 22:[protected]and i asked the status of my complaint i was assured that now someone will visit within 24 -48 hrs and rectify the problem. Nothing happened.
The last call i made to customer care[protected] is on 28.05.08 on 24:00 hrs and talk to Tarranum but i dont trust that my complaint will be handled.
The time i am writing this mail its 29th May 08 its 00:45 hrs and my complaint is not attended in 6 days .

AFTER WRITING A WRITTEN COMPLAINT TO THE CUSTOMER CARE I GOT A MAIL THAT THE COMPLAINT IS FORWARDED TO THE CONCERN DEPARTMENT AND WILL BE RECTIFIED WITH IN 24 Hrs. ALSO I WAS TOLD THAT MY REFERENCE NUMBER IS CHANGED NOW.
SIMULTANEOUSLY I HAVE WRITTEN TO THE FEEDBACK FORM ON THE DISHTV SITE AND THEY WROTE ME THAT MY COMPLAINT NUMBER IS THE SAME.

ANYWAY I WANT TO TELL U ALL THAT I ALSO HAVE A TATASKY CONNECTION AND ITS FAR FAR MORE BETTER THAN DISHTV.

a sinha

from Roha, Gujarat

No channel is showing Test cricket series in Bihar; no Bihar news on DishTV for months; planning to switch to some other Dish connection.

M.S.KAIRA

from Gurgaon, Haryana

DishTVindia — STB NOT WORKING

I request you not to go for Dish TV satellite TV entrainment service. I have been facing issue from three months. The best part is Dish TV have collected money and now showing no interest in resolving the activation problem. I have been made to talk to Dish TV Call center and then to Dish TV...

I had done complaint on 16/02/09 about my dish tv set of box that viewing channels are after 25 mnt. from starting the set of box. Till date no body bother to attend it and i got new complaint numbers[protected] ON DTD 20/02/09 as the operator Mr. ANUJ.he told me we are sending somebody rectification the problem.
But not rectified my set of box till now on dtd.24.02.09.
Inbetween I have received a massage from DISHTV ON dtd 23.02.09 given bellow:-

Your Dishtv Complaint no 21242230 is resolved.We hope you are satisfied with the resolution incase of any concern, call on [protected] with your complaint no.

Once again I request all of you not to go for Dish TV satellite TV entrainment

Mangesh Shantaram Kaisare

from Bengaluru, Karnataka

DishTVindia — all of a sudden stoped the relay

Sir, my self is having dish Tv prepaid service. all of a sudden last year you stopped the services. i being the prepaid subscriber of your dish Tv. ready to pay monthly subsciption amount. can you restart the service again.

shiv_kumawat

from Mumbai, Maharashtra

May 20, 2016

DishTV — To change my plan

I had recharged of 585 from Paytm. In Paytm it was showing that it is for 3 months pack, but i got 1 month in 585 rupees. Can you please downgrade my pack from PLATINUM SPORTS PACK to NEW SUPER FAMILY PACK. MY VC no is [protected].

Dar Tahir

from Gurgaon, Haryana

May 26, 2016

tahir ahmad dar

Please change the super gold pack and activate.all sports pack Rs.240.full of month my vc.no.[protected]_5.

jagan mohan rao

from Delhi, Delhi

Jun 8, 2016

we r viewing only one channel

we r recharge RS 250 but viewing only one channel tv9 channel

Birendra kumar patel

Jun 8, 2016

Account bailence

ANAHS

from Bengaluru, Karnataka

Jun 13, 2016

ETV KANNADA [CH.NO:901] NOT AVAIBLE

NAME : K. R. ANANTHA THIRTHAHALLI-SHIMOGA-KARNATAKA V.C. NO:[protected] WE ARE IN BASIC KANNADA PACK [Rs.185 PM] ALL KANNADA CHANNALS ARE AVAIBLE EXCEPT ETV KANNADA. PLEASE VARIFY AND ACTIVATE ETV KANNADA AND OBLIGE . THANKING U

akashkm

from Burhar, Madhya Pradesh

Jun 13, 2016

my pack change

i want channge my pack to super family pack and i am not view to histery, discovery chanail, animal planet,

msnprasad

from New Delhi, Delhi

Jun 14, 2016

Upgradation of pack without intimation

we want to stay with our old pack south family sports Telugu pack. The company upgraded to south all sports pack with out intimation to us. so we want to degrade our original pack.

shrikant upase

from Pundri, Haryana

Jun 15, 2016

Sony pack suddenly stopped

I'm gold pack user from many years but suddenly my sony pack stopped and they want more money for start this pack

kaleem nawaz

Jun 15, 2016

NOT GETTING MY SONY CHANNEL

My VC No- [protected]. I am not getting SONY, SAB, Sony Max & Sony Max2 since Yesterday morning, please check and start the channels as I am missing my programmes on these channels, hoping for quick response

DishTV Customer Care

from Delhi, Delhi

Jun 24, 2016

Verified Support

Dear Customer(shrikant upase),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jun 24, 2016

Verified Support

Dear Customer(kaleem nawaz),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jun 30, 2016

Verified Support

Dear Customer(kaleem nawaz),

As per our conversation with you on phone no. [protected] informed that to recharge your connection after that if you want to change the Pack call our customer care center.For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jul 1, 2016

Verified Support

Dear Customer(ANAHS),

We tried to reach you but your no. was not contactable. Please write to us with updated or alternate mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jul 2, 2016

Verified Support

Dear Customer(jagan mohan rao),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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MY DISHTV NOT ACTIVE,[protected]-9

Aug 13, 2020

Complaint marked as Resolved

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SARFRAZ PV

this my vc:[protected] . mexi including sun packege added but malayalm no accesess amritha asiyanetplus indiavision & star vijai i want pls compliet access

SARFRAZ PV

this my vc no:[protected] this card allready paid 6 month full mexi including sun packege
now sony packege note active no accsess & malayalam pls i need urgent compliet actived

SARFRAZ PV

MY VC NO: [protected] THIS PACKEGE 6 MOTH I WANT COPLIET INCLUDING SUN PACCKEGE HIDI ENGLISH ALL INDIAN MAXI FULL PACKEGE 138 PLS I NEED URGENT ACTIVE

Talib

my dish tv card no.[protected]
yester day i have paid two months payment-
I also reved the payment message in my recever -
I am putting my topbox on ZEENEWS channel 550 for activation-
But still it is deactive -
Active my receiver topbox as soon as possible?

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I have been having technical issues with my dish for the last month and a half, since End of November, 2007. The problem is I cannot get all channels on my TV, it gives an error saying "Signal not found" when trying to view some channels. I have been calling Dish TV customer care for over a month now and they still have not fixed my problem. We have spoken to a couple of manangers also but nothing happened. Finally, a technician showed up on Saturday, January 5th, 2008, he checked somethings but said another technician will come and fix it. Today, Tuesday, January 8th, the same technician comes and says will require power on the roof to fix the issue. Of course, there is no power on the roof, he simply said, "they cannot do anything unless we get power on the roof". This is ridiculous, I live in a multistorey building, these guys expect me to bring power on the roof or else they cannot do anything....
Its not my problem to bring power on the roof, it is their duty to see how to fix the issue. The customer care for Dish TV is useless, they have no customer sense, I will get my money back by returning this junk to them.

Aug 13, 2020

Complaint marked as Resolved

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cyber_gagan2002

from Panipat, Haryana

dish tv dth — dish cant fix the problem till now

My name is gurbir singh and i am a customer of dish tv I have 3 connections my parent v c is [protected] and child ...[protected] and [protected] . I have been facing problems with the connections since i recharge my parent on 28th april 2009 .TWo of my connection are working fine now my parent vc and vc ending with 65749 . But one of my child vc ending with 98851 is not working properly and most of the channels are showing conditional acess 101 .
I have contacted the customer care staff many a times spoke to technician but my prolem still has not been resolved. Name of a few c c staff i spoke too sanjay, mohmd hassan, sumit, neelama, sandeep, vinay, sushant, ashwin, paul .DEspite calling you atleast 25 times in 4 day my this issue remains . I have kept my set up box some times at 555 or 999 or 855 as asked .
I have now placed a complaint with ur c c staff mr dinesh kumar ref no 24565418 that i have run out of energy and my problem has not been resoved so i am not liable to pay you any kind of suscription for v c no [protected] till the problem is solved . And also that when dish tv solves the problem it can call and inform me regarding the same and i will then only pay rent / suscrition from that time onwards. So as and when u solve this problem of conditional access kindly inform me on my reg cell no [protected] till that time i will not pay any rent ., If the problem cant be fixed I will close all my three dish tv connections i expect a full refund of subscription and cost of instrument etc for all my three connection Kindly take matter seriously

GURBIR SINGH [ [protected]@yahoo.com]
1044 PHASE 4 MOHALI
PUNJAB 160059

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Dear sir,
With ref. to subject matter & complaint no. 10679930 booked on 3/1/08, till now no action done from dish tv.
The agent taken money for maxi package & activated the welcome plan before one month.
The reason for late complaint is we are thinking that it is a tech. problem thats why some channels are not come but when confirming from your customer care it is clear that money deposited by agent for welcome plan not for maxi plan
I have the bill receipt of 6 month Rs. 1710 / for maxi plan.
Hope for an early action.
AGENT CONTACT :
SHREE ELECTRONICS
CHENNAI -12
PHONE:[protected] & 52131647

Aug 13, 2020

Complaint marked as Resolved

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GIRISH DUBEY

from Chennai, Tamil Nadu

DISHTV VC NO. [protected]
NAME : GIRISH DUBEY

aditya dhanuka

from Amla, Madhya Pradesh

DEAR,
ALL

PLS SEND THE DETAIL OF SCHME OF DISH TV MONTH OF MAY 2008

REGARDS
ADITYA DHANUKA

Jawahar

from Bengaluru, Karnataka

Dish TV — Cheated by saying the Maxi Plan

Dear Sir/Madam,
I bought Dish tv this month. The person came to my home for installation has said that if you want to view all the channels you have to take the MAXI plan. For that he said, " You have to pay 309. But if you pay rs.618 you can take the maxi plan for three months.". So i have opted for maxi plan and paid him 618. After five days, many channels from star group and other channels stopped coming. I inquired with the customer care personnel. He is not answering any thing worth and said that my plan is platinum. I was shocked and argued him that i have paid for maxi plan. But he is not ready to hear my words and said "sorry, your plan is platinum". I request you people to solve my problem.
My mobile no is : [protected]

Regards,
Jawahar

Kashinath Chowdhury

from Pune, Maharashtra

The distv ITZ card is not available at our city. So unable to recharge for this month of Feb'09. Kindly give me some more time till ITZ card is available or send me details regarding recharge through credit card.

Apurva Srivastava

from Mumbai, Maharashtra

Today I saw BIG TV . THERE r few exiting channels which r not available on DISH TV YET.

IT is too late .these popular channels r -IBN7, WM, Bindaas, WORLD MOVIES, FIRANGI, AND NEO.

VERY SAD THT u say INDIA ;S NO1 DTH SERVICE. BUT these channels r not available on DISH.

kYA TATA SKY, BIG, SUN DIRECT. R ..NOW BETTER.

WHEN PLATINUM PACK CHARGE IS ABOVE THAN 310/- PER MONTH THEN Y thsese smalll channels r not available.ye channel koi videshi channel to hain nahi ki aapko head ache hogi. Once upon a time there was GAZAB KA DISH TV jis pe -ZEE ARABIA, STC, TRACE TV, ABC ASIA PACIFIC, french tv jaise anokhe channel the jo cable wale darshak jaante tak nahi the, aur aaj ye haal.

Apurva Srivastava

from Mumbai, Maharashtra

i HV COMPALINT AGAINST ACTION TV .THIS IS channel of dish.but movies r cut so burntly. we r not DD viwer. y films r so cut and said-chetavani -ye 12 saal ke oooper k darshakon ke liye hai.
jab film ko censor certificate mil chka hai, to aap dubaara censor kaise kar sakte hain.kati-kuti film dekhni ho to koi ye set top box vagarah kyon lagwaye.2 HOURS 45 MINUTE KI FILM KO 2GHANTA 20 MINUTE KA BANA DETEHAIN.
PLZ APNA YE ZEE ACTION BAND KAR DEJIYE.

nalladuraicharles

from Bengaluru, Karnataka

my dish no is[protected]andchild[protected]. i want to know my annual sub amount. pls send mail immediatly

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Me too suffered the same from the customer care people. I have some allignment problem with my dish TV..I have contacted and discussed the same problem on December 13 th with complain no 10321275. till date no action. I hope they are only interested to make new customer ( average 5000 customer every day). I am 100% sure by this attitude they will come down to 500 customer with in 3 months,

Regards,

Arnab Ghosh

Aug 13, 2020

Complaint marked as Resolved

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Gaurang Rameshchandra Shah

from Surat, Gujarat

False promise & pathetic call centre

We had been given the airtel call centre no. ([protected]) for any query for dish tv. but every time when we call them there is only one option for us. for "Recharge" only. If someone having a different problem then where he/she would call? If someone having not any bsnl line then what happen?

Why there is only one option on Airtel Tall Free Number? So, management people of dishtv must take care regarding this otherwise they loos many customers.

Regards,
Gaurang Shah

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We have bought the DishTV service in May 2006 in Hyderabad. We tried to renew on June 2007. To pay the annual subscription fee we created an account in www.dishtv.com (We couldn't access that account anymore). We paid two times Rs.3144 and one time Rs.3200. All the three times we received 'Payment failure' message. When we got the credit card bill details it has been deducted thrice Rs.3144 Rs.3144 and Rs.3200 respectively. In that Rs.3144 was credited back. The amount DishTv received from us now is Rs.6344. We subscribed to Dish welcome package only. It costs Rs.3144 per annum. They have to pay back Rs. 3200. They are refusing to pay back that. We have sent few emails, talked to customer care executives more than 10 times (The toll free no. will be always busy, We had made all STD calls). A week ago they gave a fax number to fax the address proof. Sending a fax to DishTV is not that easy! Atleast we tried for half an hour finally it went through. The next day some one calls and tells " We will not refund the money. You can use it for next year subscription". I have told him very clearly," It is my money. You better pay back. Its my decision to make whether to have DishTv or not". He had cut the call.

Aug 13, 2020

Complaint marked as Resolved

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Madan Giri Goswami

from Bengaluru, Karnataka

Information regarding next renewal date.

Karan Malhotra

from Delhi, Delhi

I paid the subscription charge of Rs.262 on 9th Feb, VC No. [protected], my subscription date was 11th Feb. As i submitted the money 2 days prior i should not have faced any problems, however now i am unable to view the channels that and when i called up the customer care they said that the payment has been received and kept on saying that my complaint has been logged, after that the customer care representative asked me to hold the call and phone got disconnected, this happened 2-3 times. This is not at all a satisfactory service. I want this issue to be rectified as soon as possible.

rajashanmugamr

from Delhi, Delhi

Hi. Hello what is you dishtv Rs? By ARRSM

rajashanmugamr

from Delhi, Delhi

Hi. them

Anand

Dish TV is transfering one card credit into another person's card, recently I renewed my card my services was active for 3 days later suddenly they deactivated my card and my subscription money transfered into another card which is unknown to me I send several mail to customer care but there is no proper reply please help me what shall I do My Vc No:[protected] and my complaint no is. 11664486 which they told they will transfer my money between 4 to 24 hrs from 12th feb 2008 till date I am in contact with them nothing happend, I lost my hopes I lost the money what i invested in purchasing Dish TV decoder VC card and dish transponder equiptments, total loss.

Zia mulla

from Kolhapur, Maharashtra

Well since last 3 months we r unable to view any channels(not even 1 channel), due to dis-alignment of the dish.we have been calling the customer service throughout but no response. So far we have made 10 STD calls. Every time they say it will be rectified in the next 24 hrs but its been more than 3 months now.The customer service sucks.We have paid for all those 3 months without accessing any channel.

RSAGRAWAL

from Mumbai, Maharashtra

SINCE LAST 10 DAYS I WANT TO RENEWAL MY DISH TV PACKAGE THROUGH CREDIT CARD BUT YOUR SITE IS UNABLE TO ACCEPT THE PAYMENTS WHY!

rakesh yadav

from Delhi, Delhi

i want to renewal the connection

Rajiv kumar kataria

from Lucknow, Uttar Pradesh

I am pay 211, vc no. [protected] but not confirm through SPL Marketing pvt. Ltd. a-445, double storey kalkaji, new delhi-19

Subramanian.K.R

from Mumbai, Maharashtra

Yeah! I would like to buy a Dish T.V, i am not able to find the dealers in bangalore, please provide me the dealer telephone number and address in bangalore, so i can communicate with them and get the connection. Please let me out with this concern

ABHAYA RANJAN MOHANTY

from Mumbai, Maharashtra

not satsfactory

mihir r dave

from Almora, Uttarakhand

my name mihir dave .iam eng student

Somanth Vinayk Malve

from Pune, Maharashtra

UNABLE TO WATCH DD SAHYADRI

Mehboob Alam Ezaz

from Delhi, Delhi

Sir/Madam,
I've purchased dishtv set top box and it was working properly
but from last few days the signal comes at 0 percent at the same location, when i asked the service boy he ignoured to more service, will u suggest me what to do ?

apassdeen

i wond dish free chanales freequins numbers send MY
E-mail Address= [protected]@yahoo.com

smita gupta

from New Delhi, Delhi

horrible services provided by the dish tv.no satisfaction..

