Diyabaati.com — not getting refund

Address:

New Delhi, Delhi

I had ordered two suits from diyabaati.com but i had received wrong products that too of very poor quality. I initiated refund request by filling the form available on their website within the time limit. But not received my refund till date. There is no contact number, only an e-mail id is there. I had emailed my return request on that id but still no response. Website is a fraud. If anyone has received the return kindly suggest the procedure to do so.