DEN Networks Customer Care

As I recharge my Den internet service, it is not working properly, not giving the perfect speed and sometimes the internet is well and sometime not. Most of the time it is not properly working. It is not the value for money.

Dear team,

Pls provide service delivery.

From 2 days my cable network not available.

After many calls to local person but no one asking call .

Pls resolve immediately.

Dear team

I am unable to login in any of the app like my den, den+, trai channel selector app with my RMN and VC no shows incorrect detail, kindly do the needful

VC no: N[protected]
RMN: [protected]

Ashish srivastava
[protected]

No signal since yesterday and almost every day the signal goes very worst service ever I received .first there is no signal for 2 days .worst service 😠

Den Broadband is highly unreliable and useless services provider. Their staff is highly incompetent and services desk is always ready with excuse.
Their downtime is more than 50 %, considering this their license for broadband services should be withdrawn.

My name is Nishant Sethi, existing user of DEN Broadband with Username 'NISHANT5430'
I was facing internet connectivity issues with DEN on daily basis which was impacting my official work. I have now purchased a new Airtel Broadband Connection and requested DEN for disconnection of services and refund of money. They have denied to refund the money.
When I am not interested to use the services, why would my money not be refunded?

Please help in refunding amount of Rs 1000/-

Austria non technical problem your setup box is not receiving a signal please submit a

No signal
[protected]

This is very inefficient I complained in the morning regarding the broken cable in my area and requested to repair as soon as possible because I am having online classes.
I called the area engineer also regarding the same but despite all the requests/complaints there is no work done on ground.
Please get it repaired as soon as possible,
The kind of service I am getting these days are worst ever from your end

Regards
Pranav Dutt Gautam
PRANAV844
Mob. [protected]

My set up box is not working properly it's off after 1 day please help me

Worst network among all service provider and the field executives at Kalamboli Navi Mumbai are even more worst than their network.Not even able to run 1mobile despite having connection for 15mbps. Den is looting the clients in the name of higher speed.

We switched on the set top box this morning but no signal and could not able watch any program

DEN SET TOP BOX NUMBER:
[protected]

AR03F0101B[protected]

Ojhar Nasik, AF camp Block 292/2, cable network is not coming from 03 Nov 20. Connectivity is also poor. Informed to local cable operator. Still trying. But it is to inform that soon the payment days is over you people disconnect the connection within no time. But when cable is down for so many days then no grace or extension period is given after informing the cable operator. The validity period may be extended till the cable is down.

Internet drops(RTO) from last 4-5 days, since 1st Nov 2020. Due to which our VPN server could not establish the connection with remote server. Other applications are also not able to connect to their servers. Please check as we are having issue about whole day working hours. Our Public IP Address is 112.196.166.219.

I am from Delhi. I have Den cable services having sony and star package with total amount of Rs 295. But last month when I pay Rs 295 for our our den service they only provide 100 FtA channels no any pay channels or package which I have chosen from last two years. From Den website I got to know that total NCF plus Gst charge is Rs 154 for 100 FTA channel. So when I go to den cable operator they told my mother that charge have been rise and you have to pay Rs 350 for paid channels package. I just want to complain about their autocracy. This is not only don with me they also received extra money from many other people in locality.

After using Jio set box continuosly problem coming.
Last 2 days our cable network is not working so we went to local cable operator but no one give respose. And that's why we can't see any TV channels.