BERNARD JULIAN

from Bengaluru, Karnataka

Past 1 yr we have been facing a lot of problems as signals kept changing at the same location and due to this most of the channels had lots of disturbance. When the same was complained to Dishtv customer care was given a complaint no. saying one of their service engineer would come to rectify. But no one turned. Inpsite of me repeately calling and complaining no action has been taken. I would like some of your senior officials interference in this and get this problem sorted. here is my VC NO.[protected]

Grikjang Shira

from Kolkata, West Bengal

Early this morning, I paid the subscription charge of Rs.300 on 25th June, my VC No.[protected] but the channels are not yet come.

siddharth

from Vijayawada, Andhra Pradesh

hey i thnk i hve got the prbs with dish tv i hd paid the amount but it is showng that smart card is givng sme prbs i cn watch the football matchs soi plz tell me hw cn i get througt out it dude

VIJAY KMAR GPTA

from Kolkata, West Bengal

REMINDER

Maxi/Multi TV/Parent Conn. VC No.[protected],
Add: UG-2, 3A/312, VAISHALI, Ghaziabad-201010
Service Provider: Shivay Electronics, Raj Nagar, Ghaziabad

Dish alignment complaint No.362 dated 20.06.08
521 dated 26.06.08
was not attended till now. I have also mailed you yesterday 26.06.08 but no response from dealer of Ghaziabad or you.

My Comment: Poor Service and case of frustated disappointment
to the Users.

ali

HI SIR h r u i need hole sale dishtv recver u can arange for me plz send me mail as soon thanks..ali

Amar jyoti

from Noida, Uttar Pradesh

ya Dish tv is not providing the good services. my dis tv remain alwys off due to desktop problem. So manytimes we hd complained but no solusion yet wegot.

Manoranjan pd sinha

Please check my account.My vc no-[protected].

asif javid

always grate

Amar jyoti

from Noida, Uttar Pradesh

v are also sufferere of dish tv

shabuddinkhan

from Anand, Gujarat

ilove

VIPUL SAXENA

from Pune, Maharashtra

The new very good channels- binadaas, FIRANGI, bindaas movies, WM r not available on dish tv but on tata sky.
ENGlish channels as-HBO, PIX, ZEE CAFE, STAR MOVIES, MGM, ZEE STUDIO r only on-300/MONTH .
THERE is not any english movie channel on freeedom plus or welcome package.iT IS NOT FARE
MY ADVICE PLZ ADD ATLEAST HBO, AXN IN WELCOME(262 PACKAGE).

VIPUL SAXENA

from Pune, Maharashtra

SANKAR NATH PRAMANIK

from Jabalpur, Madhya Pradesh

Complain lodged through Call Centre several times in last three days, none has come to attend fault : Error 301 No Signal

SANKAR NATH PRAMANIK

from Jabalpur, Madhya Pradesh

Poor service, None attended on several complains since three days.

classic investment

from Surat, Gujarat

We are unable to connect to our dish tv network.

kapil sawale

from Bengaluru, Karnataka

i want know who can i renew my dishtv by online payment...

MARUTI DADASO BHOSALE

from Jabalpur, Madhya Pradesh

no access for sahara &filmy

jobin jose

from Ernakulam, Kerala

sir,
i paid the subcription amount of RS 100 on last tuesday ie 16-9-08 through our dihtv distributor.he told me that he submiitted the amount to dishtv Ernakulam office(kerala).then i did not got any programme in my tv till this time 11.30am[protected]. then i call to your ernakulam office on[protected] and enquire about problem.but their response was too bad and they told me that they were hand over the matter to the section. sir please take immediate action and proper enquiry done about the incident yours faithfully jobin jose subscription code-[protected]

jobin jose

from Ernakulam, Kerala

Manohar Mishra

from Chandigarh, Chandigarh

Dear Dish TV customer care,
My STB no is [protected]. I have subscribed to your ‘Freedom’ plan of Rs. 100 for 3 months ending 26/11/2008. Like many of your customers, I have also been cheated by you as you have withdrawn most of the channels excluding the Bengali and news channels. Your withdrawal includes all entertainment channels including the movie channels. This is there for last one month or so. I have tried to contact your customer care toll free number, but wonder whether that no. exists at all or not. This no. is totally inaccessible. You service is full of double standards: you have an easy access Airtel no. for renewal, but for complaint customers have no way other than to use the paid telephone number. Then your executive can be contacted after listening to a long boring ‘wish karo dish karo’ advt by paying from the customers’ own pocket.
Now you have introduced the ‘Silver pack’ where you are providing 115 channels at the cost of same Rs 100 only. Then why you have withdrawn the channels which I have already subscribed to? How can you modify an earlier agreement without any information to the customer? Earlier I was thinking that after entry of other digital TV services in the market, your service will be improved in terms of more benefit to the customers. But you are nowhere near that, instead you have continued your cheating of the existing customers. I strongly object to the withdrawal of the channels which I have subscribed to under ‘Freedom’ plan and request you to restore the same in no time. Otherwise, I will have no option other than to go the consumer court for your cheating and deficiency of service. At the same time I will discontinue your service and look for other available better options in the market. I hope that your good sense will prevail and you will take immediate necessary action to rectify the problem.
Thanking you in anticipation.

Sincerely yours

Manohar Mishra
Vill-Ransi, P.O-Barabhum,
Distt-Purulia
West Bengal

naresh sharma

from Mumbai, Maharashtra

our Dish TV id No.[protected]-7 naresh sharma and my dishtv technical problem so my T.V progrmme missed but your falt.and your tool free number is not respons

K.Ravi

from Ahmedabad, Gujarat

my vc no [protected] we are not receiving south kannada channels udhyatv. udhyamovies.e-tv kannada.zeekannada.kasthuri since 7/10/2008 dothe needfull

Chaudhari Bharat G.

from Kolkata, West Bengal

Yes, I am agree,
Because I faced ap roblem.
Last 5th Oct. 08 I have recharged my Dish TV subscription. After 3 days it was activated. But again just after 2 days of activation again it is inactivated. Massage are getiing Like, " Call on custmer cal..." I told lot of time to person from whom I have purchased, he is telling just I am solving your problrm. but since last five days there is no solution

vedantnilesh

from Gidam, Chhattisgarh

maine 10 tarikh ko dishtv ka maxi plus sub.liya par 897 no chennal bandho gaya hai use chalu kar dijiye9

drmadhabhai hathidas patel

from Melur, Tamil Nadu

DishTV — cheating & early cutting channels

i had maxi pacage charge paid till16/10/2008 & advace payment done today i.e.14/10/2008
I am liable to see Star plus till16/10/2008 but this cheater people stop chanles starplus from today &sahara one since last one month. i had repetadly ask on phone &custmor care but these cheater people are had not done any thing.
there no email id in his ad paper.my vc no is[protected]
please reply

Raviraj Shetty

from Amritsar, Punjab

sir,
my v.c.no.[protected] my v.c. renewal due date 19.10.2008 for thant i have paid Rs.214.00 on 18.10.08 through hdfc credit card, i got that paid receipt no.UR-18/10/08HD[protected] .Till yesterday evening all channels had been gone off, at 7 o'clock all channels started to active but i got a masage through my mobile saying that your renwal due date 28.10.08.I can't understand this type of error and poor performance also. sir, kindly ractify that renewal due should be 27.11.08.

kindly if got my massage pl.rvt.through my mobile no.[protected].

pl.do the needful

milan deshmukh

space time network (nepal) is transmitting from your dish

amrut motiram deore

from Pune, Maharashtra

Sir, I am your costemer, i want only discovery, animal national Geo. chanel package.so can i recharge only above chanel.

laxman singh

from Sikar, Rajasthan

svsuifosfkl;svjops;slfv swjkgfhwiop silsif iusghsdouv sdfoigudso sd h

BHIMRAO D. DHABADGE

from Mumbai, Maharashtra

I am agree of above complaints because I have facing the same of each complaint bout low frequency, poor service and activation of channels after payment

Rajesh Bharti

Hello There,
Please refer to subject;

Infromation:-

My Dish TV has been stolen from my house.
FIR has been lodged fro the same.
DISH TV VC # - [protected].
Date on which Set Top Box was stolen from my house - 5th June 2007.

What I am expecting from DISH TV Group:-
1. Is there any way to trace where the set top box is been operated these days.
2. If yes then we will be in position to trace the theft.
3. Is it possible that the people who has stolen the set Top Box will throw away the Card and use that set top box with different card.
4. Do we get spare car OR Set top Box.
5. If there are any other possibilities by which we can trace the stolen set top box with teh VC number then please let me know.

I have been following up this case since 15 month and I am not getting any concrete reply.
I have been talking to your customer care center in Pune and in Chennai and no result has come till now.

This is first time I am writing to you and expecting some solution to the problem.
Please let me know if I have to go to consumer forum for getting the right solution

Kindly send me mail with all the information.Your early reply in this regard will be appericated.
Rajesh Bharti
Mobile # [protected].

ANAND KUMAR AGRAWAL

from Hyderabad, Telangana

you are right. DISH TV are Cheaters. My subscription is valid till 07.02.2009. On 11.12.2008 I paid extra subscription for COLOR. They added it but disconnected CNBC. on contacting no satisfactory reply. How they can cut any channel for which payment has already been made. Any advance payment is to be made effective from the due date of renewal and not from the date of payment.

pankaj sharma

from Chandigarh, Chandigarh

my name panka sharma

KAPIL BHAGWANI

from Jammu, Jammu and Kashmir

Team,

kindly help :

1. I am trying from last half hour to put up a complaint in the Dish TV-India's sight - www.dishtv.in, and every time I press the submit button the session asks for relogin ?
2.Complaint pertains to the package renewal - CNBC package was opted, it is still not there in the channels
3.Rs.40 was charged as the down grading charges, from Rs.300 pm to Rs.275. Why these charges are levied?

Kindly help in resolution
payment made via rcpt. no.UR-24/12/081G[protected] on 24th dec'08.Had opted for cnbc package, still NOT provided and charged Rs.40 downgrading?

SUBSCRIBER FEEDBACK FORM

At dishtv we always try to excel our customer expectations but we need your constant support in that. This section is one such effort to keep in touch with our customers. If there is any query or feedback, please fill in the form below along with your details and let dishtv take care of that.

VC NO: [protected]
Name : Kapil Bhagwani
Mobile : [protected]
Email : kapil.[protected]@indiatimes.com
Suggestion Complaint
Subject : No cnbc package despite opting for same at renewal and Rs.40 as downgrading charges

Inputs : Team,
payment made via rcpt. no.UR-24/12/081G[protected] on 24th dec'08.Had opted for cnbc package, still NOT provided and charged Rs.40 downgrading?

GROUP WEBSITES | PRIVACY POLICY | TERMS & CONDITIONS | SITEMAP | HOME
Copyright ©[protected] dishtv.in. All Rights Reserved.

anil kumar

from Hyderabad, Telangana

single touver complaint. and pleas retfive in compliant.
THANK U

anil kumar

from Hyderabad, Telangana

sir my numbur [protected]
any doutes please call

anil kumar

from Hyderabad, Telangana

SIR/ MEDAM
You service is verry good but or (01/01/2009) my dish tv probulam.
iam compliant in dihtv distributor. no respones.my V C NO [protected]
SEL NO 08C2ABF38SM59230
MODEL NO CD-1004IS watch in your dish tv please activeion inmy vc nu- [protected]
my plz addin GEMINI MUSIC & GEMINI NEWS & SONY MAX. please tellme (amount/ life time. my e mail [protected]@yahoo.com/and please callmy number [protected] )
NELLORE
ANDHRA PREADH
THANK YOU.

IMRAN SAIFI

from New Delhi, Delhi

ITZ DISHTV[protected] [protected]

gurmukh singh

from Anand, Gujarat

sir my dishtv not started get payment 24 hr ago

RAMESH KUMAR

from Chennai, Tamil Nadu

Dish TV — cheating online through icici bank

this is to infom that i phoned thorugh icici call centre for re charge for Rs 1600 but they doest give offer they given

r s sethi

from Kolkata, West Bengal

i only subscribed to dishtv because they beamed the TCM channel. now i learn that they are discontinuing this channel wef 15/2/2009. if this is so, then i would have to go to tata sky. i would request that this channel should continue as before. grateful if a response is given to this as also the reasons as to why they are stopping TCM.

sachin hippalgaonkar

from Mumbai, Maharashtra

A FLOP DISHT V . NOT ABLE TO GET PROPER SERVICE.please do not make any commitment to customers and Aur bas karo

mr. sobermanniyam riccmill

plz recharge my account dishtv

package name freedom plus
VC No. [protected]
sms id 3235898

padmakar dubey

from Delhi, Delhi

there is no signal on my dishtv set. this connection is valid for one year up to july 2009.

my model cd100415
vc n. [protected]
stb n 0848abp purchased on 30.07.08 by bill no 1710 of Electrical sales
and service lanka, varanasi

please clear the signal and provide proper service. thanks

Debatosh Ganguly

from Mumbai, Maharashtra

Pakistan's terrorist Kasab should be trained well enough and should be respected to straight-cut shoot the directors of 'Dish TV India Ltd.' without any hasitation. I'm the worst sufferers of having dish-TV. I think the directors of 'Indian Consumer Complaints Forum' also should be shooted directly by him. Our great India - the pathetic one.

rajat singh

from Bengaluru, Karnataka

my name is rajat want to pay my monthly subcription on www.dishtv.in he said register first . on link new registration no source avalaible. i try many time but one ting reply. registration link not up date.i want to recharge my plantinium pack 700 rs maxi.my vc number [protected] how i register my acc.

somnathsonawane

I had paid Rs 309 to recharge on 6 Mar but still TV is not recharg VC no. is [protected]

V.S.Jamwal

from Jalna, Maharashtra

Dear
I have recharged my dishtv account on 11/12/2008 by paying Rs. 540/ in the golden pack and my renewal date is 11/03/2009.The same information appeared in my account on tv through dishtv account. But my all the channel have been deactivated under golden pack on dated 07/03/2009. It is not understood why you have deactivated all the channels under the above scheme.
Though I have requested the dealer to activate my account under the scheme golden pack on 07/032009.
Therefore I request you to look into the matter and do the needful in order to solve this problem
With best wishes
Vijay Singh Jamwal
[protected]

Arjun Kumar Naik

from Nashik, Maharashtra

we can't see any chanal please chaque our vc no. [protected]

siddhartha chetia

from Delhi, Delhi

I want check my renewal date and procedure but I could not checked . v.c no is [protected].Please tell me what are the rate of the new channels.

Simanta Dutta

from Raia, Goa

Dear Sir,

I am a Subscriber of Dish TV for last one and half years.I have recharged with Rs. 500 ( under Shceme ) on 9th march 09.but till now ( 14/03/09 Saturday, 2-30 pm) i have not received the service. On the screen it is shown as Cll Dish TV customer care.but according to the dealer my service was activated.My 11 Digit VC number is [protected].
Kindly look into the metter so that i can utilised the Service of Dish TV.

Simanta Dutta
Jorhat
Assam
Cell No [protected]

R.J.Solanki

at the time of perchase dishtv setup box threw shyam electronics, halol dist-panchmahals

my vc number is [protected] in the package of 18 months.then after only colours chnl.even validity cut off more than six months.and in this package cnbctv18 chnl included .now at this time both the chnls are not seen from last one month.

this is a great froad to us.

please do some faver to us otherwise i have to take some legel action.

anbazagan

I'm a one of the dishtv subscriber # [protected]. I renewed (paid) last one week but still there is no service. I feel this problem with all customers. Please give the fast service to customer.

Ranjit kumar

I purchased a Dish tv set of box at Moti electronics, 101, Arcot road, Porur, Chennai on 05.02.2009, . Now only on 01.04.2009 I have installed it, but no channels were coming except the free channels. The smart crd no is [protected]- 9, and the installation charges Rs 225 is also been paid. Untill now the channels are not coming. Pl activate my chord

s paul choudhury

from Mysore, Karnataka

DishTV India — Service delay and unsatisfactory performance

I took Dish tv Connection when it itroducedfirst in the market, but from that very day onwards it has been noticed that the Company do not have proper machinery/ infrastructure to provide the Customer Proper and promt service,
Almost minimum 7 days they have taken to attend in Metro cities like kolkata and Bangalore.
so it is not advisable to buy such Connection from a Company who do notv bother customer after the Sales made.

kamalkant dubey

from Pune, Maharashtra

dear sir
my vc no - [protected]
please Conform the dish network. Adult subscription channels
and locking charge for month this information send my email.

m.v.bhagirathi

from Ottappalam, Kerala

i have changed silver package to golden package on 3rd september 09. still this time applicable channels not active.please take action aganist the smart card no [protected].

Asim kumar suborno

from Mumbai, Maharashtra

Dear sir/madam

I am a customer of dish tv. I recharge my dish tv for gold pack today dt. 31/10/2009. But after transaction i saw you detect Rs. 400 from my SBI account. So clear me why you take Rs.400 for one month recharge fee for gold pack. I am awaiting for your replay.
My VC number is [protected]-0. and mobile no- [protected].

Thanks.

Jayanta Kumar Goswami

from Mumbai, Maharashtra

I purchase a dishtv 26 oct 09, but till now dishtv not activate, pl activate as soon as possible.
Thank you

yours
Rajib Modi
Achiana apertment, abc Bhangagarh, Guwahati-781005.
state-ASSAM.

