[Resolved] Dotzot — awb no.[protected], shipment made on 23.05.18 and no update thereafter, no delivery done to buyer. | |||
Awb no.[protected], product picked up on 23.05.18 from thane city, delivery address noida, uttar pradesh. There is no update after 26.05.18 and no delivery is been done to buyer. Emails been sent and many calls been made to dotzot representative mr. Gautam at delhi [protected], he knows and is in same area where product is showing in sorting office in web tracking. He communicated that he will close this issue in an hour but no resolution. Was this information helpful? | |||
Aug 31, 2018 Complaint marked as Resolved Dotzot team traced the product on the 5th June 2018 and delivery of product was done successfully on the 6th June 2018 :- for a product sent out to Dotzot team on 23rd May 2018, with no update after 26th June 2018, with no update after complaint to Dotzot on 31.05.18. DotZot customer support has been notified about the posted complaint. Verified Support Jun 05, 2018 DotZot Customer Care's response Dear CustomerQuery can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply. Yours sincerely Customer Service - DotZot | |||
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Stop calling the buyer because buyer is irated attending calls.
Attempt to delivery at said address.
FYI:- complaint number with DOTZOT is attached here with and sadly dotzot has no time to reply on continued email since 31.05.18 and follow up sent by us on 01.06.18
Please revert on complaint and or call and or attempt delivery.