Dmire — order cancelled from company's end but refund processed yet

Address:	Pushkar Awasthi; 77a;Bhagwati devi Vihar colony, Ayush vihar phase 2 Jankipuram extension, Lucknow, Uttar Pradesh, 226031
Website:	Dmire

I have placed an order of handbags with the company named dmire which is available on all major social networking sites for its promotion with the undergiven link
https://www.dmire.com/index.php?route=account/order/info&order_id=192415 on 01.09.2019 and got a message of order cancellation on 07.09.2019 from company's end. But it's disappointing to state that no refund has been processed yet. And the company has not replied even once in this regard and is ignoring all the mails sent in this regard.