R BALASUNDARAM

from Mumbai, Maharashtra

I want to bring to your notice the pathetic service levels displayed and wrong information given by your distributor, A.S.Vision Infotech, Mumbai 400090. Facts of the case are as under:

I am a Dish TV subscriber with VC No.[protected] since 2007.My STB No. was 0778ABF32DS16303.
On 7/11/09, I faced a problem with reception and the Error displayed was 301. I called up A.S.Vision Infotech who sent their technician Zaheer Khan that evening.After checking and charging Rs.165, he said the STB had to be repaired and he would bring it the following day.
On 8/11/09, I made innumerable callas to AS Vision, when at times they said it will be delivered by afternoon while at times they said it was being repaired and finally they said it cannot be repaired. I was given an option to buy a 'second sale' STB for Rs.750 which they said was supplied by Dish TV only.They said it had a 1 month warranty.
I went there the same day, paid Rs.750, got the STB No. 07B8ABF40DSI8258 after checking.It took me innumerable phone calls and I had to wait till the afternoon of 9/11/09 before I could view all the pay channels. This was not for long though.The reception was in fits and starts, sometimes with a loud sound, sometimes we had to switch on and off repeatedly to get it started, sometimes it would not switched off at all.Finally on 11/11/09, I called up A.S.Vision and fired them.
They sent their technician Zaheer Khan on the same day and he delivered the 'said to have been repaired' STB on the evening of 12/11/09. We asked him to check the performance at our place and withing 5 minutes it conked off again.He again took the STB for repairs promising to come back on 13/11/09.
Since morning, I have called up AS Vision at least 6 times and every time a different story is told--first they said it is repaired and by 4PM, I would get the STB, then they said the technician would call, later they said by 6-6.30 PM he would reach as he had already left. When I tried calling them at 6.30 pm, THEIR OFFICE WAS CLOSED. WHY CHEAT YOUR CUSTOMERS AND MISLEAD THEM?
I then called up your callcentre and registered this as a serious complaint(Complaint No.[protected]. I was told by the executive would call me in 2 hours but till now I have not heard from him.

I have spent 1 whole week running behind your useless and inefficient distributor A.S.Vision Infotech who not only do not know their jobs but try to bluff their clients.Am afraid Dish TV is going to earn a bad name if it has such distributors.I am more concerned since I am ashareholder in Dish Tv as well, my DP ID being IN 301151 and Client Id 20503787.

I expect my problem to be sorted out POSITIVELY TOMORROW.Forget the fact that it is a Sunday. If A.S.Vision had cheated me by giving a STB which was not fully functional, I would be constrained to take both A.S.Vision & Dish TV before a Consumer Forum. Notwithstanding the fact that I am a shareholder I would not hesitate to take this up with the Press as well.

If the damned STB given by A.S.Vision does not work tomorrow, they or Dish TV has to give me a new STB and also compensate me and my family for the mental harassment .

I WANT THIS SORTED OUT TO MY FULLEST SATISFACTION TOMORROW.

Trust you appreciate the gravity of the situation.

R.BALASUNDARAM
A-502, Nirman Galaxy,
Rajmata Jijabai Road,
Andheri East
MUMBAI--400093
Mob:[protected]

--
R.BALASUNDARAM
A-502, Nirman Galaxy,
Rajmata Jijabai Road,
Andheri East
MUMBAI--400093
Mob:[protected]

sagar kulkarni

from Mumbai, Maharashtra

dear sir/ madam
few days ago i refil my dish tv conection by Rs 125 after that it would not started

nayna mulji dasadia

from Vadodara, Gujarat

we have recharged platinum pack in the month of sept2009 my complain is why iam not getting neosport and also in gujarati pack i am having only one Etv gujarati only why i am not getting Zee tv gujarati and TV9 gujarati and other gujarati chanals.

pravin chandrakant patil

from Hyderabad, Telangana

not proper service and with in six month problems are creating

SURESH KUMAR BHUTRA

from Mumbai, Maharashtra

PLEASE I HAD ALSO SUFFERED FROM SAME TYPE OF PROBLEM WITH TATA SKY AND WHEN I THREATENED THEM THAT I WILL FILE A CASE IN CONSUMER COURT THEY HAD REFUNDED THE MONEY BUTAFTER A TIME GAP OF THREE MONTH.

BETTER YOU APLLY THE ROUTE I THINK YOU WILL GET SUCCESS.

REGARDS

SURESH KUMAR BHUTRA

rr654290rr

from Nanpara, Uttar Pradesh

DISH T.V. — subscription

REF: VC # [protected] DATE 7-4-10
PH # [protected]
NAME: RAVINDRA KUMAR MISRA

I WANT CLARIFICATION AND CORRECTION

1. MY SUBSCRIPTION WAS ENDING ON 6-4-10.
2. AS THIS SCHEME IS ADVERTISED BY PAYING SIX MONTH SUBSCRIPTION YOU GET 7 MONTHS SERVICE. ON 4-4-10, I TRIED TO RECHARGE MY ACCOUNT THRU S.B.I. DEBIT CARD RS.1536/- BY ELEVATING MY CHANNEL FROM SILVER TO GOLD + ALA CARTA BUT THE PAYMENT DID NOT GO THROUGH.
3. SO TO CONTINUE MY SUBSCRIPTION, I AGAIN TRIED BY PAYING RS 236/ WITH SILVER SAVER +ALACARTA, WHICH WENT O.K.
4. ON 6-4-10 MY FIRST PAYMENT GONE THRU AFTER 2 DAYS. AND MY ACCOUNT SHOWS MY RENEWAL DATE AS 1-10-10.
5. FROM 6 APRIL 7 MONTHS COMPLETES IN THE MONTH OF NOVEMBER.

MY QUESTION IS WHAT HAPPENED TO MY PAYMENT OF 236/-WHICH SHOULD CARRYOUT MY SUBS UPTO DECEMBER 2010.

RAVINDRA MISRA

amore dodsworth

from Coimbatore, Tamil Nadu

I HAVE SENT SMS AND EMAIL WITH MY COMPLAINT, STILL NO SERVICE. ALREADY RECHARGED
FOR ONE YEAR IN APRIL 2010 AND MADE PAYMENT ON LINE THROUGH ICICI BANK, BUT FOR THE LAST ONE MONTH NOT GETTING ANY CHANNELS FROM DISH TV. WHY DONT THEY CHECK THEIR RECORDS AND RESUME SERVICE AT THE EARLIEST...ONE MONTH AND NO SERVICE NO CHANNELS, ALWAYS SAYING ON THE TV RECHARGE . FINISHED RECHARGE...VERY POOR SERVICE. WHITEFIELD BANGALORE 560 066.

jeevan farande

from Gurgaon, Haryana

i have converted platinam pack to silver pack dated on 16 july 10.and i have informed to the customer care but after 8 hours you dont take any action to my request and my channels frequency is very low and many channels not dispay on to the tv please sir help me and take action against to my smart card no [protected]

Sanjib Bohidar

from Delhi, Delhi

Dish TV — Requesting for subscription payment before particular day

Hello sir,
We are a subscriber of Dish TV bearing VC No. [protected] by the name Sanjeev Bohidar,Sambalpur.We have deposited the subscribe money in 30th of any month, in the mobile the message is coming subscribe before 29th of next month. When we are subscribe the amount on 29th then message is coming subscribe before 28th. What is this ? We don't Know. When we are subscribing on 30th of any month , next we should subscribe on 30th of next month, This should be the right way of subscribing payment. Now our connection is not in active mode. Please ask the Dish TV , in this way they will take one month subscription extra from a subscriber. If this procedure they will follow then we will bound to close transaction with DISH TV .
Thanking You.
Sanjeev Kumar
SAMBALPUR (30th September 2010 )

k. k

Dear sir/madam it is regusted to you i had purchase renewal card per month RS=350 but suntv suriya kirantv not activated so please activate suntv chanles my card no=[protected] sir kindly look in to the matter many thank&regards bobin&family happy x mas & new year 2011 [protected]@yahoo.com

gyandeep

from Delhi, Delhi

Mar 11, 2011

Dear Sir,

This is Gyan Deep Singh from Bangalore.

I got 45 days of dish tv platinum package with my Smasung 32 inch LCD . The installation was done by following dealer:-

" Shiva Enterprises, #20, New #5, 1st A A Main Road, Sudhamanagar, Bangalore -560027, Ph:[protected]

My dealer activated my connection on 09 Mar 11 . However, i have not been getting any signal and error messages of "recharge your account " and "poor signal strength" till today.

I have not been able to watch anything on my TV due to the dish not working.I lodged a complaint at call center on 09 Mar 11.

the complain reference number are:-

[protected] Mar 11 Complaint for no reception: ( No technical people called me till date for undertaking the repair)

[protected] Mar 11 Repeat comlpaint and request for waiver of 45 days period till such time my connection becomes serviceable

My dealer's response has been very discouraging and they don not respond properly on phone. On being insisted, they tried to refresh the channel.

However the situation has not not improved.

The negative response and inaction on behalf of dish tv has resulted in avoidable mental agony.

prolayverma

from Dhule, Maharashtra

Mar 30, 2011

DishTV India — No Home delivery as claimed after 11 days

I have purchased a dishtv connection online on 20th March 2011 and paid the sum as mentioned Rs 690.00 on the web. It was clearly mentioned that it would be delivered in 3-5 working days.
I waited for 5 days but no body came and delivered & installed it at my end. Every day someone from dishtv calls me and asks about the delivery. On explaining the above story false committment is made and nothing good happens then. Again next day same thing happened and it is still going on. Today is the 11th day and nothing is at my end while my Rs 690.00 is in Dishtv's pocket. They have cheated me. Kindly suggest me a solution.

jet94220

from Mumbai, Maharashtra

May 27, 2011

DishTV India — set top box not working properly

I am using Dish Tv high Definition set top box(Dish Tv TrueHD), VC no.[protected].problem is sound is craking to perticular channel e.g. Movies Now, frequently gets hang,signal receiving error,

I have launched complaints so many times but still problem is not rectified.

cmcfarland_2

from Mumbai, Maharashtra

May 30, 2011

My brother Mr Carlyle Mc Farland, Principal La Martiniere College Lucknow, is a DishTV DTH client. He has recently shifted his redidence to the school premises ie. La Martiniere College for Boys Lucknow-226001 in the capacity of principal. I had requested on his behalf that the Dish TV Installation be shifted from his present residence i.e. 3 RF Bahdaurji Marg (behind Jawahar Bhawan Lucknow) to the College premises but inspite of calling the local office on tele no.[protected] & DishTV Toll free no andf after being given complaint no 59969224 no one has attended to the complaint. The customer is being put to hardship even after being a member for several years. Kindly look into the complaint
Thanking you,
Clinton Mc Farland
[protected]@yahoo.com
[protected]

cmcfarland_2

from Mumbai, Maharashtra

May 30, 2011

DishTV India — not rendering service since 27/05/2011

My brother Mr Carlyle Mc Farland, Principal La Martiniere College Lucknow, is a DishTV DTH client. His VC No. is[protected] .He has recently shifted his residence to the school premises ie. La Martiniere College for Boys Lucknow-226001 in the capacity of principal. I had requested on his behalf that the Dish TV Installation be shifted from his present residence i.e. 3 RF Bahdaurji Marg (behind Jawahar Bhawan Lucknow) to the College premises but inspite of calling the local office on tele no.[protected] & DishTV Toll free no andf after being given complaint no 59969224 no one has attended to the complaint. The customer is being put to hardship even after being a member for several years. Kindly look into the complaint
Thanking you,
Clinton Mc Farland
[protected]@yahoo.com
[protected]

kadirdalvi

Jun 11, 2011

date:6/6/2011.recharge dish tv for one year take the money amount Rs.3250/
my I.D.No.[protected] then shop person give me another NO.[protected] for what idont no.6days ago not properly recharge it.whats a cheeting or problem GOD jane.

kuldeep Hansa

from Delhi, Delhi

Jan 1, 2012

Sir my VC no. [protected]. Recharge on 21.12.2011.Rs_500 . Family pack .not play the all channel sir I request solve the my problem. Thanks

mohak12

Jan 20, 2014

DishTV India — Pick By Channel

Hello My VC no. is [protected] which is registered on the name Bharat Bhushan, my contact no. is [protected]. Whenever I try to submit after filling the form, it says "Please fill correct details to proceed" BUT MY DETAILS are correct!!! Please Help!!!

Cheating through online Annual subscription fee - Comment #1965886 - Image #0

c s rajput

from Gurgaon, Haryana

Jun 9, 2016

CHANGE MY MOBILE NO.

DEAR SIR I AM A DISH TV USER MY VC NO. IS [protected] AND LAST MOBILE IS [protected] NOW THIS NO HAS BEEN CHANGED PLEASE UPDATE MY MOBILE NO. AND MY NEW NO. IS [protected] AND MY MAIL ID IS [protected]@yahoo.com

inderdas

Jun 10, 2016

viewing card 015 1118 0855 deactivated

I have recharged dish tv last may 2014 for one year. Suddenly my viewing card[protected] deactivated by dish tv. Kindly re-activate my viewing card[protected].

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the complaints regarding non transmission in my connection had been made on 13.12.07 itself, but still it is unattended.

Aug 13, 2020

Complaint marked as Resolved

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Prashant Goyal

from Mumbai, Maharashtra

Jun 6, 2011

My registered no. [protected] .My Dish TV is not functioning properly and all channels are not getting signals.I complained on 26th may, 2011 and my complaint no. is 60036898.My problem is not sort even til date.

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I have launch my complain for non functioning of dishtv even having paid advance payment.. The complain numaber registerd on 9th December 2007.Also send complain reading as under addressed to [protected]@dishtv.in

"Please be informed that I have launch my complain for non functioning of my Disc TV on Sunday 9th December 2007 and then after also called daily to attend the TV. With great regret I would like to inform you that till now no one has attended the problem.

Since last three days I have been told that the complain will be attend in 24 hrs ( a Porto type answer) but up till now response from your end. Hence I have written this mail

The complain is registered in your record and I have been given the complain number... 10233438

My VC number is [protected]

Your reply in the matter will be highly appreciated."

Aug 13, 2020

Complaint marked as Resolved

View replies

ashokkumar

from Bengaluru, Karnataka

service is not fair as i am informed of not getting clearity and some channels are not receiving due to signal locked
and the technicians are not doing well their jobs but of asking money before visiting and rectifying the problems,

HINA HUSSAIN

from Chennai, Tamil Nadu

Dish TV — no response to complaint launched

Inspite of having made advance payments to DISH TV we are not getting any channels. We launched a complaint on 23-05-08 and after that have made numerous calls to their customer care but till date nobody has cared to get it resolved. this is the worst service we have encountered and regret getting DISH TV connection.

Manoj Kumar

Hello all,

Service if Dish TV is pathetic. I have experienced a number of problems with Dish TV. Even money is there on my account, they will disconnect the access and you have to call them several times to resume the service. If some tuning problem comes, they will promise you in your 1st call that they will send technician in maximum 48 hours and for me it took 9 days. Please note that I kept on calling all 9 days only they solved. So each time you call some new executive would say same thing another 48 hours. Think before you buy Dish TV it’s a big headache.

Sarukh Khan says "thoda wish karo, dish karo" but I would say don't wish for Dish otherwise you would miss your peace...

DR.DHARAM PAL SINGH

from Guwahati, Assam

I HAVE LAUNCH SUCH TYPE OF COMPLAIN ON SATURDAY @19th JULY 2008 AGAINST MY VC NO:-[protected] & STB NO:-[protected]B57025525 BUT THERE IS NO RESPONCE FROM YOUR END. YOUR REPLY IN THIS MATTER WILL BE HIGHLY APPRECIATED.

mahesh babulal gawli

from Mumbai, Maharashtra

I have change my e mail ID and I have forgot my password also that's why I can't log in my dish tv A/C
kindly guide me.

RAVINDER SINGH BISHT

DISHTV - NO RESPONSE TO COMPLAINTS — DISH TV NOT WORKING - SIGNALS

AGAINST VC NO [protected]FROM LAST FOUR MONTH HAVE MADE 10 - 15 COMPLAINTS TO CUSTOMER CARE OR THRU EMAILS. SOME CHANNELS WERE NOT COMING NOBODY IS BOTHER ABOUT MY COMPLAINTS. CUSTOMER CARE AND TECHNICIANS ARE FOOLING THE CONSUMERS. EVEN CUSTOMER CARE DON'T KNOW HOW TO TALK TO CUSTOMER THEY ARE VERY RUDE..

