Dost — Billdesk Dost fee payment deducted transaction failed

Dear Sir / Madam,

I have made a payment through netbanking, payment was successfully process but it shows failed on the DOST confirmation page and this happened twice and here are the details.

Dear Customer,

As requested, Rs. 507.08 has been debited from your Account No. XX0232 on 08-AUG-22 through Kotak Mahindra Payment Gateway vide Ref No. [protected] against merchant OSBDBILLPA
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Dear Customer,

As requested, Rs. 507.08 has been debited from your Account No. XX0232 on 08-AUG-22 through Kotak Mahindra Payment Gateway vide Ref No. [protected] against merchant OSBDBILLPA

I would kindly recommend Billdesk to look into the issue.

Thanks.