DEN Networks Customer Care
DEN Networks Ltd.
Customer satisfaction rating: 12%
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366
COMPLAINTS

DEN Networks Customer Care

DEN Networks Ltd.

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Address
236, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
186
down
92

Customer satisfaction rating
12%
Complaints
366
Pending
37
Resolved
32
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

DEN Networks related photos (45)

DEN Networks Complaints & Reviews

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Den Networks — local cable operator is harassing me a lot and I want put my e-mail id into my account

 ahmedmustafa on Jun 20, 2018
Local cable operator is harassing me a lot .
He has taken Rs.600/- in cash for may, 2018 & june, 2018 but has not recharge my connection.
he has written his email ID in my account,
Kindly remove his email ID & put my email ID into my account, So that i can pay into my account directly and
ALL CHANNELS ARE NOT COMING
OR
I want to pay Rs.1000/- into ky Account kindly guide .

and
this my contact number
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — fraud commitment for purchase of den net

 rajabharti on Jun 6, 2018
Den Broadband,

Team Den one of your team approached me for a new connection, then after discussion, i finalized to take a connection from your network with a mutual agreed of Rs 393 Plan/month of 5 mbps upto 60 Gb, Accordingly i have made the payment of Rs 400 on 14 Apr 2018 in Paytm. and my connection was installed on next day. But after the one month when i tried to recharge the amount reflects is Rs 786. Which is almost double. When i tried to communicate with den broadband customer team they are not responding what a denied team DEN they are to not respond.So kindly provide me...
Complaint comments  Read comments [1]Complaint category Broadband

Den Networks — poor service of den

 skar720 on Jun 3, 2018
Hello there,

I am sandeep kar. My den card id is [protected]. Since 1 month i am facing issue in my den cable. So many times contact to customer care, sometimes they are received my call sometimes not. They are taking complaint and told that it will resolved within 48 hours. But nothing happen after that.
Den i am giving you 250 rupees per month for viewing my tv not for your profit.
So, kindly take it seriously and solve my issue.
Otherwise refund my all money so that i can buy other service provider.

Location-jamsedpur, dimna, jharkhand,...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — saree is faltu

 9867795369 on May 23, 2018
I had place dthe order online from the given wesite but I have received totally different SAREEcloth (some low quality roadside stuff). When I received the order from xpressbee, they made me sign the document and took the payment first before handing me over the product. The delivery guy made me talk to the concerned person from xpressbee on phone and they denied taking back the parcel and returning mre my payment when I checked that it was not what I orderd. I am unable to apply for a return from the website as there is no option and the help center and contact details are not provided on he website....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — unable to view service error shows "you are not subscribed to this channel.

 Korder on May 21, 2018
Unable to watch any channel. On each channel there is blank screen and a error shows "you are not subscribed to this channel. Contact cable operator/ customer service to subscribe"
Complaint to cable operator united cable but still the prob has not been resolve kindly consider this and get is resolve. Highly escalate this issue authorities to rectify

My den card no.[protected]...
Complaint comments  Read comments Complaint category Utility Services

Den Networks — service not activated even after 5 days of new connection

 sabbu222 on May 14, 2018
Hi i have purchased new connection (Hd box) from cable provider here in south city gurgaon (Golden cable - bobby) on 10th may 6pm. I have paid 2450 rs for new connection. My cable has not started yet after 4 days. Cable provider not answering my phone calls. I have reported the same on den customer care but no solution has been provided yet even after 6, 7 follow up calls. Please look into this urgently as it seems like i have done mistake by purchasing den set top box. If it will not start today i will request for refund.

The worst part is cable provider bobby not answering to my...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Den Networks — totally unsatisfactory by local cable operator

 njayaprakash on May 14, 2018
The cable network is totally unavailable for last 15 days. Monthly subscriptions are made promptly online in time. Despite repeated calls to local cable operator, there is scant response from them. Advise local cable operator to either redress the complaint or remove the facility forthwith as the the service is totally unsatisfactory either in attending to calls or repairing the faults. Action needs to be on lightening speed. Thanks....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — den cable service is very pathetic

 MjSwathi on May 12, 2018
The service of den network (Modern satellite) in banashankari 3rd stage is the worst one ever i have seen. Pathetic service, it's been 15 days we have complained about issue no action yet, they are very good at followup only regards to payment and irresponsible team. They are absolutely sick n tired of their service. Please unsubscribe this service....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — den cable service is very bad

 Swathimj on May 12, 2018
The den local operator named modern satellite situated at bangalore is not providing good service. From past 10days many channels are not coming and when we complain the same they say they will come and check but no-one is bothered to come. Even after paying the fees on time from past 10days we could not utilise the same. Could you please contact the cable operator "modern satellite" situated in banashankari 3rd stage bangalore. The people over there never provide correct information when asked about it. Please do the needful at the earliest....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Den Networks — den cable network.

 Ak Akshay on May 4, 2018
Dear network provider
I have paid for unlock zee network channel to my cable operator, but there is no respond from her and i want to lock news 24 channel also. I request to consider these problems. My no. [protected] & ragister no. Is [protected] card no. Is[protected]. Cable operator is pramod budaun.
Add meera ji sahab, budaun, up (W) 243601...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Den Networks — worst service of den cable kamothe, navi mumbai

 Microfilt Enterprises on May 1, 2018
From many months after recharging for hd channels also i have to followup for atleast 10 days every month for starting my hd subsription. The cable operator people are very rude in talking and never bother about problem.