Mr Jitender Mohan Suri

from Lucknow, Uttar Pradesh

Respected Dear Sir,
This just to bring it in to yr kind notice tht hv got our dish tv connection through The Madam's address 28/7 Shakti Nagar, Nagia Park Delhi 110007dtd 3/6/08our cash memo ni is 121 dtd 3/6/08 on the name of mr jitender mohan suri s no 07GGABF52DS47322 full year charges paid in cash as we hv been gvn info tht wl get all the channels including tv 5 and toppers we saw tv 5 fr 1 month and toppers fr 2 months bt now since the channel was nt comming so we made a complaint to yr toll free no where we came to know a new story tht wl hv to pay another 900 fr toppers and 900 extra fr tv5 which was really shocking fr us sir we r allready paying more thn 3 hundread rupees fr using dish tv which is any way much more expensive thn any other cable or tata sky as they r charging less and gvg much more fecilities to there customers .and we also came to know tht you hv reduced yr pxs frm 300 to 100 fr on line renewal so we would request you to kindly c our prob and provide us the channel toppers and tv5 in the gvn money in advanced as we were gvn wrong info by yr agent tht dish provide all the channels in this package .
hoping to hear bk frm yr end very soon
kind rgds
from
mr jitender mohan suri

prem nayak

from Delhi, Delhi

dist tv network problam is chanal miss this time is not looking

winson pappan

Dear sir,
I am a dishtv costomer. My VC Number is [protected].I was purchased dishtv(One Year Package, Rs.2200) at august2007 and I take to Abudhabi. But I installed at November only. Then I inform to My pathanamthitta (Kerala)agent . So many time I requeted and got channel only at January2009.Again now (after 4months)I am not getting channels.Again I paid Rs500 for 6months as per my agent instruction.I lossed 1 year package & Rs 500 also.After also I am not getting channels.My TV window is showing " Call Customer care" only. What I have to do, Pls Clarify My problem recently.
Thanking You,
Winson Pappan
My phone number:[protected]
My House Ph: [protected], Mob:[protected](My Brother in kerala)

chauhan ghanshyambhai

from Delhi, Delhi

v.c.[protected] & mo.[protected].i pay.500rs.Inspite of having made advance payments to DISH TV we are not getting any channels. We launched a complaint on[protected] and after that have made numerous calls to their customer care but till date nobody has cared to get it resolved. this is the worst service we have encountered and regret getting DISH TV connection.

Pradip Kr. hazra

from Delhi, Delhi

Respected Sir/ Madam,
I am pradip Kr. Hazra customer of citi bank. My credit card no [protected], The fraudent tranction was held in my credit card ( Ref. No - [protected] dt. 14.06.2009 of Rs. 4000 ) for purchase your DISH TV.
Please send me details of that tranction including V.C number & Name and address of purchaser.

.I would like to request you Please solve my said problem as early as possiable, Otherwise I must be bound to go CONSUMER FORUM.
I will be highly obiliged with you If you take necessary action above Tranction.

Pradip kr. Hazra
[protected]

ritesh jyotindra brahmbhatt

from Mumbai, Maharashtra

less chanels according to pakage

rohit330

from Noida, Uttar Pradesh

Jun 10, 2011

My VC no is [protected]. From last 14 days I am complaining about my dish that it is not working properly. they have very very bad service. they always demand for money but do not solve any query. When i first time purchase this dishtv they promises to give me for 4 month description of gold pack at a plan of Rs.-1690+200 installation charges. but they gave me only 2 months silver saver pack. I send all Bills by Mails but no action was taken by them. Every one in this company is thief. And i suggest to every one how want to purchase dishtv in future kindly first see & collect information about that & than purchase.

Rohit Bansal

krupajani

from Ahmedabad, Gujarat

May 31, 2016

sony tv not show

bsnl:[protected] id no:[protected] SONY AND SUB TV NOT SHOW

eshitashah

from Mumbai, Maharashtra

May 31, 2016

Dish Tv package work for 15 days only

DISH TV VC NO:[protected] MOBLIE NO REGISTERED:[protected] COMPLAINT:DIST TV RECHARGE IS VALID ONLY FOR 15 DAYS WHERE THE PACKAGE IS FOR 15 DAYS..

Suryakant Phand

from Pune, Maharashtra

Jun 13, 2016

to convert Standard defination to High Defination, VC no-01507742079

Complaint no[protected].09.2014 and 18914315A on 25.09.2014 Complaint not attended till date.

Nirmal maan

Jun 13, 2016

number change

Dishtv v c cord [protected] Mera new number ragition kita jawe..[protected] My e mail id [protected]@gmail.com

vitthal Pachangane

Jun 15, 2016

no chanell seen

No any chnell seen

singhbk158

from Barpeta Road, Assam

Jun 15, 2016

channels vewing got unsubscribed

The price of pack viewing is increased continuously but subscribed channels are blocked by the dish to.

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Dear Sirs,

My experience with customer care cell of Dish TV India has been pathetic.

I've been away from my home for past 3 weeks. Duing this period the services of Dish TV were not used. When I came back yesterday, I was not able to view even a single channel.

I tried reaching the local franchisee of Dish TV here in pune. I was told that the person would reach my house yesterday evening by 7 PM but in vain. Further when I called them at 7 PM yesterday, I was told that he should be able to make it by today early morning. But again no luck.

So we (self, my son Praveen & My son-in-law Guruprasad) opted to go through the customer care no of Dish TV[protected]. I have had a talk with the customer executives in the sequence below:
1. Do not remember the name: Told us to be on hold so that he can transfer the call to technical team. But technical team didnt pick up the phone for 10 minutes.
2. Puja: Told us that she feels its an issue with dish alignment. For this we need to get the service from their executives and should pay for it. When we asked her about the problems in alignment whether attributes to the bad installation from DIshTV, she forwarded the call to Mr. Sandeep who is her Team Leader.
3. Sandeep: Talked about the complaint for a while and forwarded the call to Mr. Ranjan who seems to be a technical expert.
4. Ranjan: Rajan felt to be a better expert so far and could help us in getting 14 channels on the channel serch option but still they were not visible. He was in midst of resolving the issue but the call got dropped.
5. Pushpa: We called again and got in touch with Ms. Pushpa, who we requeted to connect us to Mr. Ranjan. She confirmed that he is busy and she would book a call back which should be made within half an hour.
6. Prerana: As we didnt receive the call for around an hour, we called up again to customer care no. which was attended by Ms. Prerana and she too confirmed that Ranjan is busy. We asked her to put us with a senior in their team to escalate the matter. She confirmed that she will connect us with supervisor Mr. Varun. But don't know why, the call was abruptly cut.
7. Varun: We couldn't reach this person till end.
8. Tarannum: She looked to be more cooperative lady. But by this time we had lost our patience as it was 12.45 PM. The first call in the day was made at round 9 AM. We asked her to connect us to their manager and nobody else thinking he should be a better help. We were confirmed his name is Mr. Pawan Kumar. Meanwhile she connected us to Sandeep who again came into picture.
9. Sandeep: He now started telling us that it's an alignment issue and we should take chargeable service. This he somehow missed when he had first call with us. Surprising though, we told him to continue what he is doing about the issue. But we confirmed that we would like to speak to manager to convey the problems we faced. He confirmed that he is connecting us right away to Mr. Pawan and again the call was abruptly disconnected.
10. Pawan: We again couldn't reach him.

So conclusion is that spending around 4 hours with customer care team of Dish TV at this moment, we do not have even a complaint number for our original complaint. Further the complaint against the poor service by customer care is also not lodged by Dish TV support team.

Regards,
Vijay Tamhankar

Aug 13, 2020

Complaint marked as Resolved

View replies

Hardy21

from Gurgaon, Haryana

Dish TV India — The monopoly of DISH TV India must be stopped!

Hi Farooq
That might be the case with you have you confirmed with customer care why this has been not updated to dishmaxi sun package...because i have it and it will be updated for me in 30 min or so...and i have done the payment through ITZ card.

A.Bhaskarao

from Delhi, Delhi

DishTV India Ltd — Pathetic customer service!

my account vallied my please be conform

A.Bhaskarao

from Delhi, Delhi

my account vallied my please be conform my account no [protected]

RAM LAL

from Malappuram, Kerala

you are right sir, the signel note found problame is facing all over in india iswar jane kb solved hogi ye problame

rvi

from Malappuram, Kerala

the dish tv has faield now they have no sence they commit 180 chanels in written thait bruchers but on thir set up box many times is showing 14 many times 138 , many times 154 & some time 0 not installed.
sharuk khan ks swal : AAP SANTUSHT HAN ,THODA OR WISH KARO , DISH KARO, OR BIBI OR BACHHON SE KAPDE PHADWAO

Vijai

I also face the similar problem with Dish TV in which none of the customer care executives are unable to resolve my problems. Everybody provides different solutions but none has resolved the problem so far. If this kind of service continues, I think Dish TV cannot withstand in the market to do their business. Simply by advertising through Sharukh will not help in expanding thier business. The customers should file a case against these people to ask for compensation.

Abhishek Dubey

from Gurgaon, Haryana

Thats so very true. I don't know posting grievances out here is going to provide any kind of solution or not, but the fact remains Dish TV has been unable to live to its commitment. I too have been facing the same problem from months in a row. Sometimes its got to do with some technical problem and sometimes installation or alignment problem. I have been promised that a technician would visit my place soon within 4-24 hours. Days have gone by, but there is no sign of a technician. I fail to understand the actual calculation of the duration these guys believe in. I mean to say 4-24 hours = how many days. Its high time someone could guide us a method to tackle this situation and book these guys for cheating and fraud. A piece of advise for SRK - wish karo ki humari dish tumhe saaf naa karni pade. paise leke product promote karne se pehle ye to dekh lo ki kitne dish saaf karne ki aukaat rakhte ho.

Saurabh Saroj

from Kolkata, West Bengal

I bet Shahrukh should rethink over the statement which he churns for Dish TV. The problem is, Dish TV does n't have a robust system and i feel the system works like a mad bull. It can downgrade our package anytime, when you are about to watch 6th sixer hit by Yuvraj you see a CONAX 'No Access' message on your tv, you try to call cc's 180... number which i doubt if exists. I've faced following issues in the last 3-4 months:
1. Online payment is not reliable. It throws error message even payment is made successful.
2. Cc' chaps are not so helpful and sometimes they talk foolish.
3. Their system automatically downgrades our package.
4. No instant fixes to our any problem.
5. Its too costly to call thier technicians to fix any probelm.

I am sure most of the Dish Tv useres would have faced one or all of the issues mentioned above.
Don't know when these would be sorted out.

Sunil Mahawar

from Jaipur, Rajasthan

You are true sir I also face the similar problem with Dish TV in which none of the customer care executives are unable to resolve my problems. My set top box was dead which is in warranty period I gave it to dealer. After 15 days when I get a replaced set top box it is very old so I didn't want to take its delivery but when I talk a costumer associate he said me to accept it and they will replace it after 24 hrs but after 4 days it was not replaced. I am taking regularly but my problem is no resolved yet today. I am thinking to take an action on this problem if any person gives some suggestion it will be my pleasure.

Sharmaanil

from Delhi, Delhi

I puchased Dish Tv for last 15 to 20 days. i complain daily customer service but not responsed this call.

Anil K Sharma
Greater Noida, G.B. Nagar
[protected]

Pradeep Rangdal

from Durg, Chhattisgarh

i have a worst experiance with DishTv, i am not able to see any channels on the list and their customer care number[protected] is not getting connected after trying several times.. and i dont even see any local dishtv customer care or an executive to address my problem.. now i do think of dumping the dish in the dust bin..

satish kumar

from Delhi, Delhi

Dish TV faltoo hai pura ka pura. Is se achcha to DTH hai jisme kabhi koi problem nahi aata aur uska setup bhi easy hai.

Swaminathan

from Chandigarh, Chandigarh

To: DISH TV
what a scrappy work dishTv provides. I have send email to customer care no response, called the customer care no response. the guy put me on hold and never came back.

you guys are running a finance company fraud in the name of dish tv.

take down my vc no: [protected].
ver.key:[protected]
I have upgr
aded my package to maxi and its 3days now i haven't got my channels. you guys confirmed the payment 3 days ago and confirmned to upgrade it but till no nothing happens.

dish TV sucks, dish TV will go bankrupt.

you are no different from a cheat, fraud, charlston and a satan.

call me back to my cell phone: [protected]

bye

email: [protected]@gmail.com

Swaminathan

from Chandigarh, Chandigarh

I called the customer care for the 4th time today. now the status from their end is changed to Dish MAXI and payment what i made is there. but on my side its not there. when i checked with online login i got the status updated.

this i showed to the guy, to my surprise he says that i have to pay more. i was totally stunned. I told everything what they asked me to do. i paid to the sum what they asked me to do. now he says i have to pay more. it seems like cheating. then i decided that i want total refund for everything. that guy told me that he will give a call after 15mins. he got my cell phone no. he is supervisor Mr Saurab chaddha, Senior supervisor from bangalore.

Dish TV is breaking all previous records of cheating and mal practice

Swaminathan

from Chandigarh, Chandigarh

In continuation of last comment
Sorry.........
he is supervisor Mr Saurab chaddha, Senior supervisor from Noida.

Swaminathan

from Chandigarh, Chandigarh

now with my credit card money they ripped me off. every time when i called them they said they will call me back and got my cell phone no. but i never get any call back. its a total cheat and fraud.

ASHOK KUMAR SHUKLA

from Pune, Maharashtra

Dish tv network not showing all the channels .
I am not satisfy by their performance.

DSN LAKSHMI

from Ghugus, Maharashtra

DISHTv is doing a daylight roberry.No they came up with a new scheme of AMC for STB box too. Be carefull and never ever buy dishtv & make sure no one does this mistake.Save peoples from being cheated by them.Renewd the services for one year & past two months STB is not working but no solutions.Can we come together & drag them in court???

mohd aveed Ali

from Mumbai, Maharashtra

Dear, Sir

Greetings

I am facing problem with ur service from 2 days i given compliant to u that my t.v is not workting means signal is not comming an i cant able to seen any thing an my V.C number is [protected] ok so please u cure my problem so that i thnkful to u .

Thanking You

Javeed Ali.

Venkatesh Kumar

I also have the same experience. Even though I renewed for Dish Maxi package, the system automatically downgraded me and I am not able to watch any of the channels, except regional pack.

As usual, no one picks up in customer care. I tried to reach through the complaint box in their internet site & every time, I make the complaint, I receive the message "Not deliverable' in my inbox.

So, there is now way you can make a complaint to them

Kumar

SIDDHARTHA MITRA

from Kolkata, West Bengal

When I purchased dishtv on 04/06/2006 with 1 yr package I was told that even if I do not renew I would be able to see fta channels. I did not renew thinking my daughter's study may be affected and however I was viewing some free to air channels.

But about a /two month ago they have discontinued all the channels showing a pop up to contact customer care. To answer to my email they advised me to subscribe for a package to see fta also.

I did it on 24/03/2008 online by paying but only Rs.100 as test basis for one month for Bangla package. I noticed in the net that they have received the money, valid upto 24/04/2008 and advised me that channels would be available by 12 hours vide a note. Again while channel search channels were coming 101 to 325 with heading Big TV which are not accessible.

Now 3 days passed and I contacted several times today 27th through 1860...later learnt that realignment is necessary to be done by technician costing Rs.160/-. But not as final one time. AS They also said that this realignment may be necessary again costing necessary charges. So there may be Rs.100 + 160/- every month even. And out of 30 days thus 3 days gone.

Luckily I have not given 1 yr subscription. So it is better to opt for DD DTH.

RSAGRAWAL

from Mumbai, Maharashtra

MY DISHTV VCNO-[protected] IN NAME RADHEY SHYAM AGRAWAL I AM TRYING TO RENEWAL MY PACKAGE ON LINE THROUGH MY CREDIT CARD FROM LAST 15 DAYS CONTINEOUSLY DAILY BUT DISHTV WAVESITE IS NOT WORKING PROPERLY IF I WILL UNABLE TO RENEW MY PACKAGE THAN I WILL NOT BE RESPONSIBLE AFTER 04/04/08

sajid

oh my god i have a renewal and i dont know what i will do i am staying outside india and i have no body in india who will do it for me

santhosh n

from Jangaon, Telangana

pls renewmy vc no. [protected] even after payment. mobile no. [protected]

kaushik kumar srivastav

from Puttur, Karnataka

My Child Connection Not working from 3 days And alwayes DISH TV people giving us a new complaint number and doing nothing. DISH TV all people giving mental harrassment. See the complaint no. 13439658, 13463443. And now my mother connection also stopped DISH TV customer care agent told us that There is some problem in billing system and gives us a new complaint no 13493017. What can i do with all these complaint nos. If DISH TV all people cant do anything then please refund my total ammount and revert back your connection . Dont do my mental harrassment if DISH TV can solve then solve if not then refund back me . This is highly regret that your service is very worst service in comparision to all other dish services.
My VC no is :- [protected]

devabrata Sanyal

from Pune, Maharashtra

Hi… DishTV is the most pathetic customer care service one could ever come accross.
1.Toll free Call center numbers are always busy
2.Paid call center numbers put you through long waiting time before some one responds.
3.Once you could reach the call center executive he/she seeks so many information so you start regretting why you were so desparate to talk !
4.After explaining complete details, the call center executive puts you on hold and the call gets disconnected.
5.Keep on re-trying and same event will repeat for 10 times (believe me… it has happened with me)
6.11th time that call center guy told me that he is not able to fetch my account details on his computer so call back after 15 mins.
7.I also tried to login my complaint through their website which works fine when you renew your account and pay online, but once you fill in the complaint & press submit button … it just refuses to respond !!
8.Tried sending email to both the email ids mentioned above… no luck/response so far :-(
9.My local dealer is an absolute cheat and hence i resorted to make payment online. (no help expected from him any more)
10.Accounting system is utmost clumsy and ambigious… inspite of making annual renewal it still says 3.22 Dr.
11.Annual renewal date is short of 5 months… god only knows why !!! (renewal date was originally 24 may 2008, i renewed it on 21 may 2008 and the next renewal date it shows is 21 Jan 2009) … whoof !!

I don’t know whom should i contact in such situation and regret my decision of buying DishTV more than ever now.
Dear Mr.Shahrukh khan, May be you can help me a little with this? if not..Please stop endorsing such crap DTH service.

Ankit Mathur

from Chennai, Tamil Nadu

This is the most horrific experience I could ever have.
I installed Dishtv only 16 days back. But the kind of issues that I am facing are so much that I am bound to say that I did a mistake.
So many times it happens that I cant view any channels it says that check the installation.
When I call the customer service they simply tell me that a technical guy would come at your place
within 24 hours and do the re alignment of your system.
Infact when the guy came to install the Dish at first he was checking the signal strength by manually
aligning the dish in the appropriate direction by simply guessing. The moment he got some beep sound
he stopped the movement of the Dish and came down from my roof and said its now done.
I told him that the signal strength is too weak why dont you set it at a minimum of 80% ? He said
you will be able to see all the channels dont bother about the signal strength.
I was simply amazed and shocked at sucha reply.
But still I said its ok let it be as it is. One fine Day it rained and I couldnt get even 1% signal.
It was showing that the dish is not connected properly..
When I wrote an email I was told that its a global phenomena that when its heavy clouding around you would not be able to view any channels.
SO why do they cheat people by advertising false claims. I think my cable wallah was a much better option than Dish Tv. because whenever I used to call him he promptly used to send a person to rectify the problem.
I regret my decision of buying DishTV and would advise all people who are reading it that PLEASE
DO NOT BUY DISH TV IN INDIA. IT IS THE MOST PATHETIC SERVICE PROVIDER YOU CAN EVER COME ACROSS.
To top it all the customer service sucks.
Thanks

Ramesh Thotadamoole

from Pune, Maharashtra

I have also very bad experince with Dish Tv .They are not bothered about coustomer service at all. I never recomend Dish TV Even to my worst enimies. Customer should unite and discontinue DISH TV connection.

Beenu

from New Delhi, Delhi

I made a dishtv payment on 17th July through a dealer(Softex Office in Noida) and dealer credited the payment to some other user's account. Since that day I am trying to call dishtv office and dealer, no one is helping. I emailed at [protected]@dishtv.in with the issue and believe me 4 times ( from 4 different persons- Manoj Kumar, Mukesh Kumar, Ashutosh Singh)the customer services department sent me a standard response and did not even bother to go through my query-
*****************************************************************************
Dear Sir/Madam,
Thank you for writing to DishTV.
This is in reference to your mail regarding the renewal request not forwarded by the dealer.
We sincerely apologize for the inconvenience caused to you due to the delay in the renewal.
We would like to convey that your complaint 14494090 has already been forwarded to the concerned team, we assure you about the early redressal.
Assuring you the best of services. Looking forward to a long and healthy relationship.
Continue experiencing the new TV entertainment with us.
Thanks and Regards,
Ashutosh Singh
Customercare Desk
Dish TV
"The future of T.V. entertainment"
*****************************************************************************
When you ask for thier supervisor they are alwasy busy.
Is there anyway I can get talk to person you can read and understand english in dishtv and resolve my issue.

Kshama Nigam

from Ahmedabad, Gujarat

DishTV — Dish just never works

I just bought over a new connection three days back through a dealer of Dish Tv. The dealers name is AARR services - Phone number is[protected]. The sales man's numbers are [protected] - Vishal and [protected] - Rakesh.

In fact even when connection was given on Saturday 2nd AUgust, 2008, it actually got registered on 4th August, 2008 dues to weekend.

In last three days, television has caught right signals only for 2-3 hours, the engineer has come twice still no signals.

We called to say, we are not satisfied with this kind of connection and refund our 3990 rupees, they are saying whether or not you get signals, once you have paid money we will not refund. Please help us in getting ridh of this dish tv that has become a nightmare for us as it never comes.

Naresh Sharm

from Delhi, Delhi

DUNIYA KE KOI BHEE CUSTOMER CARE SERVICE DISH TV CUSTOMER CARE SE KHARAB NAHEE HO SAKTEE. AAGAR AAP KO YAKEEN NA HO TO SIRF EK BAAR YE PATA KAR LO KE AAPKA REFUND DISH TV SE KAISE MILEGA.

sivakumar

from Kodungallur, Kerala

i was not getting doordarshan on dishtv.i lodged a complaint.they told that beacuse of wind dish would have changed direction.but i was getting all other channels.when i contacted service person in goa they asked me to change the dish.they reasoned that since dd & dishtv satellites are different we have to change our dish.for that they are charging Rs.350/- for dish and Rs.250/- as installation charge.if this is the kind of service they are providing what should i do.if there is a problem with the dish they should have changed it free of cost as promised by them.now should i goto consumer court.if so what is the procedure.pls comment

S.RAJA

from Mumbai, Maharashtra

yes i am also facing the problem

i am also geting new connection in 16/07/08 that time also given 6 month subcription free but still i am not getting 6 month subcription free

S.Raja

vasukumar

from Hyderabad, Telangana

My brother bought a Big TV DISH and after installation it was not working so he called several times to toll free no, it was always assured that some technical crew will attended but it has been more than 3 weeks.

There no after sales service as it was promised at time of purchase. Can I lodge a complaint in this regard with consumer forum.

Rajkumar verma

from New Delhi, Delhi

Hello,

Name- Rajkumar verma
V.C No.-[protected]
Ph. No.- [protected],[protected]

I respectfully said that i am very much disagree with ur customercare services, i ahve already complaint ur customercare but i haven't seen any response regarding mydish antena problem,
please do something eagerly otherwise i might have to visit consumer forum.

Thank you

S S Ganesh

from Delhi, Delhi

Dish TV India — pathetic customer service and inefficient

My VC no is [protected] and my subscription was cut on 30th november. When i contacted customer care they admitted that it was an error on their part to stop service as they had wrongly overcharged me.i had lodged a complaint no 18085947 on 1st december 2008, 8 am when the customer service promised that corrective action would be taken from 4 to 24 hrs. 58 hrs have lapsed since then and nothing has happened except for the frantic calls i make to the customer care in which they respond that they will call back in half an hour followed by resumption of the services but invain. What is the use of customer care if no action can be taken even in 24 hrs as promised?(which in itself is a long time to take).

baldev 0

from Amritsar, Punjab

i take this opportuntity to say happy new year to all assocated with dish tv my vc no is :[protected]iam BALDEV SINGHFROM GURDASPUR i deposited rs 340 on 23th dec 08 as paymentfor 1 month till date no payment channel is on .i contacted SANGAR TELECOM TANDA URMER HSP PHONE NO:[protected], the recipent of rs :340/who r your distributor but no avails plz look into the matter & expediate the working of payment channels

Arjun Rajaram Raut

from Delhi, Delhi

dear sir, one more complaint of such type against dishtv india's customer service is that after so many efforts, online and through customer care contact, dishtv failed to solve the problem regarding renewal / recharge of package. on line renewal using dishtv prepaid Oxigen generated PINs does not work properly. From A.R.Raut, Mumbai/ Dombivali - posted today on 23/01/09 -friday.( VC No. [protected])
( the irritating thing is that purchased dishtv prepaid ITZ card PINs generated through oxigen outlet are of no use in such conditions!). may we expect dishtv to improve their customer services of all types including online internet services to reach in the maximum homes of customer availing DTH?

Shemeer VK

Hi Sir,

This is to bring to your attention that I still do not have access to the channel for my Dish TV Decoder inspite of the fact that payment has already been debited from my Credit Card through the internet banking payment that I made dated 05 February 2009.
Please inform me immediately as to when the channels will have access again as it is very incovenient on my part.

Transaction No. UT-05/02/09CR[protected]

roy p k

from Nashik, Maharashtra

the services are rubbish. they are only interested to grab more fools like me.

SUDIP HALDAR

from Mumbai, Maharashtra

Dish Tv has shut off the free to air channels when I did not want to subscribe to any of their packages - my complaint no, 21655586. My TV is blank now, no customer care personnel is available to listen to and take care. I have reported to police and consumer forum people to actually observe the situation and build up the evidence. dish TV is dumb in customer service.

Ritesh barange

from Ratlam, Madhya Pradesh

Dear sir
i have a problem in my set Top box so
plz call me in my number [protected]
set Top box number.[protected]

jeetendra kukreja

from Delhi, Delhi

Dish TV — Never Work Dish TV ,Fraud and Cheater

We paid Subscription Rs.358.00 for one month payment of VC [protected].
on 18/10/2009 , plus they Charged service Charges Rs. 150.00 for Visit , but it will never work, we call customer care no response, Very poor service in the world , Pl do not buy DISH TV, This is my honestly advice to all new Indian Buyer Dish TV Customers. Alway NO ACCESS, NO SIGNAL , Today is 26/10/2009. 9 days is over but NO ACCESS, NO SIGNAL , you will lose valuable money and gain lot of mental tension due to kind of services offer by Dish TV.

Jeetendra Kukreja
Rohini, Delhi-89

sin_amar

I will give you the email id of Dishtv Customer Care, Just Mail your concern their for quick resolution of your complaint along with your complete details Like VC No, Address and contact Numbe.

Email Id: [protected]@dishtv.in

suresh chandra sharma

from Ghugus, Maharashtra

M/s DISH TV

Dear Sir,

VC N0 – [protected]

I have deposited Rs.700 on 23.9.2009 transaction No.IG-3948014, yet I am receiving frequent reminders on my Mobile[protected]. This besides being meaningless is causing lot of irritation. Please take steps to stop this in future.

Yours faithfully

SURESH CHANDRA SHARMA,

labh singh sandhu

from Jhunjhunun, Rajasthan

vc no:-[protected] &s/no.0848ABF20DS17210 = model:CD-1004is new recharge so told me total amount of recharge?

AMAR JAGANATH GHADGE

from Satara, Maharashtra

DEAR

SIR IAM AMAR GHADGE MY SIGNAL PROBLEM I COMPLAINT SO MANY TIME YO CUSTOMER CARE

SOME CHANELS NOT GETTING ANY SIGNAL LIKE HUNGAMA

K. Balachandran

from Chennai, Tamil Nadu

I agree that this is happening to me also and so far my complaint is not attended. I have paid and re charged on 18.01.10 for Rs. 150.00 and so far not activated. still the customer care says my account is de-acivated on 31st December 09.
My Order number is 289210 re charged on 18.01.10.

It is simply pathetic.

Bimal Bhattacharjee

from Kohima, Nagaland

Dish TV — Cheating people through bogus publicity

Dear Sir,

Please note that the Co. DISHTV, published that on recharge that Zyada Recharge Zyada Return, say for Rs. 700/- Will get Rs.875/-, but on practically what we are getting???? there term is the customer need to contact and request the Dishtv within 15 day of recharge otherwise void the scheme, we never seen the term. Secondly what they are giving us, they will give us a choose contained some unnecessary chanel of their choice if any want, can take. Is not this cheating the common people of India. More over they are reducing the renewal date as their wish, say 2 to 10days.

Am expecting your response please.

Thanking You

Bimal Bhattacharjee
VC NO. [protected]
Mobile No. [protected].

sin_amar

I will give you the email id of Dishtv customer care, Just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and Contact Number.

Email id: [protected]@dishtv.in

zia ul haq

from Chennai, Tamil Nadu

the toll free number which given was not valid...
kindly need a customer care number...
thanking

mushtaq ahmed

from Lucknow, Uttar Pradesh

Amount 328/- has been cleared from my bank for activation, but yet there is no activation from your side,
kindly activate immediately

my bank card number is : State Bank of India[protected]
Amount 328
date 26th March 2010

thanks
mushtaq ahmed
[protected]

Ajay Kumar

from Delhi, Delhi

Dish Tv Noida — After 4th Day dish Tv have no status of my transferred amount

Hi,

My Name is Ajay Kumar. I book dish TV on 12th April 2010 by prepaid facility given by dish Tv website. My amount is deduct same day from my account. I sent scan copy of my amount deducted amount to Dish TV. I sent it to customer care, dish TV Supervisors, technical department but after 4th day they have no status of query. I make 30-40 times call to customer care but they guys have no access to retrieve my process. I talk to dish TV customer care seniors but they have same answer that : "Sir i forwarded ur query to concern department" . I can understant that in this big Brand have no any process to solve my problem.

Seriously very poor response from customer care departement and backend.

Ajay Kumar

Pathetic Customer Care Cell - Comment #1716533 - Image #0

kanchanmani mishra

from Hyderabad, Telangana

I am myself customer of dish tv.first sony channels were not coming we phoned customer care they sent some guy whose mob no is [protected].he changed our box & let us buy HD.still problem remained same, now for 3 days no channels are coming. this boy is not responding to our ph.no one is picking ph at customer care.we have spent the money, we can see no channels, our condition is pathetic too.These dish tv people are robbers.They spend so much money on advertisements but they have no liability towards their customers
kanchan
kolkata

elavarasutr

from Pune, Maharashtra

fabulous people.. DISH TV is a [censored] sservice provider n the worst is the customer care localted in chennai.. they hv no resolutions starting from payment to tec... the agents/sups( r suckers)/Tls r the [censored] ..
i hv been a customer fr the last 5 years.. i wld seriously recommend other sat channels...trust me...

Awanish

from Pune, Maharashtra

ITS REALLY PATHATIC

I am using Dish Tv from last 4 year and i am really fedup now its customer care service is like hell, you call them N number of time and you will get a single line reply sir we appologise the inconvinece you are facing and we will rectify with in two hour and that two hour never comes.

Hope there two hour will come in near future..

cad

lot of pprob . after recharge they didnt open channels my vc no is [protected]

adiluv

from Shoranur, Kerala

For Pune, you can even try TajS Network at[protected]/[protected]/[protected]... I have experienced better services from them. Seems Pune is going to see better days in terms of dish tv cc.

Shanta Dey

from Bankura, West Bengal

My V.C. No. [protected]

My last renewal was up to[protected] . On[protected], I have deposited Rs 2000.00 (Rupees two thousand) being the renewal charges for 6 months w.e.f.[protected] . The total renewal charges for 6 months ( 180 days) comes to Rs 2004.00 by calculating Rs 334.00 per month. In that case the renewal of my V.C should have been up to[protected] if not it would have been[protected] due less payment of Rs 4.00 .

It is noted from Dish TV message box that my V.C. has been renewed up to[protected] . How it can be ?

biswa1005

from Hyderabad, Telangana

Hi All,

Same problem me. I called up to Dishtv CC as STB remote is not working(27/11/2010, 6:50PM). Then person (Vedivel P) logged a complaint[protected] and told that technician is going to visit my place by next 24 HRS.Then immediately i got a SMS from DishTV with the call no. After 15 mins i got a call from the dealer that we were going to send our technician by tomorrow 10 o'clock. Today(28/11/2010) after 11.00 am again i called to that dealer, dealer told that we had some issue. They were going to come to my place by 12 Noon / 1PM. At 11.35AM i got a call from the technician, that change your remote by going to some electronics shop as we didn't have the stock of remote. At the sametime i called up to DishTv CC informed the same to the CC person(Bhaskar).He told me that technician will be there at your place by 3PM. After 3PM again i called up to Dish Tv CC they told me that definitely technician will be at your place by 6Pm. Again the same story no one came to my place. Then i send a SMS to dishtv for the call me service. Then i got a call from Noida they asked me what is the issue. I told all the story. now they were saying that your STB is out of warranty.Here i am not getting one thing when yesterday i called to DishTV CC they told that your STB is under warranty.Here things are not matching. After lots of argument they told that they would send their technician but it would be under chargable basis.But i was not agreed.Now(8.35pm) when i called up to[protected] they(Naufer) told that your STB is under warranty till April 2011. Now what is this? Does DishTv CC has correct information about their customer's STB? Then again i explained the whole story to him.He informed me that your issue is under process.It would take another 24 HRS to resolve the issue.Now here he promised me that technician will be at my place by tomorrow(29/11/2010, 7PM). Let's see what is going to happen? Here i have a question to the DishTv are they No.1 or this is just a frame they are following.Even i said that TATA Sky is very good one. I have a TATA Sky connection in my home and it is working far far better than this worst DishTv.I didn't face anyissue for the TATA Sky.

Thanks,

Biswo

goutambhanja

from Egra, West Bengal

My VC NO-[protected] I face some problem last few months that is no massage came from your service for this reason i fail recharge date every month .

nehahc

from Mumbai, Maharashtra

Pathetic Customer Care Cell

My experience with customer care cell of Dish TV India has been pathetic.

the worst ever response at customer care!! the people don't speak English or understand it... y do you have dial 2 for English then????

after speaking to several customer care exe. i speak to a team leader balaji...
with a team leader like him the team has to be the worst!!

instead of helping out he makes matters more difficult for a customer!

I tried to recharge my account on line but for some reason the dish tv site was down and there seems no help for days!!!

I hate dish tv!! no one should go through this experience...

Tata sky is much better!!

u need to fire people like balaji in order to improve!!

arunkumar das

from Chennai, Tamil Nadu

i have dish tv connection. yesterday i paid 200 rupees to ANAND ELECTRONICS, PILANI, RAJASTHAN. He did not give me any receipts. He told me your connection will be recharged withen two hours, more than 18 hours passed he did not recharge and did not receive my call. ANAND ELECTONICS TELEPHONE IS- [protected]. He is very rude in nature. My dish tv no is [protected].
A K DAS, PILANI

pahadiya std

from Delhi, Delhi

Jan 3, 2011

dear sir,
i am dealer my dealer code is 158450
please provide my username&password
shop name is =pahadiya std
number =[protected]
email= [protected]@yahoo.com

salun14

from Delhi, Delhi

Jan 29, 2011

my vc no. is [protected] and we are not getting channels like DD1, DD sports, etc .instead we having silver saver pack . we are filling very bad for this kind of experience

Sid01

from Mumbai, Maharashtra

Apr 15, 2011

Dish TV is a huge joke. I went down to renew my subscription and was told it would be done in 15min. Waiting for 2 weeks and called their hotline so many times already. First time someone picked up and told me it would be done by the next day. 2 days later I called again and now no one wants to pick up. Always "engaged" or "busy". BUNCH OF SCAMMERS I WANT MY MONEY BACK.