This is cheating, as cable operator is taking advance payment (Recharge) and they behave whatever they feel.

The people working there are illerate and shout at us when we call everytime and threaten us like goons.

Strict action should be taken against them....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — deliberately not broadcasting of zee news by den cable operator in meerut

 nikhilgoyal1976 on Apr 23, 2018
We are using den network for the last many years. We are facing a great problem from last 6 months that zee news channel is delibrately removed from my cable tv, although i payed for all the channels. On repeated complaint to my service provider, ie den cable meerut, they outright denied to show zee news channel on den cable. Payal telicomunication owner mr mp singh ph no.[protected], was also contacted but he also shows his inability to broadcast zee news in meerut tp nagar area. You are requested to intervene as we are big fan of yours.
Regards
Dr nikhil goel
[protected]send...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — no show of zee network and barbaric behaviour by accounts team

 Sovil K on Apr 14, 2018
Hi,
It has been 4 months now that i have been complaining about the no show of zee network channels. Every time the customer care has assured me to get the services back within 15 days. Clearly, the same has not happened till yet.
Although, when the same has been discussed for discounting the bills in lieu of missing channels, i was told for zee channels i should be paying extra - over and above the regular bill amount.
This is such an unprofessional and time consuming argument which is leading to nowhere. Have raised consumer complaint earlier as well, but none was heard....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — about den cable network

 hsc 16011959 on Apr 6, 2018
My 2 den connectionCARD NO/[protected][protected] numbers are our vendor is globevision rajouri garden new delhi 110027 owner mr rajiv .all their contact numbers are switch of once they picked the phone .but no use.
i have also made repeted complaints to den customer care on 29.mar 18 4 apr and two times on 6 apr .everytime its told to wait for 24 hours but invail.
they have taken secuity of rs 5000. for 2 set top box and also deniyng that it was activation .we will not return if you surrender. they did not issued any receipt at the time of connecttion please look into matter...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — services is not good and also staff is not supporting

 Ashish462 on Mar 31, 2018
This is very poor experience as associate with den broadband connection i am the user of shubh enterprises (Den franchises partner) since 8 years from last four month i am facing huge problem with staff member as well as services
See i dont want looses this connection, because of many reasons but finaly i dont get better solution i will go through some other connection

Problem is my office time morning 09:00 to night 08:00 den is charging with us full amount that is 2950 -/ only proving me internet connection between 10:00 am to 06:00 pm if i raise the voice they ask me to...
Complaint comments  Read comments Complaint category Telecommunications

Den Networks — zee channels are not shown by den.

 Tarun Kumar Chakravarty on Mar 18, 2018
Zee channels are not visible since 2 weeks though i paid monthly and i am complaining this first time.. Please look into this matter otherwise den customers will decrease day by day even i am also planning to change the den set top box and stop this service.. Very disappointed with this service as there is no such order to subscribe these zee channels though i am not receiving it...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Den Cable Network — very less channels displayed on den cable

 shashank k avhad k on Mar 17, 2018
I am using den cable in titwala.
From the last 1 month the important channels are not displayed like zee talkies, & pictures, and lot more.
The cable operator mr. Dilip khismatrao and their teams does not receive any calls for cable compaints, neither they allow to let us change the cable service. Its total monopoly market.
I wish the consumer court should take action against this.
Contact person name : dilip khismatrao

+[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Den Networks — no signal or disconnected

 Anand Ji Gupta on Mar 16, 2018
Set top box mac no.24767d7cf116

There’s no signal in my set top box. It seems that it has been disconnected without informing me. Though i have paid advance rental for the month of march. I have been a very good regular customer who paid on time but the behaviour of local service provider prabhat cable network is not tolerable.
I am complaining since 11th of march about this problem but their attitude is very irresponsible. I have also lodged my complaints to den customer care....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Den Networks — not getting zee channels

 renjith george023 on Mar 13, 2018
Im not getting zee channels from past 3-4 months. Even after giving multiple complaints with the local operator at kochi, kakaknad, kerala, no one bothered to look into it or even to give a reply. After multiple enquiries now they are saying that we need to pay an additional cost for getting it. I have taken yearly subscription and it seems to be complete waste to me.

My smat card no is :[protected]

Renjith
[protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Den Networks — cable operator is not telecasting zee channels

 Abhishek 86 on Mar 12, 2018
Dear Zee Team,

Greetings of the blissful Monday!!!

Would like to bring your kind notice, that I (Abhishek Dubey) a resident of Gurugram, having DEN services from Sheetla cable, Sector 12 Gurugram.The cable operator is not telecasting ZEE News since three months, on asking the same he stated some disputes is going on between Zee and DEN and post the redressal of the issues, the cable operator will be able to telecast Zee News.Further he came up with a list of channels having extra charges mentioned if, I want to opt that channels, extra payment needs top be done(earlier...
Complaint comments  Read comments [1]Complaint category TVs

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