KLMEENA

from Jaipur, Rajasthan

Apr 25, 2011

All above customer are tottaly harrased by dish tv poor response.

K L MEENA
Bhadra

sathrak

from Bengaluru, Karnataka

May 7, 2011

what i do?

dnath02

from Guwahati, Assam

May 12, 2011

There is a bunch of clowns at the Dish TV customer care centre. Now I feel like giving a big kick to that famous bolloywood star who is promoting Dish TV. I had the same bitter experience with Dish TV beteen 3May to 5 May 2011. My problem was explained as alignment problem and a complaint number given in the morning with an assurance that service man would call. Nobody turned up and in the evening SMS came that problem attended and service restored. The whole drama was repeated on three days subsequently. Finally on my own a local technician was called to the house and problem was fixed.

D.NATH
GANESH TURNING
KAHILIPARA
GUWAHATI 19

rajeshpharm

from Virudunagar, Tamil Nadu

May 31, 2011

MY name is Rajesh.My dish tv no is [protected].I have recharged Rs 200 on may 23, 2011.My package name is south silver cricket pack.Till now iam not getting the following channels which is included in my package.
1.Surya Tv
2.Kiran Tv
3.Polymer Tv
Please activate the above channels at the earliest, since iam paying for the above channels.
Regards Rajesh
ph-[protected]

01145668685

from New Delhi, Delhi

Jun 9, 2011

i convert a connection for hd dish tv customer telling a lie they install with in 24 hours but no body call to install they send a setup box by dealer but nobody install the connection product sale karne se phale apni service ko dekho very poorrrrrrrrrrrr service who is the responsible my vc number is [protected]

Mahabir prasad

Jun 14, 2011

dear sir my dishtv connection donot show the my A/C information(every time) and not show connection holder name, validity of my A/C, etc.
plz sir help me to this problem, and right now...

Thanks regard
sir my vc no.[protected]
connection holder name- mahabir prasad
email Id:- [protected]@gmail.com
mo no.- +[protected]

Krishna Hithartha

from Bengaluru, Karnataka

Aug 24, 2011

Agree with the comments by all the users of DIST TV. Last couple of week I am facing an issue with DIST TV and non from the customer service desk are able to help.

I had asked for downgrading the package from South Gold Saver to South Family. For which I had pay 40/- and surprised to know that there are no charges for upgradation of package.
After speaking to multiple people, I got it downgraded and asked them to include Telugu 1 & 2, Kannada 1 & Tamil 1 as part of alacarte pack of South Family. As I was not getting the things done from Customer care by calls, I opted for email requests. So I have evidence of all the requests. But our Customer care guys have included Kannada 1 & 2, Telugu 1 & Tamil 2 as part of the package, when I again asked about this, they have included Telugu 2 and charged me for it.

Clearly mistake is from their end, but they are not responding properly and when I had written about this, they reponded in such a way that they will not be able to resolve it because of the their company norms, they will not deactivate the alacarte for less than a month itseems?

Whom should i approach to get this one resolved, no escalations points that we can reach. After my experience of dealing with Customer care executives, the conclusion is they dont know how to speak English.

Prayag18

from Kolkata, West Bengal

Aug 29, 2011

I also facing the problem with dishtv and I this we all should take a action this company and complete banned this company for providing dish.

Ravi13111960

from Bengaluru, Karnataka

Oct 5, 2011

Dear sir,
I installled dish tv on 26th september 2011.My VC no. is [protected]. I opted for south family pack and paid 1599 towards installation and 6 months free service(Rs.185/p.m.). But your channel provided south silver sports pack(Rs.135/p.m.) scheme. I have contacted your service centre at Bengaluru[protected] and[protected] even they have sent order copy to your office and I have also contacted your south zone care centre over phone. They assured to change to south family pack from south silver sports pack. It has already passed more than 1 week neither they changed package nor they have contacted me. Please change our package to south family pack immediately or refund my money as I am not satisfied with your service.

By,
S.Ravi
73/J, Railway Qrs,
Yeswantpur, Bengaluru-560022,
Ph. No.- [protected]
E-Mail ID:[protected]@gmail.com

anzalna

from Delhi, Delhi

Jan 20, 2012

Hi, We have given the Recharge Amount Rs.300 to the Omkar Distributor but the recharge is not done till now, from last two days we are enable to see the TV. Ask the distributor to recharge our Dish TV pack ask him to provide 2 days fine as well.
Distributor Details
Name - Omkar
Mobile - [protected]
Area - Near to Naaz Hotel, Kondhwa Khurd.
VC NO - [protected]

LT COL JAI SINGH

Jun 11, 2012

dish TV is some crap business, they are learning impaired and cannot even understand simple written english. then they reject further mail correspondence. this is a disgrace and dishonour towards the customers. A business is just not run with this attitude, I am planning to shift over to some other service provider...

copy of the correspondence is as under : THEIR REPLY

Dear Sir/Ma’am,

Thank you for writing to dishtv.

We would like to inform you that as per the company norms if payment is not done by the renewal date then there will be grace charge of Rs. 21/- is applicable whether the payment done on 1st day or 7th day after the renewal date the grace charges will be applicable for both scenarios

Regret the inconvenience caused and apologise for the problem faced by you.

Incase of any concerns please write to us or call us, we would be glad to be of assistance.

We value your association and assure you of our commitment to serve you with a smile.

Regards,
Arpita Srivastava
Customer service
DISHTV

MY QUERY : THIS IS THE 4TH MAIL.

I think I have explained the matter in very simple ENGLISH... and there are no chances of misinterpretation.

I am not asking for the refund of Rs 21 payment charged by you for recharging after the due date. I am asking you to compensate for the delay on your part of one day in re-storing back the services. the payment was made on the 7th, service resumed on the 8th night. the due date is calculated from the 7th... where as it should be from the date of service resumed... Now what do u do about this. pl explain.

Aishna Singh

from Bhopal, Madhya Pradesh

May 26, 2016

hd tv

The Dishtv we have bought, someone come from the company and said to change to HD DISHTV SETUP Box and they said it will be done in 24 hours and now 4 days are passed. It should be done as earlier as possible.

Mahesh Bhoye

from Nashik, Maharashtra

Jun 7, 2016

Dish TV — Please change the Zee Marathi 174 pack. And activet Maxi sports pack. my V.C. No. [protected]

Indar Nath

Jun 8, 2016

please check my dish tv balance

Please check my dish tv balance having smart card no. [protected]-3 & reply email

Leo Dabre

from Nagpur, Maharashtra

Jun 14, 2016

Set Top Box is not working

Customer No. [protected] Mobile No. [protected] Set Top Box is not working since today morning

Mahesh Bhoye

from Nashik, Maharashtra

Jun 16, 2016

Please change the Zee Marathi 174 pack. And activet Maxi sports pack. my V.C. No. 01521456032 & my mobile No. 7350601078

[protected]

DishTV Customer Care

from Delhi, Delhi

Jun 22, 2016

Verified Support

Dear Mahesh Bhoye,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jun 28, 2016

Verified Support

Dear Leo Dabre,

As per our conversation with you on the phone, no. [protected] informed that in order to fix the issue we need to follow the troubleshooting steps so kindly contact at our customer care when you will be available in front of TV so that needful can be done . For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jun 28, 2016

Verified Support

Dear Mahesh Bhoye,

As per our conversation with you on a phone no. [protected] confirmed that there is no complaint issue regarding DishTV . For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

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i am suffer this problems .dishtv is a technocal abouse in their customer.dishtv STB before softwear is very good but,after softwer innstolation STB is totaly dishtv proparty.becouse i can not understand why set the INSAT 4B 93.5 dreegee .

Aug 13, 2020

Complaint marked as Resolved

View replies

gaa

from Delhi, Delhi

gaa

obang tamuk

from Bankura, West Bengal

Apr 25, 2012

sir, i have been complaining against my all blocked cartoon channels to the customercare, but no good results. actually, i had blocked the mention channel, coz, it was reasonable. and now when i want it, unfortunately, i hve forgetten the(4- digits) pin- code. so, sir, i would like to request you to kindly unlocked my effected channel as soon as possible sir. i shall be grateful you forever...Thanking you sir. Name- tasing tamuk, mobile regd no. [protected]

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I've sent many mail and spoke with the customer care, however there is no response from them. They opened many tickets and no follow-up. The agents always give false promises regarding up coming channels. The signal is pathetic. If there is wind, I don't get any channel.

You can see the following mails which I communicated to the customer care. I want to know whether there is any control mechanism to check this kind of poor customer service. Where can we log customer greviencies.

Thanks,

Nagesh.

I want to share my feed back regarding the customer care, please take this issue seriously so as to maintain good relations with the customers.

(1) Whenever I call to the customer care, they are keeping the customers in line for more than 30 mins without giving proper information.
(2) Following up or tracking of the tickets are very poor.
(3) There are many tickets raised on one single issue, the customer care representative and the dealer also accepted the mistakes from their side once during a call; however that issue was not resolved.
(4) Customers are not being informed or updated on the issues or the status on their complaints.
(5) The language of the customer care representatives is pathetic.
(6) The way of communication of the customer care representatives is totally unprofessional.

I’ve lost some amount because of your mistake, I assume that I’ve given to either bigger or any charitable trust, please enjoy that amount (though it is not big, since I feel pity bad about that I’ve to use this kind of language).

My humble request is please conduct the survey on the customer care service and take decision to give better service and maintain good relations with the public. Today there are only two private service providers in DTH industry; defiantly the service providers will multiply and public of course choose the good service provider. Try to be good with the public.

I want to give one suggestion, though it may not be the best, but defiantly not a bad idea at this current scenario. One why of giving good service is - if you currently handling the service, please hand-over this to good vendor, or if you already given to vendor, please hand-over to different vendor for the better service.

Thanks,

Nageswara Rao Jakkuva

Subject
Re: Fw: Wrongly calculated my pay details in web

Hi,

Is there any procedure to track tickets. There are 3 tickets opened on the issue there is no follow up or solution. Now I want to upgrade to new package scheme. Please do needful.

My contact number is [protected].

Nageswara Rao Jakkuva

Subject
Fw: Wrongly calculated my pay details in web

Hi,

I've complained regarding wrong entry and wrong calculation regarding my renewal. The ticket reference is C844812. I've checked the web site for my renewal details. It is showing as quarterly renewal. I paid for annual. Please make changes in the web site.

Nageswara Rao Jakkuva

Subject
Re: Wrongly calculated my pay details in web

Dear Sir,

Thank you for writing to Dish TV. This is in reference to your query regarding VC [protected]. Your VC is activated.

Assuring you the best of services. Looking forward to a long and healthy relationship.

Thanks and Regards,

Customer service
Dish TV
"The future of T.V. entertainment"

Subject: Wrongly calculated my pay details in web

Hi,

I am Nageswara Rao, my VC number is [protected]. When I asked about the my renewal payment some two months back to local dealer and service provider, they said still there is time ... However when I checked with call center technician of Noida. They said there is some outstanding amount. They said I can pay through any of the local dealer so that there wont be any reactivation fee. As per their advise, I paid for I year subscription ie., 885. When I checked in web it is showing differently. Kindly do needful.

Thanks,

Nageswara Rao Jakkuva

Hi,

Is there any procedure to track tickets. There are 3 tickets opened on the issue there is no follow up or solution. Now I want to upgrade to new package scheme. Please do needful.

My contact number is [protected].

Nageswara Rao Jakkuva

Subject
Fw: Wrongly calculated my pay details in web

Hi,

I've complained regarding wrong entry and wrong calculation regarding my renewal. The ticket reference is C844812. I've checked the web site for my renewal details. It is showing as quarterly renewal. I paid for annual. Please make changes in the web site.

Nageswara Rao Jakkuva

Subject
Re: Wrongly calculated my pay details in web

Dear Sir,

Thank you for writing to Dish TV. This is in reference to your query regarding VC [protected]. Your VC is activated. Assuring you the best of services. Looking forward to a long and healthy relationship.

Thanks and Regards,

Customer service
Dish TV
"The future of T.V. entertainment"

Subject: Wrongly calculated my pay details in web

Hi,

I am Nageswara Rao, my VC number is [protected]. When I asked about the my renewal payment some two months back to local dealer and service provider, they said still there is time ... However when I checked with call center technician of Noida. They said there is some outstanding amount. They said I can pay through any of the local dealer so that there wont be any reactivation fee. As per their advise, I paid for I year subscription ie., 885. When I checked in web it is showing differently. Kindly do needful.

Thanks,

Nageswara Rao Jakkuva

Aug 13, 2020

Complaint marked as Resolved

View replies

barath

I am in chennai i have made a request to the customer care to make repair but they are not making any efforts to repair my problem.

deepaksakthivel

Past 3 days iam not able to see Sun network channels,i called more 10 times to dish tv customer care.They didn't repond me properly.This is very very poor customer care service.Atlast one guy your sun network is activated,after his call iam not able to see Star Vijay also along sun network.I had confirmation call from [protected]......Now Iam keeping dishtv just as "Toy" in my house.

deepaksakthivel

Iam Deepak from chennai.Past 3 days iam not able to see sunnetwork tamil channels.I made a call to customer care to more that 10 times but no proper response,they just make me to wait for 10 mins in line and then automatically the line will be disconnected.Atlast one person called me and said your channels are activated (from the number [protected]).But after that call Iam not able to see any tamil channels now.It is fully blank.Now iam keeping disvtv as toy to play...and soon i will thru into dustbin.My contact Number [protected]

Arun Kumar

Dear Deepak,
All sun channels will be available on payment of Rs.50 extra.....have you paid them extra and request customer care to change your package....if not done then do that to change youe package ...other wise it won't be activated automatically.

g.nageswara rao

hai sir,

pls send the renewal process tell me sir.

thanks & Reguards

G.Nageswara rao
+91-[protected]

KRISHANA DEO

I AM KRISHANA DEO I WANT TO RENEWAL PROCESS OF DISH TV.

REGARDS,

KDNS

KRISHANA DEO

I AM KRISHANA DEO,I WANT TO KNOW THE RENEWAL PROCESS OF DISH TV.

REGARDS,

KDNS

Hardy

from Gurgaon, Haryana

Hi Deo,

For dishtv renewal their are number 0f ways by which you can renew your connection: Through credit card-- you can renew your connection through credit cards on their website. Next you can renew it by ITZ CARD available at any dealer, further you can pay by cheque, demand draft and pau order to dish tv, but best what i suggest you is through online using credit cards or through ITZ cards.

sumit gupta

from Mumbai, Maharashtra

i am also suffering prblem with dish tv. i am not receving all channels with maxi pack. after complaint to custmer care servel times my problem is not resolved.there is no man to hear your problem.my vc no. is [protected]

PLN RAO

from Aurangabad, Maharashtra

[protected] Urity Gunneswara Rao DTH Maxi Pack customer:

HI.. Kindly keep us informed about the latest account position.
when I referred the account position in web it has not given any account details. Kndly arrange to exhibit details of account please.

Thank Q.
WITH REGARDS.
UG RAO

T. M . Praveen

from Bengaluru, Karnataka

Dish TV — Poor Customer support

My VC number is [protected].I have paid Rs.595 for three months subscription, but the my account displays only Rs.525.When i called service center to enquire about this there is no proper response. I am also not getting the appropriate number of channels for the money i have paid.

minikesh pandey

from Pune, Maharashtra

I have pusrhased dish tv october last week after 15 day i have problem some chanel not coming i have complian again and again but not response. i have 3-4 complained locked but nothinga any technician arrived my vc no is [protected]
so i think dish tv custumer care is very poor
comDish TV is the poorest service provider.This is just an Intimation to whomsoever concerned that this matter shall be taken forward with the CONSUMER FORUM and DISH TV shall be made accountable for it.

sudhansusaideo

from Delhi, Delhi

dishtv now failure.no any tollfree numbre.all customer face big problem for renew.
customer give 40 rupees extra for downgradge charge .when we login dishtv web
site .error massege service unavilable.i am a dishtv dealer & i give sugessition
to all customer dontbuy dishtv from 20/02/09 either you face problem for renew.
thanks
sudhansu

legendofconnaught

from Delhi, Delhi

Dear dish tv.

i legend of connaught Restaurent purchase form you commercial dish tv pacakge 18th, april 2009

we ggot all the nececarry accoupment but sttill from your side our commercial connection has not
activate .

so, I request to u please notice our complain and take dicission or activate our dish tv connection as soon as possible

Thx

legendofconnaught

ph.[protected],[protected]

abdulkareem88

May 20, 2016

DishTV — dish tv is not coming

Dear sir/madam I abdul Kareem from Hyderabad India My vc no is:[protected] I have recharge with rs 1000 in the april 2015 But it has deactivated before recharge date. Please take action immediately. Thank you

shaikh sahab

May 23, 2016

set box not working fast

my name is bashir shaikh from shahada my dishtv hd set box not working good its work wery slowly respons pls help me

sri001

from Salem, Tamil Nadu

May 26, 2016

National VC card changed to international VC card

How to change the international vc card to national vc card?

k prathap reddy

from Hyderabad, Telangana

Jun 14, 2016

complaint

i have paid dish tv bill on 6 november 2014 but still channels are not coming

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Dear Yama,
For dishtv dish face will always be on East facing and on 95 degree east ie NSS6 on 95 degree east.

Aug 13, 2020

Complaint marked as Resolved

View replies

Hardy21

from Gurgaon, Haryana

Dish TV India — Before one year of purchase smart card not working

HI Mathew,
I think i am very late in responding to your query....but still this error will occur only when some dirt is placed on your VC .. to avaoid that clean it and reinsert it and check it will work.

allaudin khan

from Allahabad, Uttar Pradesh

sir,
my vc no is( vc no- [protected]-9) i had renewal el my account rs 900 by newtech services jaisalmer by their itz card on 23.2.08 .but my dist tv
has not start service and their customer care said that account balance 900 accepted and ref no is[protected]and now custemer care said your account nil but newtech services said that your 900 rs transferd to dish tv by itz card and money trangection id no is ( pmgw[protected]) and order no is[protected]

so with request pls tell me what i do know dish tv do not give me good response .

alladin

Benny Jayex Panakkal

from Bengaluru, Karnataka

Hi Team,

I have brought the Dish TV with DISH Maxi package with TAMIL/Malayalam Language zone. I have paid an amount of Rs.4290 for this. But now I am not able to view any of the Tamil/Malayalam channels. This is very frustrating for me. For this I have created two service request and more than three times I have contacted your contact center. This is the third letter that I am sending to you and till now no response from your end to rectify the mistake. In the Subscriber Application Form (SAF) I have clearly mentioned the same. Could you please let me know who the officer in charge of this activity? I can’t wait anymore after paying the huge mount as per your norms and not able to the view the desired channels. I get the message 101.Conditional Access when I try to view the Tamil/Malayalam Channels. I have no hesitation to go to Consumer Forum to rectify this issue. So please do this as soon as possible to avoid further consequence.

The Details are as follows:

SMSID : 3097576

Viewing Card Number : [protected]

STB Number : [protected]F76026906

Subscriber Name : BENNY JAYEX PANAKKAL

City : BANGALORE

State : KARNATAKA

Customer Type : DTH INDIVIDUAL

Status : Active

Pay Term : YEARLY

Zone : HINDI/PUNJABI à (Needs to be changed to Tamil/Malayalam as mentioned in the SAF)

Scheme : MAXI

Dealer ID : 19396 (UNNI KRISHNAN)

Abhinay Agrawal

from Mumbai, Maharashtra

Hi,

I'm also facing same problems which mentioned earlier. DISH TV is having very poor customer relationship that I realized when I'm facing same problems from there side. There is only way to handle this problem directly call to customer care and give them warning regarding this and also talk with them in bad words after that they will surely listen your complain.

waghamare gautam

from Savantvadi, Maharashtra

Dear sir,
Last month i am not Renual my dishtv, so last 10 days DD's channels is not view.(I want some details to this DD's channels free viewing as per condition.)

waghamare gautam

from Savantvadi, Maharashtra

Dear sir,
Last month i am not Renual my dishtv, so last 10 days DD's channels is not view.(I want some details to this DD's channels free viewing as per condition.)vc.no.[protected]

gautam

Rajiv kr. Singh

from Chennai, Tamil Nadu

sir i renewing my account by maxi pack on 16th april 2008 but now till date all off my pay chanell will not displayed.
MY V.C NUMBER- [protected]
MY CONTACT NUMBER- [protected]
SIR I REQUEST U TO PLS. DO SOMETHING.

tonie phil

Dear sir
i connected dish tv worked two days and now it says noacess
my vc no is [protected]-5 please advise how to fix it

Rekha Kumari

from Delhi, Delhi

dish tv india subscriber — No accessibility of channels

I am an existing subscriber of DISHTV INDIA. My VC No. is [protected]. Since last five days I am trying hard to complain on phone but failed.my subscription is done, i renewed and was enjoying it. but due to rain and storm the acessibility of channels are not there. so i make a request to correct and contact as soon as possible.
thanks
Ph no. [protected]

DASHARAJ BHIMADEO KOLHE

from Aurangabad, Maharashtra

DISHTV MAXI PACKAGE — I HAVE PAID Rs.300 ON 12-07-2008 AS A RENEWAL AMOUNT BUT SERVICE NOT GIVEN BY DISH TV

I HAVE PAID Rs.300/- ON[protected] AS SUBSCRIBTION FOR MAXI PACKAGE OF DISH TV BUT DISH TV HAS NOT YET STARTED THEIR SERVICES. SO POOR AND USELESS SERVICE.

Colonel Subhash Chandra Dewan

from Gurgaon, Haryana

From: [protected]@hotmail.com
To: [protected]@dishtv.in
CC: pfc.[protected]@gmail.com
Subject: RE: RENEWAL OF SUBSCRIPTION -VALIDITY
Date: Tue, 15 Jul 2008 21:02:22 +0530

Dear Sir,
1. Inspite of reassurance no action has been taken on my complaint. SMS from Dish TV is sent as attachment to show that my subscription was valid up 12 Jul'08 for my three connection (one parent & two add ons). Also 10% discount is applicable in my case as mentioned in the SMS & the three bills sent to you earlier as attachments.
Since I have paid the subscription for one year it becomes effective after the expiry of my previous subscription i.e. from 12 Jul'08 to 12 Jul'09 (as also mentioned in the three bill).
2. It is, therefore NOT understood why "my dish space " on my VC number-[protected](parent), shows the renewal date as 23 /06/ 2009. It should read as 12 /07/09.Please make the correction and obilige.Also entries should be made in my 'add on' connections viz. VC Number- [protected], & VC Number-[protected].
3. I shall be grateful, if you make immediate corrections on my three Viewing Cards at the earliest. All documents in the said connection have been forwarded as attachments.The problem is simple and it appears to be the result of apathy on part of the staff. Please do the needful. I do NOT expect one of Indias' Great MNC responding like the
staff in a Govt. Office!!
Thanking You
Colonel SC Dewan(Retd)

> From: [protected]@dishtv.in
> To: [protected]@hotmail.com
> Subject: RENEWAL OF SUBSCRIPTION -VALIDITY
> Date: Wed, 9 Jul 2008 21:24:44 -0700
>
> Dear Col. Dewan,
>
> Thank you for writing to DishTV.
>
> This is in reference to your mail regarding VC no.[protected].
>
> We sincerely apologize for the inconvenience caused to you.
> We would like to convey that your complaint has already been forwarded to the
> Concerned Department and they will surely be doing the needful.
>
> **Please note your Reference number as 14325251. You can call our
> customer care number[protected] or our Toll free number 1860 180
> 3474 (only through BSNL landline telephone). to confirm the status of the
> complaint.
>
> Assuring you the best of services. Looking forward to a long and healthy
> relationship.
> Continue experiencing the new TV entertainment with us.
>
> Thanks and Regards,
>
> Rajesh Kumar
>
> Customercare Desk
> Dish TV
> 'The future of T.V. entertainment'
> We are pleased to inform you that we have added a new feature 'My Account' page in DishTV menu. This will give you details on the status of your last payment made and your next renewal date.
> To access 'My Account', go to Menu, scroll down to my dishtv space and view your current account status.
>
>
> You can send your queries through FAX at[protected].For further information on Dish TV, you can visit our website www.dishtvindia.com. You can also call our customer care number[protected] or[protected]along with 3 digit STD code) & 6001347(along with 4 digit STD code) [Accessible from all landlines except MTNL/BSNL lines] or our Toll number[protected]only through BSNL landline telephone). You can also use our SMS service for inquiry. For any Customer Query Type: DISHTV space CQ space < Type Your Query > and send it to 57575.
>
>
>
>
>
>
>
>
>
> Dear Sir/ Madam,
> 1. Please refer to tele discussion with Mr Manoj, of customer care, & Ms Neeru of 'Prudent Financials & Consultants', NOIDA, on 09 Jul'08. The details are given in succeeding paras.
> 2. Three dish T V STB's were purchased by me on 12 Jul'08. Bills 1 & 2 as attachment.The subscription for parent STB, six months, and
> child STB's, two, for twelve months was included in the cost as mentioned in the bills.
> 3. The parent STB was re-charged for 6 months i.e. from 12/01/08 to 11/07/08. Attachment 3 refers.Hence all three connection were due to be recharged on 12 Jul'08.SMS message on 05 Jul'08 from message centre mob:[protected] confirmed the same.The message is saved on my mobile.
> 4.In keeping with the above, an amount of Rs 5940/-was paid on 04 Jul'08 to Prudent Financials & Consultants, NOIDA, for recharging all three STB's for a period of one year i.e. from 12 Jul'08 to12 Jul'09 as mentioned in the three bills . Attachment 4 & 5 refers.
> You are kindly requested to confirm receipt of payment, update your records & update the dates of renewal on all the three STB;s at ' My Dish Space' at the earliest.
> Please acknowledge.
> Thanking You,
> Colonel SC Dewan (Retd)

indravijaysinh.g.gohil

from Mumbai, Maharashtra

Dear Sir/madam May VC no <[protected]> Renewal Dat Telmi .

Jagdamba Singh

from Coimbatore, Tamil Nadu

Dear sir,
I'm facing same problems with my DISH TV it cannot fully search chaanels and about that problem I contact with customer care but they dont give any response. The customer care in Jammu. My VC NO is [protected]-2.

Devinder Puri

from Jorhat, Assam

Dear, at the earliest gift your dishtv india to your biggest enemy or their top boss. I'm sure with their performance no one is happy with them. Shameless people can not be taught.

taheer nisar ansari

from Delhi, Delhi

sir,
india maharashtra, in pune
my vc no is( vc no's-
1st - [protected]-1.card[protected]
2nd -[protected]-1.card[protected]
3rd - [protected]-3.card[protected]
i had renewal el my account rs 300x3 = 900/- .but my dist tv
has not start service ( tv disply see. card refresh error)

MANIKLAL HAJRA

from Pandua, West Bengal

Snart Card No.[protected]

Form No.SWA-12/21/[protected]

ID No. & Password

Prem S. Chaturvedi

from Pune, Maharashtra

Sir,
I am using dish tv my vc no is [protected]. I recharge with Gold but after recharging I am getting mostly south Channel. I had complained through internet but till date no news from there side. I think I have to surrender my set up box.

umesusmani

from Lucknow, Uttar Pradesh

dear, sir our starone channel is not come we camplain also but their is no response to any body and we message also but he also not response so sir i request u tosolve this problem imedaitely.

AVAYANKAR OJHA

from Bengaluru, Karnataka

i'm recharging my a/c via ITZ B2C card @ feb and my card balance is deducted but dishtv doesnot shows any payment it was happened at feb-08 balance oustanding amount is Rs. 95 and I will giving the details later

previously FTP channels are viewed but afterupgradation no channels are viewed if vc once is de-activated

akhil

from Delhi, Delhi

Dish TV — renewal problem

dear sir, my name sanjay dhariwal and i living in deoband(saharanpur), i have four dish tv conection in multiroom . those monthly rentel are Rs.675 per month.that having dish maxi pacakage in all channel but this month . monthly rentel Rs 859 all cost price. in that we lose star pacakage star one pacakge and sport package, that having monthly price 62+40+35=137, insteed of those we got only colour channel from dish tv side that having price only Rs 17.so, sir pls solve my problem .

GIRISH

from Delhi, Delhi

DishTV — facing billing problem

my VC no. is[protected] which is a multi tv connection.Its child connections are having VC nos.
[protected]
[protected]
[protected]
Each time I want to recharge I am facing problem.So please consider my case and convert all my child connections into parent ones.

anjan kundu

from Siliguri, West Bengal

Dish TV — renwal problem

dear sir
i would like to inform u that my VC NO. [protected] I CALL CUSTOMER CARE HE TOLD ABHI SERVER BUSY HAI 2GHANTA BAAD TRY KARE. LAST 5 DAYS I TRY MY DISH TV RENWAL BUT
NO RESPONCE FROM DISH TV SITE
SO PL. SOLVE MY PROBLEM
THANKING U

hussain khan

ghsdgrsdf

fazaledappagath

my card no[protected] we want to renew this card how we can pay the money we are in dubai

Sudhir Shankar Lokhande

from Noida, Uttar Pradesh

My VC nomber is[protected]
I had done payment as follows ---
On 1.03.09 Payment of Rs 200 /- for Silver package
On 13.03.09 Payment of Rs 500 /- for Gold package

But till today ( 19.03.09 ), service is not started & I am not getting reason also.
Please start service urgently

Manish joshi

from Dehra Dun, Uttarakhand

Dish TV — Renewal date problem

I receive a message from AT-DISHTV after every movie
movie shall start on channel No. 54 at 12:00:00 AM, this movie is not chargeable.You have 2 free movies left. Please avail by 4/26/2009
Date :20/02/2009
Time: 9:00 pm
From: AT-DISHTV

then why my account is deducting
Enter my renewal date correctly
VC No. [protected]

anbazagan

Dear sir,
my card# [protected] i paid 1800 Rs Last week but still not get service. your service very poor.

baskar

from Delhi, Delhi

dish tv monthly period time over then i am going to dish tv dealer and recharge my account but i can't get reactivation suddenly or within a hours this problem it comes month after month. please take the further action. because customer will not satisfy. thats why i told.

naveen shankar m.r

from Vijayawada, Andhra Pradesh

dear sir,
can u please send me the adress to open my account status, balance and next recharge date . my dish tv viewing card number is [protected]. pls do the needful job.

B.Prasadrao

from Hyderabad, Telangana

Dear sir my card no.[protected].Hamara dish me aaj subha massege aya he apki reecharge ki samay ho gaya reecharge jaldeese karna. hamara reecharge kasamay may 2009 thak hai hamara dish maxi plan me do din se chno 210 sat max nahi aarahahai binakoi kabar isi channale q band kiya. THANK U B.PRASADRAO.

B.Prasadrao

from Hyderabad, Telangana

naresh kumar h

from Dehra Dun, Uttarakhand

dear sir,
can u please send me the address to open my account status, balance and next recharge date . my dish tv viewing card number is [protected] . please do the needful job.

Sarabjeet Singh

from Delhi, Delhi

Respected Sir,

I purchase 3 ITZ Cash Cards on[protected] and recharge my Dish TV Account through all 3 ITZ Cash Cards. The amount of 2 ITZ Cash Cards updated in my account, but 1 ITZ Cash Card amount updation is left till now[protected].

I meet all the possible links, but they didn't reply favourable response.

Kindly, sortout the problem from your side...

with regards:
Sarabjeet Singh,
[protected]

maaz baba

unable to renew through internet. dishtv web stite does not work .

Akhilesh Kumar Singh

from Noida, Uttar Pradesh

Dear,
On 7th June I recharge my DIS TV through SMS to 57575.
I put my VC No-[protected] in place of VC No-[protected].
Massage receive against this SMS is : Transaction Success fully done for order[protected], PMGW[protected], S[protected].

While channel not appear in my TV then I correct MY VC no and re send the SMS then massage receive against this –you have enterd invalide account no or password.
I contact in customer care but they cant abele to resolve the problem.
I contact to my nearest DIS TV dealer they show me that value of card is used and I cant do any thing.

Kindly resolve my problem.

Card Detail : ITZ DISHTV [protected][protected]

Regds
Akhilesh Singh
[protected]

faisal

from Gurgaon, Haryana

i have a dish tv card. i am not activated this card. can i activave this card vc no;[protected]-3.this is old card

pratibha d mello

from Noida, Uttar Pradesh

our dish TV connection is not working.We had this connection 5 years back.After one year it stopped working and due to personal problems i was not able to look in to it. Now i want it to be reactivate but don't know what is the procedure and whom to contact.Pls do the needful.

narender garg

from Jind, Haryana

myself narender garg having multi 2 connection with vc no.[protected]-4 and [protected]-4.I want to make my connections individual.pls do the needfull.

thanx and regards

narender garg ([protected])

Sarfaraz Kasim Parkar

last 5 days i am not veiwing any chanel in Diash tv . some time message comes on screen "please check your smart card" i already open the cover & some many time i clran the acrd & put in the set box but still i am veiving any chenel i don, t know what shall i do plz solve my this problem

My recivers details as follows.
SMSID: 2824065
Viewing Card No: [protected]
STB NO: 0790ABF36DS51370
Subcriber Name : Sarfaraz Kasim Parkar
My Tel No : 0091 [protected]

kakasaheb kate

from Pune, Maharashtra

VC no [protected]
payment done
then also service not provided
i will complaint.

umar farooq

DishTV — payment of 95 days but message received 65 days

my dish tv card no is [protected]-4 i paid 95 days rs 1350/- (Pakistani Rupees) from Peshawar GEO Electronics the contact Muhammad Amjad Mobile No[protected] he asked me its no problem. I given 95 days. his Phone No +[protected] please email me when you conform the problem.thanks

sin_amar

I will give you the email id of Dishtv customer care for quick action on your complaint, Juat mail your concern their along with your complete details like VC No, Address and contact number.

Email id: [protected]@dishtv.in

Surendra Singh

from Delhi, Delhi

Dear Sir,

Hellow Sir I am Surendra Singh recelntly, I have Purchased Dish tv last date 14 Sept, 2009
after purchased Dealer has shop has closed shop from 14 Sept, 2009 he has no filing or filled.
So I have form
Serial No. 6394247
STB- DST[protected]
D-AF5010SCI

smruti soudha yadav

from Bengaluru, Karnataka

i have paid 45 rupees to activate the addition of extreme sports channel.so to check the balance.vc no is [protected]

Arvind Kumar Sharma

from Noida, Uttar Pradesh

Sir,
My VC no. is[protected]
I recharged my Dish tv a/c from Rs.1800 on 01.10.2009 but still I didn't get amount details and free value on my Dish Tv account Information.Please chaked it and give me necessary information about this.
Thanks.
Contact no.- [protected]

Arvind Kumar Sharma

from Noida, Uttar Pradesh

Sir,
My VC no. is [protected]
I recharged my Dish tv a/c from Rs.1800 on 01.10.2009 but still I didn't get amount details and free value on my Dish Tv account Information.Please chaked it and give me necessary information about this.
Thanks.
Contact no.- [protected]

santosh mishra

from Ranchi, Jharkhand

I rechare Rs. 300 & 250 but my account shown rs. 300 only, I request to detail in my mobile no,
my vc no. [protected]

PIJUSH KANTI DATTA

from Delhi, Delhi

Sir
I am using dish tv my vc no is[protected]. I have taken Happy home package on 26 Oct 2008. Now I want to recharge my account with Misti Bangla with the base Silverpack. Is it possible? If possible please let me know. Now I have transfer my location from Bathinda to Nagrota. Also inform where I recharge the Connection in Jammu with address and Shop Phone No.

My Phone No [protected]
Pls do the needful

prashanthini

Dear sir,
I'm from srilanka, my card no- [protected]-1 is paid 500/= last week.But till today(28.10.2009) service is not started. please start service urgently
.
THANK YOU.

harishachariya

from Palghat, Kerala

Dear sir,
Can you please send me the adress to open my accont status, balance and next recharge date . my dish tv vc no [protected]. pls do th eneedful job.

sanata kumar sahoo

from Chennai, Tamil Nadu

I recharge my dishtv VC NO- [protected] at1600hrs on 11/12/09 but my account is not update, please update my account.

kranti kumar basumatary

from Guwahati, Assam

Subject : disconected to my eye from my tv knownly

complaint :
I am holding of DishTV VC number [protected]. I renewed platinum package for 1 month subscription from 20th nov to 19th december 09.

but u r disconnected for all channel before one month on 15/12/2009 time 3.30 pm this is not good for customer service. i always respect you but u dont corporate with me

Bhoopendra sharma

from Anta, Rajasthan

dear sir
my vcr no.is [protected] my last date of renewal was 23/12/2009 but in your new massage for recharge, last date is shown 21/12/2009 . whatever it may be please confirm from your record.
this time as usual I had diposited my subscription of rupees 500/-( Rs five hundred )for gold +colours for two months thgrough your dealer mangal radiovision 30 shoping centre KOTA. pin code 324007( rajasthan) on dated 17/12/2009 but I have been informed on my tv screen that your account has been recharged by Rs 100 and my next renewal date is 3/1/2010 as well as on my registered mobile no [protected] I enquired from the above dealer about remaing Rs 400/-he replied that my recharge money was sent in two parts Rs 100+Rs 400 and remaining amount is runing in pocess but till today dated 21/12/2009 the remaining amount of RS 400/- has not been acknowledged please check in your record and inform me at earliest time, thanks.

Bhagat sampat

from Ahmedabad, Gujarat

your service verry verry bad and verry slowly i paid Rs. 2200 for dish TV connection But i no get the connection above six month

Bhoopendra sharma

from Anta, Rajasthan

dear sir
as per your sms on my regd.mobile [protected] Rs 400 was received by you on 24/12/2009 but date of next renewal has not been shown on my tv screen (vc no-[protected]) please confirm it on screen, thanks

MD.ISHTIAQUE ALAM

from New Delhi, Delhi

sir,
my vc no is( vc no- [protected]-3) I had renewal my account Rs. 400 Gold Pack by SMS services M.No.[protected] and I reply Transaction Successfully done for order [protected] Bal.0 Exp-26.06.2010, PMGW-[protected] S[protected] 26"Dec'2009 06:39:30PM .but my channel
not started. I contact their customer care and said regullary three days and you satisfeid me.Last day you talk me your Transaction On transfer on V.C.Card No.[protected] .So, You mailed my email address for this solution.
My V.C.No.[protected] My.Mobile.No.[protected] & [protected]
so with request please tell me what i do know dish tv do not give me good response .
But till today ( 02.01.2010 ), service is not started & I am not getting reason also.
Please start service urgently
Md.Simab.Akhter

MD.ISHTIAQUE ALAM

from New Delhi, Delhi

I am holding of DishTV VC number [protected]. I renewed gold package for 1 month subscription from 26th Dec 09,
I recharged by mobile SMS No.[protected] Rs.400.00
Your reply Transaction successfully done for order[protected], Bal.0 Exp-26.06.2010 PMGW-[protected], S[protected], 26"Dec"2009 At the time.06:39:30PM
But my channel not started I request your customer regular three days by mobile, But you satisfeied me and last day you talk me your recharge amount credit VC number [protected] so, you contact my email delivery address .please start service urgently
simab.akhter
VC number [protected]

Md Ishtiaque Alam

from Delhi, Delhi

raj ujjwal

Recharge status not shown correctly on tv

dheeraj kumar

from Chandigarh, Chandigarh

hi, ,
i am dheeraj kumar. my vc no. is [protected].
i have paid my pament by itz card,
i have done by sms to mobile, but i didnot take any status of transaction.
my mobile no. is [protected],
can u give me status of my pament on mobile or email id.
its very important for my, ,

snehasish

from Kolkata, West Bengal

when i try to recharge my dish tv using itz cash card through dish tv's home site recharge now tab an error message appears "Microsoft OLE DB Provider for SQL Server error '80040e07'

Error converting data type varchar to numeric.

/AutoMigrate/vcpros.asp, line 27 "

sujjatha

from Angamali, Kerala

Ihave renewd my Dish T.V V/C. [protected] on 08/05/2010, through the dealer RSC. Thodupuzha Idukky. dt. Kerala. on08/05/10, but yet ithas not active. Pl. look into the above matter;

Sujatha. +[protected]

hajera

from Mumbai, Maharashtra

dear sir,
my dish tv vc # [protected] i recharcharged 7 months offer whicvh cost 1250 in the month of april but 2 days back its showing on my tv screen new message for recharge.
whatever it may be please confirm from your record.

thanks.

jeevan.farande

from Delhi, Delhi

dear sir/madam
my dish tv last subscription date is 26 nov 2010 but i have subscribe my dish tv before 4 days with neo plus pack please sir/madam renew my account and activate neo plus pack quickly.
thank you
jeevan

ali arshad

hello
sir dish tv change package platiunim to gold pros

hamid050

Feb 23, 2011

IF YOU WANT TO RECHARGE DISH TV in UNITED ARAB EMIRATES AND GULF COUNTRIES JUST SENT US EMAIL :[protected]@hotmail.comYOUR VC NUMBER AND PACKAGE NAME AND HOW MANY MONTHS REWNEWL YOU WANT, AND UR MOBILE NUMBER AND NAME OR CHAT US ON :[protected]@gmail .com
JUST IN 3 HOURS IT WILL ACTIVE FIRST, ACTIVE THEN PAY THE AMOUNT by bank or sent du or etasalat voucher(if set up box is deactive more then 6, or 1 year after rewnewl we not responsible if it is not working, charging extra charg as a tex 6 dhs per every month for trouble shoot.)
Please note: if you dont send me the payment so in 48 hours i can blacklist your dish tv forever i am honest so please be honest to me
FOR NEW CONNECTION OF DISH TV,
DISH TV SET UP BOX AT 500 AED AND 3 MONTHS FREE

Different Package and additional Language Package
Hindi, Telugu, Bangle, Malayalam, Tamil, Marathi

Platinum Package Full package Platinum
3month -130 Dhs with utv + neo plus only 140 dhs
6month -260 Dhs with utv + neo plus only 240 dhs
12month-520 Dhs with utv + neo plus only 480 dhs
[protected][protected][protected][protected][protected]
Silver Package Full package
3 month -60 Dhs
6 month -120 Dhs
12 month-240 Dhs

Silver Saver Package Full package
3 month -65 Dhs
6 month -120 Dhs
12 month-260 Dhs

Gold Full Package
3 month -70 Dhs
6 month -140 Dhs
12 month-280 Dhs

Gold Saver Full Package
3 month -75 Dhs
6 month -150 Dhs
12 month-300 Dhs

EXTRA CHARGE 3 MONTH DHS 120 FOR utv + neo plus

bhauso parekar

from Gurgaon, Haryana

Apr 30, 2011

[protected]

zaheer700

Sep 1, 2011

dishtv stastus check [protected] vc number

Mazawma Varte

Nov 8, 2012

my vc no. is [protected]
today (8 Nov.2012) i paid Rs. 420, but still i am not receiving the ESPN Channel..please help

kanagarajpraveen

from Coimbatore, Tamil Nadu

May 23, 2016

DishTV — channals-sun,sun news,sony,sonysix not displayed

pl look into why sun group channals are notdisplaying!! pl add sony sony six, sony max for viewing ipl matches

farhan.affi

May 23, 2016

dishtv payment Not receive

Dear sir I'm recharge dishtv account but recharge failed # transaction I'd IG00RMFZF2 not yet get recharge but my account amount dedicated my recharge date 4th March please refund my amount 1050 rupees sbi bank net banking

sri001

from Salem, Tamil Nadu

May 24, 2016

National VC card changed to international VC card

How to change the international vc card to national vc card?

vikassingh__

May 27, 2016

some channels are missing

sir i have recharged my dish tv with 310 recharge .but after some days star sports channels are not showing all other channels are coming so what should i do

amitjaat

from Agra, Uttar Pradesh

Jun 8, 2016

change my package

i have requeste to change my pakage from super platinum to super family but i still get no response.i request you to change my package. my VC no. is [protected]

Adiraju Raj Mohan

from Bengaluru, Karnataka

Jun 13, 2016

Delay in installation

I have applied for dish tv connection on 21st September 2014 till today the technician has not come for installation.

01520473343

Jun 13, 2016

not registerd my accountt

dear sir i want my account singin but he dedectade try again try bun not respond log in my accounts

AshuR.

from Noida, Uttar Pradesh

Jun 15, 2016

dist tv poor services

Mere paas dish tv ka connection h ek saal me 10 baar chanel chang ker chuki h company inki koi comitment hi nahi hai apne costmer ke prati bakwaas services h Company ki koi bhi new connection purchas na kare.

shashi nair

Jun 15, 2016

sab tv

Dear sir/madam. My sony platform is not working so plz kindly request to activate my sab tv channels my vc no is [protected].thanks

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78 Comments

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Comment Guidelines

Dear Mr. Giduthuri,

We thank you for writing your valuable feedback on our services. To ensure an action immediately on this issue we appreciate if you wold be able to provide your VC No and Contact No. Please provide us complaaint number (if any).
We will check this at our end and get back to ASAP.

Thanks,
dishtv helpdesk
email id: [protected]@dishtv.in
website: www.dishtvindia.in
Contact No:[protected],[protected]

Aug 13, 2020

Complaint marked as Resolved

View replies

Nilesh Singh

from Karnal, Haryana

Sir,

I have made to may mails to customercare but no response or out come has received. Now I am to inform you that I have purchased a dishtv from authorised
dealer at Lucknow . Dealer has
assured/committed me that all free channels will be regularly telecast afeter the
complition of paid period. It works for some time, but after expiery of 10
days dishtv withdraw one by one-free channels. Now all news channels
including entertainment channels except DD News have been withdrawn. It is
hard to understand for me, why your dealers committed unnecessry things
which you cannot fulfill.
it is my humble request to you to kindly restore the services (free
video channels) at the earliest. so that me & my family smoothly enjoy
dishtv services. for this act of kindness i shall be thankful to you.

Dishtv Helpdesk

from Gurgaon, Haryana

no service after renewal

Dear Mr. Mohanty,

Thanks for your valuable feedback on our services. To ensure an action immediately on this issue we would like to appreciate if would be able to provide us following details:
VC No:
Contact No:
Complaint No (If any):

we will get back to ASAP after the reciept of required details.

Thanks,
dishtv helpdesk
Email: [protected]@dishtv.in
Website: www.dishtvindia.in.
Contact No:[protected],[protected]

rahavan

from Gurgaon, Haryana

we are need to blance of my card
my card number is 015 0077 1329-8

jiweshwar prasad

from Mohali, Punjab

Dish TV India — Shoddy services!

sir, already i have paid 262 rupees for my dishtv reactivation purpose on before my actual due date on 11 feb 2008.still now i cant able to respective paid channales.so to take my compliant as well as to rectify my problem as soons as possible.

jiweshwar prasad

from Mohali, Punjab

sir, already. i have paid 262 rupees for my dish tv reactivation purpose but still now i cannot able to respective paid channales.pl to takecare my complaint and rectify my problems as soon as ,as possible.

WENDIL SMITH

from Mumbai, Maharashtra

My name is Mr.Wendil Smith and my DishTv VC # is [protected] and as always I make my pmts via ITZ card...but what is very suprising is the YOU dishtv people do not get details not is my connection activiated even after pmts are made, ...while you do not wait a single minute to disconnect connections ...

Please act as soon as possible before this issue moves to a different level.

My payment details are given below :
ITZ Cash Voucher Usage

Sr. No. Transaction Date Amount (Rs.) Type Merchant Name
1. 25/03/2008 19:08:56 -600.00 Debit Dish TV SMS B2C
Grand Total -600.00
ITZ Cash Card Details
Account Number[protected]
Total Amount (Rs.) 600.00

Gopal krishna

from Kolkata, West Bengal

Dear Sir,

i am not able to renew my dish tv.monthly recharges threw debit card.
kindly suggest me.
Gopal krishna

Gopal krishna

from Kolkata, West Bengal

Dear Sir,
my Dish Tv VC # [protected]
i could't renewal my account threw Debit card.
kindly suggest me

Gopal krishna

deepak sharama

from Delhi, Delhi

Need to refresh my dishtv package as there is notice given in my tv that "no access". please do this asap for me. my vc no. [protected]

deepak sharma

from Delhi, Delhi

Need to refresh my dishtv package as there is notice given in my tv that "noaccess". please do this asap for me for my vc no. [protected]

monesh paras

from Solapur, Maharashtra

VC=[protected] I want activte this vc demo raj home app.

Sagir Ahmad

Sir I am a dish tv custmer since last 3yrs my vc No.<[protected]> my service is expired on 18.3.2009 & before one month of expiry date I have subscribed for the PLATINIUM PAKAGE for one year. but my new package still not updated so please update my package as soon as you can

Sagir Ahmad

Balasaheb Kashinath Kamble

from Pune, Maharashtra

Hi,

My set top box not working.My VC No is = [protected]

KKKKK

from Tadepallegudem, Andhra Pradesh

Sir,

Our subscription Sim No. [protected], is completed on May 1st. Hence we want to recharge the package. but I d'ont know, how to recharge. and I wanted to add the all kannada channels and Discovery and sony setmax. please tell me the procedure.

kamran

i have bought new dish tv. after 7 days of working it is not working properly.chanels are not displaying plz solve my problem, signal strenght is full.plz check out. my vc no. is [protected]-0. thanx

azadkr

Need to refresh my dishtv package as there is notice given in my tv that "no access". please do this asap for me. my vc no.[protected]

armster

from Anand, Gujarat

i have registered an account on dishtv and unfotunately i have forgotten my password.my email is [protected]@gmail.com. at the time of refistration.my vc.no. is [protected].i shall be grateful to you if you send me my password.i made this complaint because everytime when i try to send me my password no respond have been made.thanking you.

narinder singh saini

from Delhi, Delhi

It is noticed that My Dish Account display information is blocked after flashing for a very little time & than reset it 00.00 whereas it is very useful information for the consumer & it must remain flashing during full valid period for the shake of all consumers. Blocking this information amount to deceive the consumer, therefore it is very strongly recommended that take immediate corrective action

khurramgul

Feb 26, 2011

send me refreshing dish tv vc id & password plzzzzzzzzzzzzzzzzzzzzzzzz

sharad Aringale

from Chennai, Tamil Nadu

May 23, 2016

DishTV — call me

my ac apdate

Sujeet123

from Barh, Bihar

May 24, 2016

re reversal

Dear sar on date 21/02/2010 wrong recherge company name money and mobile master mo no [protected], transaction no[protected], amo-250, wrong id-[protected], right id-[protected]

munaa

from Delhi, Delhi

Jun 9, 2016

channel complaint

LIFE OK STAR GOLD UTV ACTION NOT SHOWING TV CHANNELS

umar1111

Jun 16, 2016

Fraud recharge

I am umar from karachi pakistan ////////// i have recharged my dishtv account on friday 3 june 2016 hd royal 2 months but my hd channels are not working error showing 103 hd channel not subscribed plzzzzzzzzzzzz slove my problem plzzzzzzzz my vc no is[protected]///////

DishTV Customer Care

from Delhi, Delhi

Jun 22, 2016

Verified Support

Dear umar1111,

Kindly contact with your local dealer regarding your issue.

Regards,
Online Team
Dishtv

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25 Comments

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PATHETIC SERVICE , my connections is also not working from past three days.
Even I spoke to area manager but still no response.
DEALER TOOK ENTIRE MONEY FROM ME AND PAID THE ACTIVATION FEE AFTER 5 DAYS.
HE DOES NOT EVEN PICK MY CALLS .
NO RESPONSE FROM CALL CENTER NO. EVEN AFTER 15 MINUTES.
WORST THEN GOVT. TELECOM COMPANIES.
LOCAL CABLE PLAYERS ARE BETTER.
WE NEED SERVICE NOT SHAHRUKH KHAN...

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27 Comments

DishTV Complaints & Reviews

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